Customer Acquisition, Onboarding and Origination
Increase conversions, capture more customers and drive digital revenue by creating outstanding customer experiences to raise customer satisfaction. Temenos Infinity increases agility, helping banks create dynamic product offers, support instant decisions and go-to-market faster.
Product Overview
Increase Banking Agility
Go-to-market in just a few months, then make continuous improvements to optimize customer conversions. Create products in Temenos Infinity, not in the core. And capture decisioning, business rules, and workflow in the front-end for rapid changes and maximum agility.
Make the First Impression
Years of successful customer acquisition experiences
are built into Temenos Infinity, connecting prospects
and bankers across all channels. The Temenos Infinity CX consulting team can bring years of insight into cutting end-user friction and optimizing the journey for customers.
Flexible Origination
Create products and modify business rules in days without touching the core. Intelligent auto-decisioning drives loan and account success. Temenos Infinity origination brings product selection, terms and conditions, documentation and complex workflow out of the core and into the front office.
Integrated FinTech Services
Add services including digital ID, fraud, risk and
e-signature to the onboarding and omni-channel banking process with Temenos’ Marketplace, the catalog of over 100 pre-integrated FinTech services that can be incorporated directly into the Temenos Infinity implementation.
Supporting Products
Temenos Infinity Journey Manager
Journey Manager, part of Temenos Infinity, delivers outstanding banking customer acquisition and onboarding journeys. For account opening, loan applications, KYC due diligence and wealth on-boarding, Journey Manager increases customer satisfaction and accelerates time to market.
Temenos Infinity Springboard Deposit Account Opening
Springboard Deposit Account Opening (DAO) enables US banks to rapidly deliver an outstanding digital customer acquisition journey using a pre-built solution on an extensible platform that grows with the bank.
Temenos Infinity Origination
Temenos has a long history of success supporting loan and account origination in North America for banks and credit unions up to $50 billion in assets. These proven solutions are now integrated into Temenos Infinity.
HSBC Achieves 5x Credit Card Originations with Temenos Infinity
See Ruby Walia, Head of Digital Banking, HSBC North America, describe his outstanding success with credit card customer acquisition.
Related Insights
Conversational Banking and the Banking Experience
Conversational Banking is the latest customer-centric digital innovation that the industry needs to take notice of. Banks and other financial institutions need to start thinking about putting in place the necessary processes and technology to consolidate customer satisfaction and advocacy.
2019 State of Digital Banking
Expectations among bank customers for convenience and efficiency of their account opening experiences continues to accelerate, with an assumption that opening a retail or business account, credit card, or retirement account should be as simple as buying a book from Amazon.
Digital Identity in Banking
Digital identity is a problem for many financial services organizations because there are no standardized formats for digital credentials.
Latest News
The Real Revenue Reason that Digital Customer Acquisition is so Important to Banks
Signing up new retail deposit customers has long been a priority for most banks, and now driving efficient digital customer acquisition leads the list of initiatives devoted to it.
How Digital is Transforming Banking Customer Experience (CX)
We have seen a huge transformation in banking customer experience as banks attempt to differentiate themselves from their banking competitors.
