Customer Acquisition, Onboarding and Origination
Increase conversions, capture more customers and drive digital revenue by creating outstanding customer experiences to raise customer satisfaction. Temenos Infinity increases agility, helping banks create dynamic product offers, support instant decisions and go-to-market faster.
Product Overview
Increase Banking Agility
Go-to-market in just a few months, then make continuous improvements to optimize customer conversions. Create products in Temenos Infinity, not in the core. And capture decisioning, business rules, and workflow in the front-end for rapid changes and maximum agility.
Make the First Impression
Years of successful customer acquisition experiences
are built into Temenos Infinity, connecting prospects
and bankers across all channels. The Temenos Infinity CX consulting team can bring years of insight into cutting end-user friction and optimizing the journey for customers.
Flexible Origination
Create products and modify business rules in days without touching the core. Intelligent auto-decisioning drives loan and account success. Temenos Infinity origination brings product selection, terms and conditions, documentation and complex workflow out of the core and into the front office.
Integrated FinTech Services
Add services including digital ID, fraud, risk and
e-signature to the onboarding and omni-channel banking process with Temenos’ Marketplace, the catalog of over 100 pre-integrated FinTech services that can be incorporated directly into the Temenos Infinity implementation.
Supporting Products
Temenos Infinity Journey Manager
Journey Manager, part of Temenos Infinity, delivers outstanding banking customer acquisition and onboarding journeys. For account opening, loan applications, KYC due diligence and wealth on-boarding, Journey Manager increases customer satisfaction and accelerates time to market.
Temenos Infinity Springboard Deposit Account Opening
Springboard Deposit Account Opening (DAO) enables US banks to rapidly deliver an outstanding digital customer acquisition journey using a pre-built solution on an extensible platform that grows with the bank.
Temenos Infinity Origination
Temenos has a long history of success supporting loan and account origination in North America for banks and credit unions up to $50 billion in assets. These proven solutions are now integrated into Temenos Infinity.
HSBC Achieves 5x Credit Card Originations with Temenos Infinity
See Ruby Walia, Head of Digital Banking, HSBC North America, describe his outstanding success with credit card customer acquisition.
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Successful platforms attract both producers and consumers, match producers with consumers, and provide seamless integration among participants.
Open Banking Impact on Customer Acquisition
The Open Data Institute researched this report to help banking executives understand the opportunities Open Banking affords to acquire new customers, simplify the new customer onboarding process, improve KYC, and upgrade anti-money laundering (AML) efforts.
Latest News
How Digital is Transforming Banking Customer Experience (CX)
We have seen a huge transformation in banking customer experience as banks attempt to differentiate themselves from their banking competitors.
3 Banking Customer Experience Design Trends in 2019
Learn the customer experience design trends that leading banks around the world are implementing in order to improve customer onboarding!
2018 Top Banking Trends Guide: Mid-Year Update
Some of the trends we uncovered were from our 2018 State of Digital Banking Report, which found significant improvements in digital and mobile capabilities among banks that we surveyed. Read on to find our list of great resources as well as the surprising trends that we’ve uncovered.
