Temenos for Credit Unions

Create an exceptional member experience and enhance operational efficiencies with our solution. Temenos for Credit Unions is a cloud-friendly solution for member onboarding, consumer and small business lending, and collections from a single platform.

Your members come first every time with Temenos for Credit Unions

Temenos has served credit unions for over 20 years, so your mission of putting your members and communities first is our top priority. Temenos for Credit Unions is an end-to-end solution for creating, maintaining, and continuously improving the banking experience for both members and employees. With modules for onboarding, loan origination, and collections our solutions empower credit unions to deliver innovative products and services to attract, engage and retain members while staying compliant.

Temenos for Credit Union Benefits

Fast Go-To Market  

Accelerate delivery by focusing on configuring the most high-impact aspects of the software to create the greatest value and competitive advantage.  

Agility & Responsiveness  

Our open-API architecture enables the rapid and continuous integration of capabilities and services from the wider ecosystem  .

Frictionless digital journeys  

Drive member loyalty and engagement by delivering personalized product offers and true omnichannel banking experiences.

Automated, rule-based processes  

Optimize decisioning and focus on relational activities while maximizing operational efficiency, revenue growth and risk management. 

Extensibility with Best of Breed Integrations

Safely explore and deploy new banking services and capabilities with our low-code tooling and catalog of APIs. With best-of-breed providers, we connect key services with innovative software creating the optimal work environment.

Cloud-friendly solution

Gain the benefits of event-driven open-APIs, elastic scaling, continuous operations, cloud security, and active-active resilience – whether you choose to deploy via Temenos SaaS, to your own cloud provider, or on-premises. 

Measurable success 


increase in consumer loan portfolio – FORUM Credit Union


increase in the efficiency of workflows – Wescom Credit Union


retention rate with the new mobile app – Partners Federal Credit Union

Your Members Come First, Every Time

In this digital era, members expect a frictionless and tailored experience from everyone, including their credit union. In order to improve member loyalty and deliver an exceptional experience, credit unions must modernize their legacy technology stack and make their financial journey with you as seamless as possible. Our solution enables our clients to innovate at speed and deliver first-class digital member experiences that are frictionless and hyper-personalized across all channels.

Solutions to transform the member lifecycle across all lines of business

Loan Origination

Take your lending to the next level with our innovative application for both direct and indirect lending that has raised the bar in automated solutions. With its powerful decisioning, highly customizable applications, dynamic features, and extensive third-party integrations, our solution will transform your lending process.


Our industry leading full featured collection management system is the right fit for any financial institution interested in reducing delinquency, improving efficiency of collection efforts, and streamlining specialty processes. 

In the financial sector, you have to be as nimble as possible. Our Temenos solutions including Data & Analytics support our agile approach and commitment to delivering an exceptional client experience that sets us apart.” 

Fred Cook 
Chief Information Officer, BlueShore Financial 

As a predominantly branchless credit union, it is important that we provide a fast, safe and simple path from application to funding. The powerful decision engine and overall configurability of the Temenos solution has empowered our business unit to define and refine this process, creating a great loan application experience for our members.”

Andrew Coy 
AVP of lending, PSECU 

The credit union—the largest in Canada by membership—deployed Temenos to gaining the ability to perform in-depth analysis of customer data that would shape its growth. Armed with deep insights into member preferences, Coast Capital is rolling out more personalised services, ensuring greater customer satisfaction today and in the future.”

Jeff Wong 
Chief Business Transformation Officer,  
Coast Capital Savings 

Uptake of our digital channel has increased by over 150% since we started using Temenos technology, and our mobile app downloads are up 45%. When quantified on our balance sheet, our digital branch is now 67% larger than our biggest physical branch. Overall, we’re growing faster than the average rate in our market, putting us in a strong competitive position.”

Colin Anderson 
President and CEO, ORNL FCU 

“For the most part, our members want to apply for loans online, without having to take time out of their schedule to visit a branch. With Temenos Infinity, our consumer lending group can satisfy their requirements, enabling members to complete the process anytime, anyplace.”

Troy VanRiper, Vice President, Special Assets Management at First Tech
Customer Retention - Happy customer with tablet

We always aim to embrace leading-edge technologies, and the Temenos solution fit with our vision perfectly. Temenos is at the forefront of innovation, and they are rolling out new functionality all the time. We were especially impressed with Temenos’ API integration capabilities, which would allow our internal teams to pull data from the system easily if needed. They will also help us meet the open banking requirements that will soon reach the U.S.

Jeff Smrcka, Vice President, Consumer Lending at Wescom Credit Union