Retail Banking Solution
A key focus for retail banking is the acquisition of new customers and the growing of wallet-share for existing customers. This requires a front-to-back focus, complete with high levels of AI-driven customer insight enabling you to utilize a flexible product engine to offer your customers a personalized, relevant experience at the right time.
Retail banking is based on understanding customers, creating and marketing new products that directly address their needs. Temenos retail banking software uses predictive embedded analytics to help you better understand your customers. With flexible experience and product engines, you can provide relevant and precise products at the right time.
Improve Product Agility
Temenos’ products use flexible and hierarchical product design capabilities to ensure that you can design and implement new products in the shortest possible time when new opportunities arise and establish yourself as a market leader. This capability is enhanced by the availability of more than 700 open APIs, which enable system extensions and innovations to be created and deployed easily and quickly.
Reduce Time to Market
Fast time to market is not only predicated on design but also on how quickly marketing campaigns and other digital support materials can be created. Temenos’ end-to-end retail banking solutions allow you to do precisely this, with an integrated front-to-back capability where needed, or an API-driven quick integration strategy where that is more
Attract & Onboard New Customers
One of your key priorities is selling more products to existing customers. Even greater growth, however, can be derived from attracting new customers, onboarding them digitally and offering them relevant products using information gathered during the early customer journey stages. Temenos Infinity’s solution for digital banking lets you do just this, with experience and capability in many different jurisdictions with different customer compliance approaches.
Enhance Customer Loyalty
In order to maximize wallet share and revenue, it makes sense to explore your existing customer base and find new opportunities to sell products to people who you already deal with. Temenos’ embedded analytics with conversational customer insight and experience engine allows you to do this, based around actionable, context-specific insights and digital marketing campaigns.
Lower Total Cost of Ownership
The world of retail banking is moving faster than ever. You need to be able to respond to this without being constrained by fixed costs, infrastructures, and operational models. Temenos’ solutions are cloud-native and cloud-agnostic, meaning that they can be run either on-premise or in the cloud where they can take advantage of the elastic scalability of cloud infrastructures.
A Whole New World
A report by the Economist Intelligence Unit, on behalf of Temenos.
Read the Success Story
“Temenos T24 Transact has enabled Bank of Shanghai to launch a number of truly innovative and pioneering products, in particular by combining corporate and retail products. Not only that, but Temenos T24 Transact has also dramatically reduced the time to market for new products – by a factor of several times.”Mr. Zhao Gang, General Manager – Product Innovation Department – Bank of Shanghai
Shorten time-to-market for the most profitable business banking products. Temenos transforms KYC and AML processes into an omnichannel experience, cutting business onboarding time by up to 75%.
Temenos T24 Transact provides cutting edge functionality that enables banks to create innovative and personalized banking products targeted at new and existing small business customers.
Embedded real-time advanced analytics built on a modern data platform.
A universal end-to-end payments solution based on ISO 20022 standards and support for all payment types.
Regional functionality for over 150 countries using our packaged model bank framework to go-live faster.
Address fraud, remain compliant with regulations and manage risk with our modular products.
Customer Success Stories
Egyptian National Post Organization (ENPO) aims to spearhead the country’s drive to increase financial inclusion among its 98 million citizens. To develop an innovative new range of accessible banking services,…
Get inspired by the FirstOntario and Temenos success story. Discover how they used Temenos Core Banking to transform their business.
Get inspired by the First Tech Federal Credit Union and Temenos success story. Discover how they used Temenos Digital Banking to transform their business.
Read the Success Story
“We are a digital-native bank and Temenos has enabled us to redefine banking – by using the internet as our branches. That’s why we choose Temenos T24 Transact, the top digital core banking platform supporting us to offer the best innovative customer experience. ”Tom Lin, Executive Vice President – O-Bank
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New Competitive Threats Pressure Banks in North America to Respond to Changing Customer Demands, Reveals Study by the Economist Intelligence Unit Released by Temenos
North American bankers sense danger more than most from new entrants to their market, according to a global retail banking survey released by Temenos (SIX: TEMN), the banking software company. The Economist Intelligence Unit (EIU) report, A Whole New World: How technology is driving the evolution of intelligent banking in North America, conducted on behalf of Temenos, reveals changing customer behavior and demands as one of the biggest trends that will impact retail banking in North America.
TORONTO – November 21, 2019 – Today, EQ Bank, the digital arm of Canada’s Challenger Bank™ Equitable Bank (TSX: EQB and EQB.PR.C), announced it has moved its entire core banking system to the cloud, making it the first bank in Canada to be fully hosted in state-of-the-art public cloud architecture.