Hanoi Cityscape

Temenos Regional Forum 2023: ASEAN

JW Marriott Hanoi, Vietnam | 23-24 August

Held at the JW Marriot, Hanoi, the Temenos Regional Forum 2023: ASEAN brings together 300+ of APAC’s banking professionals to discuss the future of banking for Asia Pacific. We look at the emerging trends in the market, what Asia Pacific banks need to stay resilient in the face of the global economic headwinds, and how Everyone’s Banking Platform continues to innovate to empower Asia Pacific banks to outperform in the uncharted waters ahead.

On the back of a highly successful TCF 2023, we are bringing the best bits to ASEAN and South Asia.

TRF ASEAN 2023 Recap

Temenos Awards Celebrate ASEAN’s Leading Banks

The Customer Awards at the Temenos Regional Forum 2023: ASEAN recognize the leaders, innovators and visionaries in Southeast Asian banking.


8:00 – 9:00 am

9:00 – 9:10 am

Opening Address
Jean-Paul Mergeai, President, International Sales, Temenos

9:10 – 9:30 am

In the age of the Cloud, the transformative power of an open platform – on-premise, in the Cloud, or as SaaS, presents a paradigm shift that provides endless opportunities for modern ASEAN banks. Uncover how the potential of the Cloud, and how it enables future-ready banks to engage, grow, and ultimately scale for massive demand.

Ramki Ramakrishnan, Managing Director, APAC, Temenos

9:30 – 9:50am

The industry keynote panel will delve into the intricate interplay between global, regional, and national market forces, and their profound impact on banking innovation in Vietnam, for example around the effects of the rapid growth in the digitalisation of economies and economic integration, open banking and ecosystem collaboration as well as inclusive, sustainable and transition finance.

Explore the challenges and opportunities in a high-interest rate environment, marked by fierce competition for low-cost deposit funding and heightened liquidity risk from asset-liability mismatches, and uncover the key growth opportunities for ASEAN banks eyeing regional expansion and Vietnamese banks aiming to fortify their market presence. Gain insights into how key decision makers and leading institutions are ensuring their future readiness amid a rapidly transforming financial ecosystem.

Fireside Chat
Foo Boon Ping, President, TAB Global
Dr Vu Dinh Anh, Vice Director, Institute for Market and Price, Ministry of Finance

9:50 – 10:15am

  • The Cloud Banking imperative and how it impacts the financial services industry in ASEAN.
  • Technology and next-generation empowerment. How Cloud Banking provides the keys to unlocking next-generation Customer Experiences.
  • Key tools and engagement strategies from Cloud Banking that empowers employees to build stronger customer relationships, drive productivity, satisfaction and overall bank profitability.

Eric Yeo, Country General Director, AWS Vietnam

Trinh Vinh Hien, Deputy CIO cum CDO, PVcomBank
Tran Nhat Minh, Board Member, Deputy Chief Executive Officer cum Head of Digital Banking, VIB

10:30 – 10:50am

10:50 – 11:10am

  • What embedded finance is, and how it is reshaping banking as we know it.
  • Illustrating how banks can leverage key digital opportunities such as Banking as a Service (BaaS) to derive value from ecosystem players.
  • Showcasing how Temenos can help you to navigate choppy waters and guide your bank to fulfil its potential of becoming more efficient, more open and more accessible for current and future generations of banking customers.

Timothy Xie, Customer Value Director, Temenos

Ermes Dajko, Senior Cloud Solutions Architect, Temenos

11:15 – 11:35am

  • Banking landscape in ASEAN, impact of global, regional, and national market forces on banking for APAC, ASEAN.
  • Key banking trends in ASEAN: Banking-as-a-Service, Embedded Finance, Hyper-Personalized Banking, and its related new business models.
  • Critical success factors, best-in-class practices, and key opportunities innovation for successful banking in ASEAN.

Fireside Chat
Nick Edwards, Deputy Regional Director, APAC, and General Manager, ASEAN, Temenos
Cyrus Daruwala, Managing Director, IDC Financial Insights

11:35 – 12:00pm

As the financial services industry accelerates beyond the digital age into the age of the Cloud, what are some of the key opportunities that Temenos is riding on to enable ASEAN Banks to build the banks of tomorrow? Uncover how the Temenos prepare ASEAN Banks to build for their future.

Sriraman Ganesan, EVP Product Engineering, Temenos

12:00 – 12:15pm

  • Three imperatives of Financial Services: Do more with less, innovate faster and innovate safely and smartly
  • Cloud technology has given rise to digital platforms enabling Financial Services (FS) to innovate on their own terms
  • How Open Hybrid Cloud enables Financial Services to increase their digital and operational resiliency
  • Emerging regulatory requirements like DORA and its impact on Financial Services

Albert Chai, General Manager, RoSEA, Red Hat

12:15 – 12:30pm

  • Discuss the path to sustainable growth
  • The importance of ESG and the solution technologies out there to help achieve sustainability goals.

