Products

Temenos Infinity – Digital Front Office

Temenos Infinity drives outstanding experiences across customer journeys, from acquisition, servicing and through retention.

Product Overview

Distribution Services

API driven microservices in Temenos Infinity allow separation of distribution from bank manufacturing and channels to drive new business models, increasing agility and speeding time to market for apps built both by banks themselves and by Temenos and its partners.

Customer Acquisition, Onboarding & Origination

Capture more customers with outstanding digital experiences that increase satisfaction and drive revenue. Temenos Infinity gives your bank the agility to create dynamic products, support instant decisions and increase speed to market.

Omnichannel Banking

Thrive in the Open Banking environment and eliminate the silos from the digital banking experience. Cover all channels and banking sectors from a single platform. Design once and cover mobile, web and branch experiences. Extend beyond the branch and digital to conversational banking and portfolio management.

Client Servicing

Temenos Client Servicing products for ticketing, collections and recovery are trusted by hundreds of banks and credit unions across North America. Designed around industry best practices, these products drive internal efficiency while ensuring every interaction is fast, convenient and personalized for your account holders.

Customer Retention & Marketing

Personalize the banking experience to match your customer’s financial future. Engage customers and drive cross-sell. Analytics dynamically identifies opportunities for increased revenue and creates engaging experiences that retain customers.

Robo-Advisor

Add personal wealth management, both automated and advisor led, into the retail banking experience. Robo-advisor and goal-based investing add integrated options to the bank’s omnichannel offer.

Temenos Infinity for All Sectors

Temenos Infinity for Retail Banking

Accelerate digital transformation across customer journeys from acquisition and origination through mobile and omnichannel banking, to long term customer retention and upsell.

Temenos Infinity for Small Business Banking

Shorten time-to-market for the most profitable business banking products. Temenos transforms KYC and AML processes into an omnichannel experience, cutting business onboarding time by up to 75%.

Temenos Infinity for Corporate Banking

Simplify onboarding, entitlements and account servicing for commercial accounts. Create agility for both client and banker, in applications including treasury, cash management, currency, regulatory and business services.

Temenos Infinity Wealth

Temenos Infinity Wealth is a powerful wealth management solution specifically designed to address the challenges wealth managers are facing, helping them to run a sustainable and profitable business.

Measurable Success

9 MONTHS

9 months to go live in 26 countries – HSBC

4 MINUTES

4 minutes loan origination – Prestanomico

$ 19 TRILLION

Over $19 trillion of assets are managed with Temenos software

#1

#1 digital banking and channels for the second year – IBS Intelligence Sales League Table 2019

1000 +

1000+ customers

99% +

99.997% customer retention rate -BlueShore Financial

Why Temenos Infinity?

Why Temenos Infinity - Girl applies for an account on mobile phone.

Single Experience Platform

From customer acquisition through customer retention, across banking sectors and all your back office silos, Temenos Infinity unifies the customer experience.

Why Temenos Infinity - Laptop showing the Infinity product

A Product With Headroom

With open APIs and extensible architecture, Temenos delivers customer experience solutions that let banks expand their products with their vision. Never be locked into a closed-end solution or tied to a single back-office silo again.

Why Temenos Infinity - Women looking at Journey Analytics screen

Analytics for Superior Results

Research shows a dramatic increase in profitability for banks using analytics. Temenos Infinity analytics use customer behavior to improve customer outcomes, drive upsell and improve profitability.

Why Temenos Infinity - Man checking his phone

Time to Market

Bring products and digital initiatives to market in months, not years. Then continuously improve and measure results. Temenos Infinity is the leader in customer experience agility.


Customer Success Stories

ACLEDA – Success Story

ACLEDA started life providing credit to small and medium-sized businesses operated by victims of war in Cambodia. Following a strategic shift, ACLEDA entered the banking market, and implemented Temenos T24…

Al Khaliji Bank – Success Story

Established in 2007, Al Khaliji Bank has enjoyed a meteoric rise to become one of Qatar’s leading financial institutions, but such rapid progress has led to complex, inefficient processes and…

Al Rajhi – Success Story

In early 2018, Al Rajhi Bank began investigating breakthrough technologies like Blockchain, and was poised to introduce fingerprint identification and electronic signatures.

HSBC Achieves 5x Credit Card Originations with Temenos Infinity

See Ruby Walia, Head of Digital Banking, HSBC North America, describe his outstanding success with credit card customer acquisition.

You’re in Good Company

Temenos Platform

Cloud-Native, Cloud-Agnostic

Lower costs with the elastic scalability, security, and control you need to shape your business.

APIs & Extensibility

Innovate faster with access to over 700 open APIs in the largest FinTech ecosystem.

Microservices & Containers

Microservice architectures enable continuous application upgrades and cloud scalability.

Distributed Database

Achieve true horizontal scalability in the database layer and operate on an active-active basis across multi-cloud.

Temenos Continuous Deployment – DevOps

Reduce cost and shorten software release cycles – code in the morning, deploy in the afternoon.

Security & Immutable Logging

Protect your bank from modern digital threats with the highest levels of security.

AI & Machine Learning

Explainable AI enables transparency into automated decisions and provides intelligent banking by growing revenues, cutting costs and enhancing the customer experience.

Analyst Report

Temenos Named Digital Banking Engagement Leader

‘Temenos is a good choice for banks looking for state-of-the-art business capabilities, forward-looking architecture, and a vendor willing to co-design with them.’  Temenos was named a leader among Digital Banking…

Report

2019 State of Digital Banking

Expectations among bank customers for convenience and efficiency of their account opening experiences continues to accelerate, with an assumption that opening a retail or business account, credit card, or retirement account should be as simple as buying a book from Amazon.

White Paper

10 Tips for an Effective Onboarding Experience

Having worked in the banking industry for many years, Temenos has identified a number of best practices. In this white paper you will access Customer acquisition best practices and Proven tactics that will increase completion rates


Latest News


Upcoming Events

Industry Event

Mondato Summit

Mondato Summit Africa was created to offer clarity in the chaotic and constantly changing digital finance and FinTech industry. It is an executive thought leadership event with a content-rich, interactive…
Industry Event

Seamless Southern Africa

Temenos will be a silver sponsor at the Seamless Southern Africa 2020 Conference. Come by and visit our stand.

Want to Get Started?

Get in touch or download our brochure.