Client Servicing
Temenos Infinity Recovery
A dedicated recovery solution designed to further collection results and uphold accurate accounting for North American banks and credit unions. Whether charging-off, collecting on or outsourcing accounts – Temenos Infinity Recovery effectively keeps delinquent accounts from falling into the void.
Product Overview
| Connector | Description | Type | Resource |
|---|---|---|---|
| Accurint | Lexis Nexis – This connector allows users to initiate a real-time skip trace against a particular account and a history of all past skip trace searches are maintained in the system. | Skip Tracing | |
| Allied CPI | Allied Solutions – This connector provides integration to Allied Solution’s Collateral Protection Insurance (CPI), a solution for managing risk and minimizing the administrative hassle associated with tracking insurance on collateralized loans. | Insurance | Datasheet |
| ApplicationXtender | MetaSource – This connector allows documents attached to a loan application to be archived and stored with ApplicationXtender. | Document Managemen | |
| Banko | Lexis Nexis – This connector supplies an automated process to send and receive comprehensive bankruptcy data to help minimize risk and maximize collection and recovery efforts. | Bankruptcy | |
| Certegy | FIS – This connector enables institutions to import additional credit card account information directly into the system. | Third-Party Credit Cards | |
| CO-OP | Co-Op Financial Services – This connector allows institutions to receive additional credit card account information directly through the system. | Third-Party Credit Cards | |
| Collection Advantage | Experian – This connector is an all-in-one tool offering easy access to credit-based scoring, consumer contact data and analytical services. | Segmentation/Scoring | |
| CPI State National | State National Companies – This connector accesses real-time data from State National’s Insurtrak providing seamless integration to CPI data directly within the system allowing an account holder’s insurance status, claim submissions and insurance submission within a single platform. | Insurance | Datasheet |
| CPS | Fiserv – This connector allows institutions to receive additional credit card account information directly through the system. | Third-Party Credit Cards | |
| Credit Reporting | Luxor Technologies, Inc. – This connector retrieves and stores credit report information from Experian, Equifax and/or TransUnion through a third-party credit reporting service. | Credit Reporting | |
| Credit Union Student Choice | Credit Union Student Choice – This connector allows financial institutions to import student loan data directly into the Collection module, allowing for easy risk management within a single system. | Third-Party Loan Data | |
| CU Recovery | CU Recovery – The CU Recovery Connector is a fully integrated and streamlined connector that has been a trusted collection partner since 2009; one of the original Collection modules outsource partners. Feel confident, knowing your institution’s accounts are being handled by professionals specifically trained to collect on past due accounts. | Outsourced Collections | Datasheet |
| Equifax | Equifax – This connector gives institutions access to Equifax credit bureau reports directly through the system. | Credit Reporting | |
| Evans, Simpson & Associates | Evans, Simpson and Associates, Inc. – This connector provides Temenos customers with real-time access to Evans, Simpson and Associates’ (ESA) suite of insurance products. | Insurance | Datasheet |
| Experian | Experian – This connector gives institutions access to Experian credit bureau reports directly through the system. | Credit Reporting | Datasheet |
| FICS | FICS – This connector offers financial institutions access to additional mortgage information not offered directly from their core processor. | Mortgages | Datasheet |
| NCCI | NCCI – This connector provides the ability to submit requests including real-time field calls and property inspections to NCCI in the system. | Borrower Outreach | Datasheet |
| PSCU | PSCU – This connector enables institutions to access additional credit card information for accounts. Users can choose from PSCU’s standard option or their Data eXchange, which offers real-time information. | Third-Party Credit Cards | Datasheet |
| Securian | Securian Financial – This connector provides a real-time interface that allows users to access Securian’s claim system that gives you the ability to submit, track policy claims, and upload documents for credit protection directly within Temenos Infinity. | Insurance | Datasheet |
| SWBC Insurance | SWBC – This connector enables institutions to access policy details, create new claims, and track claims for SWBC’s Collateral Protection Insurance (CPI). | Insurance | Datasheet |
| SWBC Loss Mitigation | SWBC – This connector delivers a unique suite of insurance and collection services, including service requests for asset recovery, repossession, remarketing, and legal, as well as submission and tracking of collateral protection claims. | Loss Mitigation | Datasheet |
| SWBC Payments | SWBC – This connector provides direct integration to SWBC’s Electronic Cash Management Tool (ECM) for highly secure and efficient electronic ACH and Credit Card transactions. | Payment Processing | Datasheet |
| TransUnion | TransUnion – This connector provides users with a secure transfer method for retrieving credit bureau reports through the account servicing solution. | Credit Reporting | |
| Vantiv/Worldpay | Vantiv – This connector enables institutions to receive additional credit card account information directly through the system. | Third-Party Credit Cards | |
| XDI | Xpress Data Inc – This connector allows letters to be exported directly to Xpress Data to be produced and delivered. | Letters | Datasheet |
| Finastra | FIS | Fiserv | Jack Henry |
|---|---|---|---|
| Ultradata | IBS Miser | Advantage CBS DataSafe DNA Premier Spectrum XP2 | Symitar Epysis |
Related Insights
White Paper and Report
Forrester Deals Survey 2021
The Forrester survey recognizes Temenos as the only Global Power Seller with a 20% increase in new named deals. This is the 15th time that Temenos has achieved Global Power Seller status.
Webinar
Scaling Digital Banking Channels for Growth – Securely
Join Peter DeMars, CFE UMB Bank, Adam Miller, Temenos and Matt Johnson, TransUnion as they discuss growing consumer expectations for seamless and safe transactions through digital channels amid the recent COVID-19 pandemic and how financial institutions are rising to the challenge.
White Paper and Report
Temenos recognized as the only Global Power Seller in the 2020 Deal Survey, with more than double the new named deals of the next banking platform
The Global Platform Banking Deals Survey 2020 from Forrester is available to view now. The Forrester survey recognizes Temenos as the only Global Power Seller with a 30% increase in new named deals.
Latest News
Press Releases
Wescom Credit Union Launches Credit Cards for Local University with Temenos
Southern California Credit Union brings sleek, fast digital banking services to the Westwood collegiate community leveraging Temenos’ API-first digital banking platform
Blog
The Magic of Making Digital Banking More Human
Partners Federal Credit Union serves 180,000+ of The Walt Disney Company’s employees & cast members. Diverse demographics and distances drive the demand for digital banking services even higher – so how does the credit union adapt?
Blog
Hear from Temenos Changemaker Jim Block
Baxter Credit Union, Executive Vice President & Chief Operating Officer, Jim Block, joins Temenos to discuss the “why” behind positive change in his organization.