Retail Banking Solution
A key focus for retail banking is the acquisition of new customers and the growing of wallet-share for existing customers. This requires a front-to-back focus, complete with high levels of AI-driven customer insight enabling you to utilize a flexible product engine to offer your customers a personalized, relevant experience at the right time.
Retail banking is based on understanding customers, creating and marketing new products that directly address their needs. Temenos retail banking software uses predictive embedded analytics to help you better understand your customers. With flexible experience and product engines, you can provide relevant and precise products at the right time.
Improve Product Agility
Temenos’ products use flexible and hierarchical product design capabilities to ensure that you can design and implement new products in the shortest possible time when new opportunities arise and establish yourself as a market leader. This capability is enhanced by the availability of more than 700 open APIs, which enable system extensions and innovations to be created and deployed easily and quickly.
Reduce Time to Market
Fast time to market is not only predicated on design but also on how quickly marketing campaigns and other digital support materials can be created. Temenos’ end-to-end retail banking solutions allow you to do precisely this, with an integrated front-to-back capability where needed, or an API-driven quick integration strategy where that is more relevant.
Attract & Onboard New Customers
One of your key priorities is selling more products to existing customers. Even greater growth, however, can be derived from attracting new customers, onboarding them digitally and offering them relevant products using information gathered during the early customer journey stages. Temenos Infinity’s solution for digital banking lets you do just this, with experience and capability in many different jurisdictions with different customer compliance approaches.
Enhance Customer Loyalty
In order to maximize wallet share and revenue, it makes sense to explore your existing customer base and find new opportunities to sell products to people who you already deal with. Temenos’ embedded analytics with conversational customer insight and experience engine allows you to do this, based around actionable, context-specific insights and digital marketing campaigns.
Lower Total Cost of Ownership
The world of retail banking is moving faster than ever. You need to be able to respond to this without being constrained by fixed costs, infrastructures and operational models. Temenos’ solutions are cloud-native and cloud-agnostic, meaning that they can be run either on-premise or in the cloud where they can take advantage of the elastic scalability of cloud infrastructures.
A Whole New World: How Technology Is Driving the Evolution of Intelligent Banking
A report by the Economist Intelligence Unit, on behalf of Temenos.
Read the Success Story
“Temenos T24 Transact has enabled Bank of Shanghai to launch a number of truly innovative and pioneering products, in particular by combining corporate and retail products. Not only that, but Temenos T24 Transact has also dramatically reduced the time to market for new products – by a factor of several times.”Mr. Zhao Gang, General Manager – Product Innovation Department – Bank of Shanghai
Accelerate digital transformation across customer journeys from acquisition and origination through mobile and omnichannel banking, to long term customer retention and upsell.
Temenos T24 Transact provides cutting edge functionality that enables retail banks to create innovative and personalized banking products targeted at new and existing customers.
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Customer Success Stories
TSB has won widespread recognition for its service quality, including a 2018 satisfaction rating of 88.5% and the 2019 KPMG Customer Experience Excellence Award. Not content to rest on its…
Israel’s third largest bank by assets, Mizrahi Tefahot provides a comprehensive range of commercial, personal and domestic banking services. To build on its leading position in the competitive Israeli banking…
Barko Financial Services (BFS) is a leading microfinance institution in South Africa. By expanding into retail banking, the innovator is planning to shake up the region’s industry, fulfilling the unmet…
Read the Success Story
“We are a digital-native bank and Temenos has enabled us to redefine banking – by using the internet as our branches. That’s why we choose Temenos T24 Transact, the top digital core banking platform supporting us to offer the best innovative customer experience. ”Tom Lin, Executive Vice President – O-Bank
You’re in Good Company
The Economist Intelligence Unit (EIU), on behalf of Temenos, surveyed 405 global banking executives on the changes they see taking place in their industry to 2020 and 2025, their organisational response, and the longer-term impact on their strategic development.
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Temenos Accelerates SaaS-Based Temenos Infinity, Integrating Kony’s Award-Winning Digital Banking Product
Money20/20, Las Vegas – October 29, 2019 – Temenos (SIX: TEMN), the banking software company, showcases Temenos Infinity, the leading omnichannel digital banking product covering customer engagement from acquisition, to…
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