IBS Intelligence's annual Sales League Table 2018 evaluated 1,500 banking industry deals in 2017, across 124 countries, to identify the best-selling propositions across a number of categories.
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Before the Coronavirus crisis, retail, corporate and private banks were already under pressure from Big Tech firms and Payment players. They needed to transform their technologies and cultures to create engaging digital experiences. With the effects of the pandemic, the need for transformation is now even greater.
If you want to see what universal digital banking looks like, skip Silicon Valley or London’s fintech hubs. China’s Alipay and WeChat Pay show how to do smart, mobile-based banking on a massive scale. Regulators are now adapting to new customer demands.
Despite the growing preference for digital banking channels, branch banking is far from obsolete, with banks worldwide endeavouring to re-invent the branch experience to increase appeal and convenience for customers.
Executive Summary What will become of the nuns, the homeless and Bank of England governor Mark Carney as retail banking goes fully digital? Since the 1970s, Banco Popular of Spain…