Banking services are increasingly embedded in people’s everyday lives. This has opened the door for new and disruptive business models to gain popularity.
Corporate loan origination on Temenos digital banking platform will enable the bank to elevate the digital customer experience and drive growth with corporate clients.
As the pandemic spread and banks struggled with their data center setups, another threat emerged on their horizons – post offices! Competition is coming from over-the-top (OTT) players. Facebook and…
People often say they do not like change. Why open yourself to the unknown? Conversely, when we are online we crave adventure, excitement and the mysterious! We have embraced social…
By Mick Fennell, Business Line Director for Payments at Temenos and Mehmet Eryilmaz, Vice President Real-Time Payments & New Payment Platforms at Mastercard, presented at MoneyLIVE Summit 2022 focusing on how Request to Pay has the potential to transform billing processes and improve the customer experience. This is a short blog taken from their session.
As consumers, become savvier with advancing technology and choices, they expect financial offerings tailored to their needs and interests, that can help them achieve their financial goals. So, Banks today need to step up, and use insightful data to fine-tune their offerings including pricing strategies to deliver on their customer expectations, or be left behind.
Request to Pay (R2P) is a new, flexible method for settling bills between people, organizations, and businesses. For years the old-fashioned paper and e-mail invoices have been the favoured way to list services done and request payment. Still, change often comes unexpectedly, and R2P is about to burst upon us in a Tsunami of change. Read on to find out more.
A new report by the Economist Intelligence Unit published today by Temenos (SIX:TEMN), the banking software company, reveals that four in five bankers (81%) believe that financial institutions will seek to differentiate themselves on customer experience rather than on their products and services in the next four years. The report underscores the importance of customer experience, as changes to customer banking behavior triggered by the pandemic create long-term structural changes.
With digital engagement becoming a focus of both financial institutions and consumers alike, what is the future of bank branches? Will mass closures occur to reduce operating costs or will the functionality of branch offices be rethought to humanize digital delivery? A new study provides some clarity.
A new Temenos survey of global banking executives has found that 65% believe branch-based banking will be “dead” within five years, up from 35% in 2018, with the sharpest increase in Europe and North America.
Nearly half, 45%, of 300 global banking executives surveyed by the Economist Intelligence Unit (EIU) are set on transforming their business models to become digital ecosystems. Tom Groenfeldt, journalist and regular contributor to Forbes, discusses the key findings from a recent expert panel on the future opportunities of Open banking.