In pre-Covid Europe, an average of 53% of consumers claimed to never visit bank branches, preferring instead to deal remotely with their bank (online, mobile or call centre). This white paper predicts that this proportion will rise to 65% by 2025.
White Papers and Reports
Read about the latest industry trends and thought leadership from Temenos
Rising demand for digital has made competition between incumbent and challenger banks more intense than ever. But who is winning the battle for consumers, and in what areas? Temenos and the Economist Intelligence Unit have sought the answers in a groundbreaking new report.
Find out how Temenos Payment Hub can help Temenos clients deliver next-generation payment processing capabilities.
Temenos has invested heavily in Temenos Quantum and is the only banking software provider that also offers a feature-rich MXDP. Temenos Quantum is a leading technology platform and it underpins Temenos’ banking products including Temenos Transact, core banking and Temenos Infinity, which delivers outstanding digital experiences with the flexibility to customize and extend them.
This report by Analyst Firm Aite Group LLC delivers insights for wealth management and private banking institutions. Read the full report and learn why the sector is prioritising digitisation.
Before the Coronavirus crisis, retail, corporate and private banks were already under pressure from Big Tech firms and Payment players. They needed to transform their technologies and cultures to create engaging digital experiences. With the effects of the pandemic, the need for transformation is now even greater.
The Temenos Engage platform humanizes banking in the digital age, not by layering one technology on another, but by leveraging real, live human beings. The unique “human digital banking” platform “Engage,” is a mobile app that essentially puts a banker in everyone’s pocket. Combining mobile technology with specially trained associates, the Engage platform allows all customers—regardless of their account balance—to choose their own personal financial expert.
Leveraging technology to reshape Australia’s financial advisory sector in the wake of the Royal Commission
In Australia’s shift to a fairer, customer-friendly ecosystem, the government and finance professionals must endeavor rebuild trust and maintain integrity while making technology the backbone of the industry.
The Philippines has a very forward looking government, keen to see an increase in the net wealth of a large, young and tech savvy population. A growing middle class with increasing levels of disposable income and a financial industry battling regulatory complexity, thin margins and with limited funds to allocate to new initiatives. This scenario must surely be piquing interest levels amongst the regions many fin-tech providers therefore the domestic banks will need to act fast and decisively if they wish to fend off competition and place themselves at the forefront of this emerging opportunity.
Have you ever been personally asked what you want from your digital banking experience and the type of journey you want to take? Our research results help answer this question and give some guidance on the next steps to take to ensure better digital banking experiences.
With Temenos Infinity Engage, financial institutions are able to deliver meaningful experiences across all the critical moments when relationships are created, built, and cemented.