Products

Temenos Infinity – Digital Front Office

Temenos Infinity drives outstanding experiences across customer journeys, from acquisition, servicing and through retention.

Product Overview

Customer Acquisition, Onboarding & Origination

Capture more customers with outstanding digital experiences that increase satisfaction and drive revenue. Temenos Infinity gives your bank the agility to create dynamic products, support instant decisions and increase speed to market.

Omnichannel Banking

Thrive in the Open Banking environment and eliminate the silos from the digital banking experience. Cover all channels and banking sectors from a single platform. Design once and cover mobile, web and branch experiences. Extend beyond the branch and digital to conversational banking and portfolio management.

Account Servicing

Industry-leading, automated software offering powerful control over servicing account holders and managing risk for North American banks and credit unions.

Customer Retention & Marketing

Personalize the banking experience to match your customer’s financial future. Engage customers and drive cross-sell. Analytics dynamically identifies opportunities for increased revenue and creates engaging experiences that retain customers.

Open APIs

Temenos Infinity is open, with APIs to support the use of frameworks such as React and to enable the development of Open Banking applications. Infinity integrates with dozens of FinTech services through the Temenos MarketPlace, extending the features you can offer in the Temenos digital banking solution.

Wealth Advisor

Add personal wealth management, both automated and advisor led, into the retail banking experience. Robo-advisor and goal-based investing add integrated options to the bank’s omnichannel offer.

Measurable Success

9 MONTHS

9 months to go live in 26 countries – HSBC

4 MINUTES

4 minutes loan origination – Prestanomico

$ 19 TRILLION

Over $19 trillion of assets are managed with Temenos software

#1

#1 digital banking and channels for the second year – IBS Intelligence Sales League Table 2019

1000 +

1000+ customers

99% +

99.997% customer retention rate -BlueShore Financial

Why Temenos Infinity?

Why Temenos Infinity - Girl applies for an account on mobile phone.

Single Experience Platform

From customer acquisition through customer retention, across banking sectors and all your back office silos, Temenos Infinity unifies the customer experience.

Why Temenos Infinity - Laptop showing the Infinity product

A Product With Headroom

With open APIs and extensible architecture, Temenos delivers customer experience solutions that let banks expand their products with their vision. Never be locked into a closed-end solution or tied to a single back-office silo again.

Why Temenos Infinity - Women looking at Journey Analytics screen

Analytics for Superior Results

Research shows a dramatic increase in profitability for banks using analytics. Temenos Infinity analytics use customer behavior to improve customer outcomes, drive upsell and improve profitability.

Why Temenos Infinity - Man checking his phone

Time to Market

Bring products and digital initiatives to market in months, not years. Then continuously improve and measure results. Temenos Infinity is the leader in customer experience agility.

Temenos Infinity for All Sectors

Temenos Infinity for Retail Banking

Accelerate digital transformation across customer journeys from acquisition and origination through mobile and omnichannel banking, to long term customer retention and upsell.

Temenos Infinity for Small Business Banking

Shorten time-to-market for the most profitable business banking products. Temenos transforms KYC and AML processes into an omnichannel experience, cutting business onboarding time by up to 75%.

Temenos Infinity for Corporate Banking

Simplify onboarding, entitlements and account servicing for commercial accounts. Create agility for both client and banker, in applications including treasury, cash management, currency, regulatory and business services.

Customer Success Stories

Johnson Bank – Success Story

Johnson Bank’s collection platforms and service of record did not communicate with each other. Because the out-of-the-box solution the bank was using could not be customized, Johnson’s team had to…

AlbaCo – Success Story

To help the underserved small- and medium-sized enterprise (SMEs) sector in the UK, AlbaCo aims to launch a challenger bank in 2020 that will provide personalized lending and savings products.…

HSBC Achieves 5x Credit Card Originations with Temenos Infinity

See Ruby Walia, Head of Digital Banking, HSBC North America, describe his outstanding success with credit card customer acquisition.

You’re in Good Company

Temenos Platform

Cloud-Native, Cloud-Agnostic

Lower costs with the elastic scalability, security, and control you need to shape your business.

APIs & Extensibility

Innovate faster with access to over 700 open APIs in the largest FinTech ecosystem.

Microservices & Containers

Microservice architectures enable continuous application upgrades and cloud scalability.

Distributed Database

Achieve true horizontal scalability in the database layer and operate on an active-active basis across multi-cloud.

Temenos Continuous Deployment – DevOps

Reduce cost and shorten software release cycles – code in the morning, deploy in the afternoon.

Security & Immutable Logging

Protect your bank from modern digital threats with the highest levels of security.

AI & Machine Learning

Explainable AI enables transparency into automated decisions and provides intelligent banking by growing revenues, cutting costs and enhancing the customer experience.

Analyst Report

Temenos Named Digital Banking Engagement Leader

‘Temenos is a good choice for banks looking for state-of-the-art business capabilities, forward-looking architecture, and a vendor willing to co-design with them.’  Temenos was named a leader among Digital Banking…

Report

2019 State of Digital Banking

Expectations among bank customers for convenience and efficiency of their account opening experiences continues to accelerate, with an assumption that opening a retail or business account, credit card, or retirement account should be as simple as buying a book from Amazon.

White Paper

10 Tips for an Effective Onboarding Experience

Having worked in the banking industry for many years, Temenos has identified a number of best practices. In this white paper you will access Customer acquisition best practices and Proven tactics that will increase completion rates


Latest News

Blog

Rise of the Retail Investor

Banks have long provided some investing options such as custody accounts and mutual fund plans. But these tend to be relatively expensive, have limited servicing, and remain esoteric and distant options for many.


Upcoming Events

Industry Event

Digital Leaders Forum, Zimbabwe 2019

The 2019 Digital Leaders Workshop will enlighten you on a variety of topics including the trends and shifts leading banks towards a very real digital-first future, how banks in the…
Industry Event

South African Digital Leaders Breakfast

Join us, along with your fellow banking professionals for this invite only session where our digital and customer experience experts will delve deeper into what it really means to be…
Industry Event

CUNA Technology

Connect to people, ideas, opportunities and experiences that will improve your performance and strengthen your professional standing. This conference is beneficial for technology council members and senior level executive technology credit union staff. Connect to people, ideas, opportunities and experiences that will improve your performance and strengthen your professional standing.

Want to Get Started?

Get in touch or download our brochure.