Retail Banking Solution
A key focus for retail banking is the acquisition of new customers and the growing of wallet-share for existing customers. This requires a front-to-back focus, complete with high levels of AI-driven customer insight enabling you to utilize a flexible product engine to offer your customers a personalized, relevant experience at the right time.
Customer Personalization
Retail banking is based on understanding customers, creating and marketing new products that directly address their needs. Temenos retail banking software uses predictive embedded analytics to help you better understand your customers. With flexible experience and product engines, you can provide relevant and precise products at the right time.
Improve Product Agility
Temenos’ products use flexible and hierarchical product design capabilities to ensure that you can design and implement new products in the shortest possible time when new opportunities arise and establish yourself as a market leader. This capability is enhanced by the availability of more than 700 open APIs, which enable system extensions and innovations to be created and deployed easily and quickly.
Reduce Time to Market
Fast time to market is not only predicated on design but also on how quickly marketing campaigns and other digital support materials can be created. Temenos’ end-to-end retail banking solutions allow you to do precisely this, with an integrated front-to-back capability where needed, or an API-driven quick integration strategy where that is more relevant.
Attract & Onboard New Customers
One of your key priorities is selling more products to existing customers. Even greater growth, however, can be derived from attracting new customers, onboarding them digitally and offering them relevant products using information gathered during the early customer journey stages. Temenos Infinity’s solution for digital banking lets you do just this, with experience and capability in many different jurisdictions with different customer compliance approaches.
Enhance Customer Loyalty
In order to maximize wallet share and revenue, it makes sense to explore your existing customer base and find new opportunities to sell products to people who you already deal with. Temenos’ embedded analytics with conversational customer insight and experience engine allows you to do this, based around actionable, context-specific insights and digital marketing campaigns.
Lower Total Cost of Ownership
The world of retail banking is moving faster than ever. You need to be able to respond to this without being constrained by fixed costs, infrastructures and operational models. Temenos’ solutions are cloud-native and cloud-agnostic, meaning that they can be run either on-premise or in the cloud where they can take advantage of the elastic scalability of cloud infrastructures.
Read the Success Story“Temenos Transact has enabled Bank of Shanghai to launch a number of truly innovative and pioneering products, in particular by combining corporate and retail products. Not only that, but Temenos Transact has also dramatically reduced the time to market for new products – by a factor of several times.”
Mr. Zhao Gang, General Manager – Product Innovation Department – Bank of Shanghai
Products
Temenos Infinity for Retail Banking
Removes the complexity of day-to-day banking activities and puts people in control of their financial lives. The solution provides a complete digital platform for retail banks covering the entire customer lifecycle delivering digital applications and outstanding customer experiences across every channel.
Temenos Transact for Retail Banking
Temenos Transact Retail Banking offers a functionally rich, flexible and agile core processing engine that enables your institution to offer personalized, customer-relevant products, while allowing for lower operational costs and increased ROE
Temenos Payments
A universal end-to-end payments solution based on ISO 20022 standards and support for all payment types.
Temenos Financial Crime Mitigation
Covering watchlist screening, anti-money laundering, fraud prevention and KYC, our uniquely flexible range of intelligent and versatile solutions enhance detection and reduce cost.
Temenos Analytics
A comprehensive Reporting, Analytics and Business Intelligence product allowing banks to be more efficient and profitable by providing robust, banking specific, financial, profitability, customer, and digital analytics.
Temenos Regulatory Compliance
Address fraud, remain compliant with regulations and manage risk with our modular products.
Temenos Country Model Banks
Regional functionality for over 150 countries using our packaged model bank framework to go-live faster.
Customer Success Stories
ACLEDA – Success Story
Following a strategic shift, ACLEDA entered the banking market, and implemented Temenos Transact to underpin the transformation.
AIB – Success Story
Arab Investment Bank is one of the fastest-growing banks in Egypt, specializing in personal, business, investment, and Islamic banking. To build on its success, the bank initiated a digital transformation…
Al Rajhi – Success Story
In early 2018, Al Rajhi Bank began investigating breakthrough technologies like Blockchain, and was poised to introduce fingerprint identification and electronic signatures.
Read the Success Story“We are a digital-native bank and Temenos has enabled us to redefine banking – by using the internet as our branches. That’s why we choose Temenos Transact, the top digital core banking platform supporting us to offer the best innovative customer experience. ”
Tom Lin, Executive Vice President – O-Bank
You’re in Good Company
Temenos Platform
Related Insights
The Future of Retail Banking and the Case for Digital Transformation
The widespread uptake of disruptive new technologies is exacerbating the pressures facing retail banking today, thereby driving a fundamental change in the structure of the industry: the digital-driven disintermediation of the banking value chain.
Flowe – Video Testimonial
Banco Mediolanum launched Flowe in June 2020 with a unique vision. Targeted at a younger demographic that demands a more ethical and innovative approach, Flowe will be an environmentally-friendly digital bank that not only helps customers to build a sustainable financial future, but also partners with reforestation schemes and uses recycled wood for its payment cards.
Varo Bank – Video Testimonial
Temenos’ innovative solutions and cloud technology allow Varo to put products in the market very quickly and support its hyper efficient cost model to pass real value back to their consumers.
Latest News
The Temenos Value Benchmark – Maximizing Business Value From Your Investment in Information Technology
We all know that disruptive technologies like Cloud/SaaS, Microservices, APIs and AI are having a profound impact on the way banking services are delivered and consumed today. This is leading to the twin trends of digital and open banking, and hence changing the very structure of the banking value chain. Meanwhile, non-traditional entrants like the technology giants, neo-banks and fintechs, are leveraging these technologies to compete in banking, and that too with a cost base 30-60% lower than incumbent banks.
Customer Online Conversations Reveal ‘All to Play for’ in Battle between Challengers and Incumbent Banks, Finds Economist Intelligence Unit Report for Temenos
Groundbreaking report for Temenos by The Economist Intelligence Unit uses machine-learning to analyze over 10 million online conversations about personal finance
Temenos Honors North American Clients in ‘Best in Banking Awards’ at Synergy Online
Using Temenos cloud-native, API-first, advanced AI technology, these financial institutions have achieved business growth, customer growth and most importantly society growth
