Retail Banking
Temenos provides retail banks with agility and freedom to innovate front-to-back using the latest cloud and API technology.
Retail Banking Solution
A key focus for retail banking is the acquisition of new customers and the growing of wallet-share for existing customers. This requires a front-to-back focus, complete with high levels of AI-driven customer insight enabling you to utilize a flexible product engine to offer your customers a personalized, relevant experience at the right time.
Customer Personalization
Retail banking is based on understanding customers, creating and marketing new products that directly address their needs. Temenos retail banking software uses predictive embedded analytics to help you better understand your customers. With flexible experience and product engines, you can provide relevant and precise products at the right time.
Improve Product Agility
Temenos’ products use flexible and hierarchical product design capabilities to ensure that you can design and implement new products in the shortest possible time when new opportunities arise and establish yourself as a market leader. This capability is enhanced by the availability of more than 700 open APIs, which enable system extensions and innovations to be created and deployed easily and quickly.
Reduce Time to Market
Fast time to market is not only predicated on design but also on how quickly marketing campaigns and other digital support materials can be created. Temenos’ end-to-end retail banking solutions allow you to do precisely this, with an integrated front-to-back capability where needed, or an API-driven quick integration strategy where that is more relevant.
Attract & Onboard New Customers
One of your key priorities is selling more products to existing customers. Even greater growth, however, can be derived from attracting new customers, onboarding them digitally and offering them relevant products using information gathered during the early customer journey stages. Temenos Infinity’s solution for digital banking lets you do just this, with experience and capability in many different jurisdictions with different customer compliance approaches.
Enhance Customer Loyalty
In order to maximize wallet share and revenue, it makes sense to explore your existing customer base and find new opportunities to sell products to people who you already deal with. Temenos’ embedded analytics with conversational customer insight and experience engine allows you to do this, based around actionable, context-specific insights and digital marketing campaigns.
Lower Total Cost of Ownership
The world of retail banking is moving faster than ever. You need to be able to respond to this without being constrained by fixed costs, infrastructures and operational models. Temenos’ solutions are cloud-native and cloud-agnostic, meaning that they can be run either on-premise or in the cloud where they can take advantage of the elastic scalability of cloud infrastructures.
A Whole New World: How Technology Is Driving the Evolution of Intelligent Banking
A report by the Economist Intelligence Unit, on behalf of Temenos.
Read the Success Story“Temenos T24 Transact has enabled Bank of Shanghai to launch a number of truly innovative and pioneering products, in particular by combining corporate and retail products. Not only that, but Temenos T24 Transact has also dramatically reduced the time to market for new products – by a factor of several times.”
Mr. Zhao Gang, General Manager – Product Innovation Department – Bank of Shanghai
Products
Temenos Infinity for Retail Banking
Accelerate digital transformation across customer journeys from acquisition and origination through mobile and omnichannel banking, to long term customer retention and upsell.
Temenos T24 Transact for Retail Banking
Temenos T24 Transact provides cutting edge functionality that enables retail banks to create innovative and personalized banking products targeted at new and existing customers.
Temenos Payments
A universal end-to-end payments solution based on ISO 20022 standards and support for all payment types.
Temenos Financial Crime Mitigation
Covering watchlist screening, anti-money laundering, fraud prevention and KYC, our uniquely flexible range of intelligent and versatile solutions enhance detection and reduce cost.
Temenos Data & Analytics
Embedded real-time advanced analytics built on a modern data platform.
Temenos Regulatory Compliance
Address fraud, remain compliant with regulations and manage risk with our modular products.
Temenos Country Model Banks
Regional functionality for over 150 countries using our packaged model bank framework to go-live faster.
Customer Success Stories
ACLEDA – Success Story
ACLEDA started life providing credit to small and medium-sized businesses operated by victims of war in Cambodia. Following a strategic shift, ACLEDA entered the banking market, and implemented Temenos T24…
Al Rajhi – Success Story
In early 2018, Al Rajhi Bank began investigating breakthrough technologies like Blockchain, and was poised to introduce fingerprint identification and electronic signatures.
Alawwal Bank – Success Story
Alawwal Bank aims to lead the financial market in Saudi Arabia with first-rate customer services across digital and traditional channels. To cement its reputation for innovation, the bank implemented the…
Read the Success Story“We are a digital-native bank and Temenos has enabled us to redefine banking – by using the internet as our branches. That’s why we choose Temenos T24 Transact, the top digital core banking platform supporting us to offer the best innovative customer experience. ”
Tom Lin, Executive Vice President – O-Bank
You’re in Good Company
Temenos Platform
Related Insights
2020 Retail Banking Trends and Predictions
Join Jim Marous, Co-Publisher at The Financial Brand and Jeffery Kendall, EVP, North American Sales and Distribution at Temenos, as they share findings from the 2020 Digital Banking Report.
Open Banking: A shared opportunity
Open banking which is based on data sharing, is an unlikely short-lived trend and is gaining momentum in Asia Pacific. In this white paper, a joint venture by Microsoft, Linklaters and Accenture, explores the various drivers behind open banking in Asia Pacific, as well as the challenges financial institutions and regulators will have to address to ensure all participants can reap the benefits.
Latest News
Temenos Reaches Major Milestone With the Roll-Out of Temenos Transact Microservices Architecture
Larger banks can now renovate their core banking applications component by component without compromising their end goal of a full system transformation to a cloud-agnostic, cloud-native architecture.
Temenos adds wealth management apps to Temenos Infinity for Retail Banking
Robo-Advisor and Goal-Based Investing bring a fast-to-market, personalized, digital wealth experience to retail banking customers.
New Competitive Threats Pressure Banks in North America to Respond to Changing Customer Demands, Reveals Study by the Economist Intelligence Unit Released by Temenos
North American bankers sense danger more than most from new entrants to their market, according to a global retail banking survey released by Temenos (SIX: TEMN), the banking software company. The Economist Intelligence Unit (EIU) report, A Whole New World: How technology is driving the evolution of intelligent banking in North America, conducted on behalf of Temenos, reveals changing customer behavior and demands as one of the biggest trends that will impact retail banking in North America.