Journey Open UX
The Temenos MarketPlace creates options for integrating the world of FinTech services into the omnichannel experience. Over 100 providers, with pre-integrated technology, can be connected via open APIs.
Temenos Infinity Developer Portal
Conversational Banking is the latest customer-centric digital innovation that the industry needs to take notice of. Banks and other financial institutions need to start thinking about putting in place the necessary processes and technology to consolidate customer satisfaction and advocacy.
Expectations among bank customers for convenience and efficiency of their account opening experiences continues to accelerate, with an assumption that opening a retail or business account, credit card, or retirement account should be as simple as buying a book from Amazon.
Digital identity is a problem for many financial services organizations because there are no standardized formats for digital credentials.
New Competitive Threats Pressure Banks in North America to Respond to Changing Customer Demands, Reveals Study by the Economist Intelligence Unit Released by Temenos
North American bankers sense danger more than most from new entrants to their market, according to a global retail banking survey released by Temenos (SIX: TEMN), the banking software company. The Economist Intelligence Unit (EIU) report, A Whole New World: How technology is driving the evolution of intelligent banking in North America, conducted on behalf of Temenos, reveals changing customer behavior and demands as one of the biggest trends that will impact retail banking in North America.
The move to Open Banking poses both a threat and an opportunity for small banks and credit unions. The opportunity lies in the separation of manufacturing and distribution. The smart…