Omni-Channel Means Business
Thursday, October 22nd, 2015 | 2 – 3 p.m. EST
Implementing a robust, user-friendly, and consistent omni-channel experience for loan and account origination is not easy, but well worth the effort. Not only can the creation of such an experience help financial institutions generate new business, but when built with the right strategy and technology, it will also streamline internal processes, increase satisfaction and loyalty among account holders, reduce internal application processing time, and more.
This webinar will provide key information for organizations looking to create an omni-channel experience that meets and exceeds the expectations of today’s digital consumer. Topics that will be covered include: a review of what consumers’ expectations are as it pertains to the omni-channel experience; best practices for overcoming common challenges such as managing abandoned applications; how to build consistency from both a design and process perspective when implementing an omni-channel origination solution; and what technology alternatives are available including a preview of the new virtual capture features being introduced in the Akcelerant Framework.