Retail Banking Solution
A key focus for retail banking is the acquisition of new customers and the growing of wallet-share for existing customers. This requires a front-to-back focus, complete with high levels of AI-driven customer insight enabling you to utilize a flexible product engine to offer your customers a personalized, relevant experience at the right time.
Retail banking is based on understanding customers, creating and marketing new products that directly address their needs. Temenos retail banking software uses predictive embedded analytics to help you better understand your customers. With flexible experience and product engines, you can provide relevant and precise products at the right time.
Improve Product Agility
Temenos’ products use flexible and hierarchical product design capabilities to ensure that you can design and implement new products in the shortest possible time when new opportunities arise and establish yourself as a market leader. This capability is enhanced by the availability of more than 700 open APIs, which enable system extensions and innovations to be created and deployed easily and quickly.
Reduce Time to Market
Fast time to market is not only predicated on design but also on how quickly marketing campaigns and other digital support materials can be created. Temenos’ end-to-end retail banking solutions allow you to do precisely this, with an integrated front-to-back capability where needed, or an API-driven quick integration strategy where that is more
Attract & Onboard New Customers
One of your key priorities is selling more products to existing customers. Even greater growth, however, can be derived from attracting new customers, onboarding them digitally and offering them relevant products using information gathered during the early customer journey stages. Temenos Infinity’s solution for digital banking lets you do just this, with experience and capability in many different jurisdictions with different customer compliance approaches.
Enhance Customer Loyalty
In order to maximize wallet share and revenue, it makes sense to explore your existing customer base and find new opportunities to sell products to people who you already deal with. Temenos’ embedded analytics with conversational customer insight and experience engine allows you to do this, based around actionable, context-specific insights and digital marketing campaigns.
Lower Total Cost of Ownership
The world of retail banking is moving faster than ever. You need to be able to respond to this without being constrained by fixed costs, infrastructures, and operational models. Temenos’ solutions are cloud-native and cloud-agnostic, meaning that they can be run either on-premise or in the cloud where they can take advantage of the elastic scalability of cloud infrastructures.
Read the Success Story
“Temenos Transact has enabled Bank of Shanghai to launch a number of truly innovative and pioneering products, in particular by combining corporate and retail products. Not only that, but Temenos Transact has also dramatically reduced the time to market for new products – by a factor of several times.”Mr. Zhao Gang, General Manager – Product Innovation Department – Bank of Shanghai
Temenos Infinity drives outstanding experiences across customer journeys, from acquisition through retention.
From a single platform, cover all channels and all banking sectors. Design once and cover mobile apps, web and branch experiences. Extend beyond the branch and digital to conversational banking.
Temenos has a long history of success supporting loan and account origination in North America for banks and credit unions up to $50 billion in assets. These proven solutions are now integrated into Temenos Infinity.
Banks and Credit Unions up to $50B can offer their loan applicants an engaging first impression and a rapid, automated loan decision as the beginning of a long term, loyal and profitable relationship.
Increase satisfaction and cultivate lasting relationships with every service interaction.
Reduce delinquency, increase efficiency and boost collections efforts, all while streamlining internal processes and protecting income.
A dedicated recovery solution designed to further collection results and uphold accurate accounting. Whether charging-off, collecting on or outsourcing accounts – Temenos Infinity Recovery effectively keeps delinquent accounts from falling into the void.
Temenos Infinity Spotlight is a browser-based console that enables a holistic, full view of the customer – including data-driven app configuration – and integrates with core banking systems and third-party services.
Shorten time-to-market for the most profitable business banking products. Temenos transforms KYC and AML processes into an omnichannel experience, cutting business onboarding time by up to 75%.
Temenos Infinity Engage is a mobile app that puts a banker in everyone’s pocket, allowing customers to choose their own personal financial expert.
Address fraud, remain compliant with regulations and manage risk with our modular products.
Combining cutting edge banking technology with flexible and extensive business support
Customer Success Stories
Following a strategic shift, ACLEDA entered the banking market, and implemented Temenos Transact to underpin the transformation.
In early 2018, Al Rajhi Bank began investigating breakthrough technologies like Blockchain, and was poised to introduce fingerprint identification and electronic signatures.
With Temenos underpinning its operations, Alawwal Bank has almost doubled in size with new branches and customers, ensuring it maintains its position as a key player in the Saudi market.
Read the Success Story
“We are a digital-native bank and Temenos has enabled us to redefine banking – by using the internet as our branches. That’s why we choose Temenos Transact, the top digital core banking platform supporting us to offer the best innovative customer experience. ”Tom Lin, Executive Vice President – O-Bank
You’re in Good Company
Temenos Recognized as a Leader in The Forrester Wave™ for Digital Banking Processing Platforms for Retail Banking
Temenos was named a leader among Digital Banking Processing Platform providers according to The Forrester Wave™: Digital Banking Processing Platforms (Retail Banking), Q3 2020.
Join Peter DeMars, CFE UMB Bank, Adam Miller, Temenos and Matt Johnson, TransUnion as they discuss growing consumer expectations for seamless and safe transactions through digital channels amid the recent COVID-19 pandemic and how financial institutions are rising to the challenge.
Today, Temenos Transact is delivered as Temenos SaaS and can also be deployed natively on all main commercial cloud platforms or a private cloud, allowing banks to take the full benefit of lower operating costs and elastic scalability of these services, as well as benefiting from in-built operational resilience.
Customer Online Conversations Reveal ‘All to Play for’ in Battle between Challengers and Incumbent Banks, Finds Economist Intelligence Unit Report for Temenos
Groundbreaking report for Temenos by The Economist Intelligence Unit uses machine-learning to analyze over 10 million online conversations about personal finance
Using Temenos cloud-native, API-first, advanced AI technology, these financial institutions have achieved business growth, customer growth and most importantly society growth
Banco del Sol, the digital bank of Grupo Sancor Seguros, Argentina’s largest insurance company, goes live with Temenos Transact to offer innovative services
Temenos cloud-native, cloud agnostic core banking technology supports Banco del Sol to quickly launch a new bank