Client Servicing
Temenos Infinity Recovery
A dedicated recovery solution designed to further collection results and uphold accurate accounting for North American banks and credit unions. Whether charging-off, collecting on or outsourcing accounts – Temenos Infinity Recovery effectively keeps delinquent accounts from falling into the void.
Product Overview
| Connector | Description | Type | Resource |
|---|---|---|---|
| Accurint | Lexis Nexis – This connector allows users to initiate a real-time skip trace against a particular account and a history of all past skip trace searches are maintained in the system. | Skip Tracing | |
| Allied CPI | Allied Solutions – This connector provides integration to Allied Solution’s Collateral Protection Insurance (CPI), a solution for managing risk and minimizing the administrative hassle associated with tracking insurance on collateralized loans. | Insurance | Datasheet |
| ApplicationXtender | MetaSource – This connector allows documents attached to a loan application to be archived and stored with ApplicationXtender. | Document Management | |
| Banko | Lexis Nexis – This connector supplies an automated process to send and receive comprehensive bankruptcy data to help minimize risk and maximize collection and recovery efforts. | Bankruptcy | |
| Certegy | FIS – This connector enables institutions to import additional credit card account information directly into the system. | Third-Party Credit Cards | |
| Collection Advantage | Experian – This connector is an all-in-one tool offering easy access to credit-based scoring, consumer contact data and analytical services. | Segmentation/Scoring | |
| CPI State National | State National Companies – This connector accesses real-time data from State National’s Insurtrak providing seamless integration to CPI data directly within the system allowing an account holder’s insurance status, claim submissions and insurance submission within a single platform. | Insurance | Datasheet |
| CPS | Fiserv – This connector allows institutions to receive additional credit card account information directly through the system. | Third-Party Credit Cards | |
| Credit Reporting | Luxor Technologies, Inc. – This connector retrieves and stores credit report information from Experian, Equifax and/or TransUnion through a third-party credit reporting service. | Credit Reporting | |
| Credit Union Student Choice | Credit Union Student Choice – This connector allows financial institutions to import student loan data directly into the Collection module, allowing for easy risk management within a single system. | Third-Party Loan Data | |
| CU Recovery | CU Recovery – The CU Recovery Connector is a fully integrated and streamlined connector that has been a trusted collection partner since 2009; one of the original Collection modules outsource partners. Feel confident, knowing your institution’s accounts are being handled by professionals specifically trained to collect on past due accounts. | Outsourced Collections | Datasheet |
| Equifax | Equifax – This connector gives institutions access to Equifax credit bureau reports directly through the system. | Credit Reporting | |
| Evans, Simpson & Associates | Evans, Simpson and Associates, Inc. – This connector provides Temenos customers with real-time access to Evans, Simpson and Associates’ (ESA) suite of insurance products. | Insurance | Datasheet |
| Experian | Experian – This connector gives institutions access to Experian credit bureau reports directly through the system. | Credit Reporting | Datasheet |
| FDR | First Data – This connector provides institutions with the ability to receive additional credit card account information directly through the system. | Third-Party Credit Cards | |
| FICS | FICS – This connector offers financial institutions access to additional mortgage information not offered directly from their core processor. | Mortgages | Datasheet |
| Genesys | Genesys – This connector provides direct integration to Genesys’ on-demand automated voice messaging solution. | Dialer | Datasheet |
| NCCI | NCCI – This connector provides the ability to submit requests including real-time field calls and property inspections to NCCI in the system. | Borrower Outreach | Datasheet |
| PSCU | PSCU – This connector enables institutions to access additional credit card information for accounts. Users can choose from PSCU’s standard option or their Data eXchange, which offers real-time information. | Third-Party Credit Cards | Datasheet |
| Securian | Securian Financial – This connector provides a real-time interface that allows users to access Securian’s claim system that gives you the ability to submit, track policy claims, and upload documents for credit protection directly within Temenos Infinity. | Insurance | Datasheet |
| SWBC Insurance | SWBC – This connector enables institutions to access policy details, create new claims, and track claims for SWBC’s Collateral Protection Insurance (CPI). | Insurance | Datasheet |
| SWBC Loss Mitigation | SWBC – This connector delivers a unique suite of insurance and collection services, including service requests for asset recovery, repossession, remarketing, and legal, as well as submission and tracking of collateral protection claims. | Loss Mitigation | Datasheet |
| SWBC Payments | SWBC – This connector provides direct integration to SWBC’s Electronic Cash Management Tool (ECM) for highly secure and efficient electronic ACH and Credit Card transactions. | Payment Processing | Datasheet |
| TMG | The Members Group – This connector allows institutions to receive additional credit card account information directly through the system. | Third-Party Credit Cards | |
| TransUnion | TransUnion – This connector provides users with a secure transfer method for retrieving credit bureau reports through the account servicing solution. | Credit Reporting | |
| Vantiv/Worldpay | Vantiv – This connector enables institutions to receive additional credit card account information directly through the system. | Third-Party Credit Cards | |
| XDI | Xpress Data Inc – This connector allows letters to be exported directly to Xpress Data to be produced and delivered. | Letters | Datasheet |
| Finastra | FIS | Fiserv | Jack Henry |
|---|---|---|---|
| Ultradata | IBS Miser | Advantage CBS DataSafe DNA Premier Spectrum XP2 | Symitar Epysis |
Related Insights
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Latest News
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Upcoming Events
Temenos TCF Online 2021
TCF Online will bring the key announcements, customer insights and the latest software demonstrations from Temenos direct to your screen in this 2-day interactive, online-only and free to attend virtual event.