Journey Open UX
The Temenos MarketPlace creates options for integrating the world of FinTech services into the omnichannel experience. Over 100 providers, with pre-integrated technology, can be connected via open APIs.
Temenos Infinity Developer Portal
Conversational Banking is the latest customer-centric digital innovation that the industry needs to take notice of. Banks and other financial institutions need to start thinking about putting in place the necessary processes and technology to consolidate customer satisfaction and advocacy.
Expectations among bank customers for convenience and efficiency of their account opening experiences continues to accelerate, with an assumption that opening a retail or business account, credit card, or retirement account should be as simple as buying a book from Amazon.
Digital identity is a problem for many financial services organizations because there are no standardized formats for digital credentials.
Technology and e-commerce disruptors (Google, Facebook, Apple) are considered the biggest threat to Asia-Pacific banks, followed by payment players (WeChat Pay, PayPal, Ripple and Alipay), and neo-banks (Volt Bank, Varo…
At my own bank, the Commercial Bank of Africa, we teamed up with mobile money service M-Pesa and telecoms operator Safaricom to launch our mobile bank account M-Shwari. And of…