Products

Temenos Infinity – Digital Front Office

Temenos Infinity drives outstanding experiences across customer journeys, from acquisition, servicing and through retention. With an extensive set of standalone services, Temenos Infinity also offers new microservice-based distribution services.

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Why Temenos Infinity?

Single Experience Platform

From customer acquisition through customer retention, across banking sectors and all your back office silos, Temenos Infinity unifies the customer experience.

Why Temenos Infinity - Laptop showing the Infinity product

A Product With Headroom

With open APIs and extensible architecture, Temenos delivers customer experience solutions that let banks expand their products with their vision. Never be locked into a closed-end solution or tied to a single back-office silo again.

Why Temenos Infinity - Women looking at Journey Analytics screen

Analytics for Superior Results

Research shows a dramatic increase in profitability for banks using analytics. Temenos Infinity analytics use customer behavior to improve customer outcomes, drive upsell and improve profitability.

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Time to Market

Get the speed-to-market of a boxed solution with the flexibility to control your roadmap. Bring products and digital initiatives to market in months, not years. Then continuously improve and measure results. Temenos Infinity is the leader in customer experience agility.

TCF Online On-Demand

Watch all of the Temenos Infinity videos from TCF Online on-demand now.

Temenos Infinity COVID-19 Response

Temenos Infinity – Digital Banking for the New Digital Normal

Temenos Infinity – The Traditional Wealth Manager, Digital Technology, AI and Changing Client Expectations

US PPP Atlantic Union Bank Case Study & Demo

Large Bank Transformation

Measurable Success

9 MONTHS

9 months to go live in 26 countries – HSBC

4 MINUTES

4 minutes loan origination – Prestanomico

$ 19 TRILLION

Over $19 trillion of assets are managed with Temenos software

#1 digital banking and channels for the second year – IBS Intelligence Sales League Table 2019

1000 +

1000+ customers

Product Overview

Distribution Services

API-driven microservices in Temenos Infinity allow separation of distribution from bank manufacturing and channels to drive new business models, increasing agility and speeding time to market for apps built both by banks themselves and by Temenos and its partners.

Customer Acquisition, Onboarding & Origination

Capture more customers with outstanding digital experiences that increase satisfaction and drive revenue. Temenos Infinity gives your bank the agility to create dynamic products, support instant decisions and increase speed to market.

Omnichannel Banking

Thrive in the Open Banking environment and eliminate the silos from the digital banking experience. Cover all channels and banking sectors from a single platform. Benefit from a portfolio of frictionless web and digital applications. Start fast with over 125 features out-of-the-box. Extend beyond the branch and digital to conversational banking and portfolio management.

Client Servicing

Temenos Client Servicing products for ticketing, collections and recovery are trusted by hundreds of banks and credit unions across North America. Designed around industry best practices, these products drive internal efficiency while ensuring every interaction is fast, convenient and personalized for your account holders.

Customer Retention & Marketing

Personalize the banking experience and dynamically identify opportunities for increased revenue and engaging experiences. Combine the human with digital experiences with a 1-1 digital banking platform that securely integrates with your online banking system – plus a compliant, browser-based portal for your bankers to communicate directly to the customer for any need.

Robo-Advisor

Add personal wealth management, both automated and advisor led, into the retail banking experience. Robo-advisor and goal-based investing add integrated options to the bank’s omnichannel offer.

Temenos Infinity for Retail Banking

Accelerate digital transformation across customer journeys from acquisition and origination through mobile and omnichannel banking, to long term customer retention and upsell.

Temenos Infinity for Small Business Banking

Shorten time-to-market for the most profitable business banking products. Temenos transforms KYC and AML processes into an omnichannel experience, cutting business onboarding time by up to 75%.

Temenos Infinity for Corporate Banking

Simplify onboarding, entitlements and account servicing for commercial accounts. Create agility for both client and banker, in applications including treasury, cash management, currency, regulatory and business services.

Wealth Management - Family playing on the beach

Temenos Infinity Wealth

Temenos Infinity Wealth is a powerful wealth management solution specifically designed to address the challenges wealth managers are facing, helping them to run a sustainable and profitable business.

