Customer Onboarding & Origination
Increase conversions, capture more customers and drive digital revenue by creating outstanding customer experiences to raise customer satisfaction. Temenos Infinity increases agility, helping banks create dynamic product offers, support instant decisions and go-to-market faster.
Product Overview
Increase Banking Agility
Go-to-market in just a few months, then make continuous improvements to optimize customer conversions. Create products in Temenos Infinity, not in the core. And capture decisioning, business rules, and workflow in the front-end for rapid changes and maximum agility.
Make the First Impression
Years of successful customer acquisition experiences
are built into Temenos Infinity, connecting prospects
and bankers across all channels. The Temenos Infinity CX consulting team can bring years of insight into cutting end-user friction and optimizing the journey for customers.
Flexible Origination
Create products and modify business rules in days without touching the core. Intelligent auto-decisioning drives loan and account success. Temenos Infinity origination brings product selection, terms and conditions, documentation and complex workflow out of the core and into the front office.
Integrated FinTech Services
Add services including digital ID, fraud, risk and
e-signature to the onboarding and omni-channel banking process with Temenos’ Marketplace, the catalog of over 100 pre-integrated FinTech services that can be incorporated directly into the Temenos Infinity implementation.
Supporting Products
Temenos Infinity Journey Manager
Journey Manager, part of Temenos Infinity, delivers outstanding banking customer acquisition and onboarding journeys. For account opening, loan applications, KYC due diligence and wealth on-boarding, Journey Manager increases customer satisfaction and accelerates time to market.
Temenos Infinity Springboard Deposit Account Opening
Springboard Deposit Account Opening (DAO) enables US banks to rapidly deliver an outstanding digital customer acquisition journey using a pre-built solution on an extensible platform that grows with the bank.
Temenos Infinity Origination
Temenos has a long history of success supporting loan and account origination in North America for banks and credit unions up to $50 billion in assets. These proven solutions are now integrated into Temenos Infinity.
HSBC Achieves 5x Credit Card Originations with Temenos Infinity
See Ruby Walia, Head of Digital Banking, HSBC North America, describe his outstanding success with credit card customer acquisition.
Related Insights
2019 State of Digital Sales in Banking Report
Mobile account opening took another big jump in the 2019 report, the 4th annual survey of banking digital sales capabilities worldwide.
10 Tips for an Effective Onboarding Experience
Having worked in the banking industry for many years, Temenos has identified a number of best practices. In this white paper you will access Customer acquisition best practices and Proven tactics that will increase completion rates
Seeing Application and Onboarding Through Your Customer’s Eyes
A human-centered design approach is the key to building an optimal experience for your customers and unlocking your business growth potential.
Latest News
Will COVID-19 reshape digital banking?
The COVID-19 outbreak has brought about drastic changes in our lives, and by every measure we are going through a great crisis. It is natural to assume that the pandemic will be a turning point in modern history, and many experts argue that the world we are entering will be fundamentally different from the one we knew before.
Top 7 Ways to Improve Banking Customer Acquisition
Knowing and understanding these Top 7 Best Practices will enable your financial institution to design successful digital applications, and increase digital sales.
