Retail Banking
Temenos provides retail banks with agility and freedom to innovate front-to-back using the latest cloud and API technology.
Retail Banking Solution
A key focus for retail banking is the acquisition of new customers and the growing of wallet-share for existing customers. This requires a front-to-back focus, complete with high levels of AI-driven customer insight enabling you to utilize a flexible product engine to offer your customers a personalized, relevant experience at the right time.
Customer Personalization
Retail banking is based on understanding customers, creating and marketing new products that directly address their needs. Temenos retail banking software uses predictive embedded analytics to help you better understand your customers. With flexible experience and product engines, you can provide relevant and precise products at the right time.
Improve Product Agility
Temenos’ products use flexible and hierarchical product design capabilities to ensure that you can design and implement new products in the shortest possible time when new opportunities arise and establish yourself as a market leader. This capability is enhanced by the availability of more than 700 open APIs, which enable system extensions and innovations to be created and deployed easily and quickly.
Reduce Time to Market
Fast time to market is not only predicated on design but also on how quickly marketing campaigns and other digital support materials can be created. Temenos’ end-to-end retail banking solutions allow you to do precisely this, with an integrated front-to-back capability where needed, or an API-driven quick integration strategy where that is more relevant.
Attract & Onboard New Customers
One of your key priorities is selling more products to existing customers. Even greater growth, however, can be derived from attracting new customers, onboarding them digitally and offering them relevant products using information gathered during the early customer journey stages. Temenos Infinity’s solution for digital banking lets you do just this, with experience and capability in many different jurisdictions with different customer compliance approaches.
Enhance Customer Loyalty
In order to maximize wallet share and revenue, it makes sense to explore your existing customer base and find new opportunities to sell products to people who you already deal with. Temenos’ embedded analytics with conversational customer insight and experience engine allows you to do this, based around actionable, context-specific insights and digital marketing campaigns.
Lower Total Cost of Ownership
The world of retail banking is moving faster than ever. You need to be able to respond to this without being constrained by fixed costs, infrastructures and operational models. Temenos’ solutions are cloud-native and cloud-agnostic, meaning that they can be run either on-premise or in the cloud where they can take advantage of the elastic scalability of cloud infrastructures.
A Whole New World: How Technology Is Driving the Evolution of Intelligent Banking
A report by the Economist Intelligence Unit, on behalf of Temenos.
Read the Success Story“Temenos T24 Transact has enabled Bank of Shanghai to launch a number of truly innovative and pioneering products, in particular by combining corporate and retail products. Not only that, but Temenos T24 Transact has also dramatically reduced the time to market for new products – by a factor of several times.”
Mr. Zhao Gang, General Manager – Product Innovation Department – Bank of Shanghai
Products
Temenos Infinity for Retail Banking
Accelerate digital transformation across customer journeys from acquisition and origination through mobile and omnichannel banking, to long term customer retention and upsell.
Temenos T24 Transact for Retail Banking
Temenos T24 Transact provides cutting edge functionality that enables retail banks to create innovative and personalized banking products targeted at new and existing customers.
Temenos Payments
A universal end-to-end payments solution based on ISO 20022 standards and support for all payment types.
Temenos Financial Crime Mitigation
Covering watchlist screening, anti-money laundering, fraud prevention and KYC, our uniquely flexible range of intelligent and versatile solutions enhance detection and reduce cost.
Temenos Data & Analytics
Embedded real-time advanced analytics built on a modern data platform.
Temenos Regulatory Compliance
Address fraud, remain compliant with regulations and manage risk with our modular products.
Temenos Country Model Banks
Regional functionality for over 150 countries using our packaged model bank framework to go-live faster.
Customer Success Stories
TSB
TSB has won widespread recognition for its service quality, including a 2018 satisfaction rating of 88.5% and the 2019 KPMG Customer Experience Excellence Award. Not content to rest on its…
Mizrahi Tefahot
Israel’s third largest bank by assets, Mizrahi Tefahot provides a comprehensive range of commercial, personal and domestic banking services. To build on its leading position in the competitive Israeli banking…
Read the Success Story“We are a digital-native bank and Temenos has enabled us to redefine banking – by using the internet as our branches. That’s why we choose Temenos T24 Transact, the top digital core banking platform supporting us to offer the best innovative customer experience. ”
Tom Lin, Executive Vice President – O-Bank
You’re in Good Company
Temenos Platform
Related Insights
EIU Europe – Open banking Is the Future of European banking
The Economist Intelligence Unit (EIU), on behalf of Temenos, surveyed 405 global banking executives on the changes they see taking place in their industry to 2020 and 2025, their organisational response, and the longer-term impact on their strategic development.
KYC Refresh
KYC (Know Your Customer) is becoming increasingly important in banking compliance. In 2016, Forbes reported that banks spent over $100 billion on regulatory compliance, and predicted that the regulatory costs will rise from 4% to 10% of revenue by 2021.
Flood Rules…Will You Sink or Swim?
Learn the 7 elements in the definition of Private Flood Insurance Understand how the Compliance Aid can assist your institution Utilize Implementation Tips to aid your institution in complying with…
Latest News
Rise of the Retail Investor
Banks have long provided some investing options such as custody accounts and mutual fund plans. But these tend to be relatively expensive, have limited servicing, and remain esoteric and distant options for many.
Open Banking Is the Future of European Banking According to New Report by the EIU
The largest share of European bankers (35%) see acting as a true digital ecosystem as the future of banking.
Lagniappe Q3 2019: Spicing Up Your Compliance Program
Our Temenos Compliance Advisory Service wants to “spice” up your third quarter by providing Lagniappe, or that “little something extra,” to all of our faithful readers. We will discuss answers to some of the interesting questions we have received on topics such as Higher Priced Mortgage Loan Appraisal rules, Flood rules, Private Flood Insurance requirements and TRID.