Customer Success Stories

Al Khaliji Bank – Success Story

Looking to consolidate its fragmented systems and maintain growth, Al Khaliji upgraded to the Temenos Transact platform.

Al Rajhi – Success Story

In early 2018, Al Rajhi Bank began investigating breakthrough technologies like Blockchain, and was poised to introduce fingerprint identification and electronic signatures.

Alawwal Bank – Success Story

With Temenos underpinning its operations, Alawwal Bank has almost doubled in size with new branches and customers, ensuring it maintains its position as a key player in the Saudi market.

HSBC Achieves 5x Credit Card Originations with Temenos Infinity

See Ruby Walia, Head of Digital Banking, HSBC North America, describe his outstanding success with credit card customer acquisition.

Read the full success story

You’re in Good Company

Video

US PPP Case Study & Demo

Atlantic Union Bank leveraged Temenos Infinity to create a US PPP solution in just 4 days. Watch this session to hear how they did it and see a demo of the solution.

Webinar

Webinar Series: Your Growth Starts Now

Join this 3-part series to find out firsthand how institutions of all sizes are navigating the new normal. For bank execs by bank execs, this series features practical conversations with leading American bank execs. Join your peers and become part of the conversation.

Video

Large Bank Transformation

Learn about Temenos’ view on the future of banking transformation in the context of using flexible distribution mechanisms to connect manufacturing and client engagement capabilities.

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Temenos Platform

Cloud-Native, Cloud-Agnostic

Lower costs with the elastic scalability, security, and control you need to shape your business.

APIs & Extensibility

Innovate faster with access to over 700 open APIs in the largest FinTech ecosystem.

Microservices & Containers

Microservice architectures enable continuous application upgrades and cloud scalability.

Distributed Database

Achieve true horizontal scalability in the database layer and operate on an active-active basis across multi-cloud.

Temenos Continuous Deployment – DevOps

Reduce cost and shorten software release cycles – code in the morning, deploy in the afternoon.

Security & Immutable Logging

Protect your bank from modern digital threats with the highest levels of security.

AI & Machine Learning

Explainable AI enables transparency into automated decisions and provides intelligent banking by growing revenues, cutting costs and enhancing the customer experience.

Multiexperience Development Platform

Deliver a best-in-class user experience as a consistent and seamless multiexperience digital journey across various touch points and modes of interactions.

Supporting Products

Temenos Infinity Journey Manager

Temenos Infinity Springboard Deposit Account Opening

Temenos Infinity Origination

Temenos Infinity Service

Temenos Infinity Engage

Temenos Infinity Spotlight

Temenos Infinity Collections

Temenos Infinity Recovery

Temenos Infinity Robo-Advisor

Temenos Infinity Wealth

Model Bank Approach - Leverage Temenos’ Experience

Temenos Country Model Banks

Temenos Data & Analytics

Temenos Financial Crime Mitigation

Temenos Payments

Temenos Quantum – Multiexperience Development Platform

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Latest News

Blog

Will COVID-19 reshape digital banking?

The COVID-19 outbreak has brought about drastic changes in our lives, and by every measure we are going through a great crisis. It is natural to assume that the pandemic will be a turning point in modern history, and many experts argue that the world we are entering will be fundamentally different from the one we knew before.

Blog

Five Tips to Create a Compassionate Collections Process During Unprecedented Times

Collections are tough enough in normal times—here are 5 tips on how to handle collections during COVID-19 with compassion.

lectronic umbrellas at Prophet Muhammad Mosque on November 6, 2016, Madinah, Saudi Arabia.

Press Releases

Yemeni Bank Selects Temenos to Accelerate Digital Banking Adoption and Promote Social and Economic Progress

Al Kuraimi Islamic Bank, one of the most innovative banks in Yemen, chose cloud-native, cloud-agnostic Temenos Infinity and Temenos Transact to deliver digital banking services for the Islamic market.

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Upcoming Events

Webinar Series: The Power of Marketing in Uncertain Times

7 May – 30 Jun, 2020

You won’t want to miss this thought-provoking series for marketers by marketers kicking off May 7th with best-selling author Seth Godin! Stay up to date on what the best bank marketers at financial institutions across the country are doing during these unprecedented times to better serve their communities.