Kalliopi Chioti, Chief Marketing & Environmental, Social and Governance Officer, Temenos

VIDEO by Ermes Dajko, Senior Cloud Solutions Architect

12:30 – 2:00pm

2:00 – 2:10pm

  • Next-gen banking platform from an analyst view covering all the banking aspects
  • Key CXO considerations on transformation and ways to address them
  • Temenos solution that delivers the levers for the transformation

Frankie Wai, Business Solutions Director, Temenos

2:10 – 2:35pm

Laks Madapusi Santhanagopalan, Managing Architect, Temenos

Venougobal Ramalingame, Client Engagement Manager/Solution Architect, Temenos
Nguyen Ngoc Thach, Accounting & Business Director, SacomBank
Muraleetharan, Chief Business Officer, LTIMindtree Banking Transformation Practice

2:35 – 3:00pm

Navigating within an ever-more technology-centric environment entails added vulnerabilities, necessitating a resilient and well-established foundation of security, resilience, and data oversight. Participate in this discussion to gain insights into how ASEAN Banks have effectively met the escalating benchmarks in the banking sector, utilizing SaaS Cloud Services to achieve success.

Zannettos Zannettou, SaaS Principal Consultant, Temenos

Le Nhan Tam, CTO, Microsoft Vietnam
Simon Hansman, Head of Group Information & Technology Division, Baiduri Bank
Enrico R Hernandez, Senior Vice President IT, BDO
Gopinath Chandran, Global Practice Head, Tech Mahindra

3:00 – 3:30pm

  • Levers for running and executing a digital first program
  • Managing various stakeholders and cultural mindset conflict (Run the Bank Vs Build the Bank)
  • Key factors of consideration when selecting the right digital solution partner
  • Expected challenges and dependencies in executing digital projects

Swapnil Deshmukh, Infinity Digital Banking Regional Director, Temenos

Rafiza Ghazali, Digital Banking Director, KAF DigiBank
Tu Duong, Deputy Director & Head, Digital Banking Division & Retail Banking Division, SHB
Nguyen Chien Thang, Director of Digital Banking, BiDV

3:30 – 4:00pm

4:00 – 4:20pm

Research indicates that financial literacy is notably deficient, particularly among the younger generation. To address this gap, banks have the opportunity to play a crucial role in enhancing the financial acumen of the youth regarding their spending habits. Leveraging the advancements in technology and artificial intelligence, banks can facilitate the cultivation of sound financial practices by guiding individuals through incremental and manageable steps. This approach aims to establish positive money management routines gradually over time.

Rohini Goyal, Regional Head of Digital Solutions, Temenos

4:20 – 4:40pm

  • Serving the complex needs of Small and Medium Enterprises
  • How Temenos helps to deliver value across the lifecycle of Business

Rishi Sarin, Business Solutions Manager, Temenos

4:40 – 5:00pm

Corporate Banking needs in today’s world are much more evolved. As a result, Banks need to maintain & rely on single source of truth and at the same time equip their teams to work more collaboratively and effectively. Let’s explore what Temenos can you help with in this session.

Ashutosh Nautiyal, Business Solutions, Temenos

Ermes Dajko, Senior Cloud Solutions Architect, Temenos

5:00 – 5:05pm

Nick Edwards, Deputy Regional Director, APAC, and General Manager, ASEAN, Temenos

5:05 – 6:30pm

6:30 – 10:00pm

Nick Edwards, Deputy Regional Director, APAC, and General Manager, ASEAN, Temenos
Luu Xuan Dao, Country Director Vietnam, Temenos

*The agenda above is indicative and subject to amendments. Please check back here for the latest updates.

8:30 – 9:30am

9:30 – 9:40am

Ramki Ramakrishnan, Managing Director, APAC, Temenos

9:40 – 10:00

Join us on a captivating journey through the vibrant and rapidly evolving landscape of Asian banking technology. From digital assets to AI, we’ll explore five trends that will transform the industry and shape the future of financial services in Asia.

Zennon Kapron, Kapronasia

10:00 – 10:15am

In this era of evolving customer demands, banks must expedite the transformation process to stay ahead of the competition and become the preferred banker

  • Analyst view of Lifestyle banking and catering to the customers’ requirements of an addictive experience by creating a customer-centric environment
  • A sneak peek into the 5 pillars that will lay the foundation for enabling the modern banks of today to cater to the modern banking

Frankie Wai, Business Solutions Director, Temenos

10:15 – 10:30am

Exploring the critical role that essential key technologies play in enabling a bank to run its operations can result in a diverse range of benefits. These advantages encompass improved efficiency and an enhanced customer experience. Moreover, these crucial technologies constitute a fundamental cornerstone within Temenos’ extensive array of solutions, which encompass Retail, SME, Corporate, and Wealth sectors.

Zannettos Zannettou, SaaS Principal Consultant, Temenos

10:30 – 11:05am

Banks are actively facilitating and captivating customers through a comprehensive range of banking applications, spanning from the initial onboarding process to ongoing servicing. These sophisticated applications offer a seamless and user-friendly platform for customers to interact with their financial institution at every stage of their banking journey.
These applications streamline the account creation process, making it efficient and hassle-free. By harnessing the power of technology, banks empower users to conduct transactions, monitor their accounts, transfer funds, and even seek financial advice, all within the comfort of their digital devices. This not only enhances customer satisfaction but also promotes financial awareness and control, as users can stay informed about their financial status in real-time. Through user-friendly interfaces and personalized features, these banking applications are transforming the way customers interact with their financial institutions, fostering a more dynamic and efficient banking experience.

Rohini Goyal, Regional Head of Digital Solutions, Temenos

Success Story:

Bimal Gandhi CEO, Uniken

Vasudevan Subramanian, Senior Director, APAC, Aspire Systems

11:05 – 11:25am


11:25 – 11:45am

Payments landscape has evolved over the years from cash based society to 24*7 instant payments. Discover how Temenos enables banks to provide seamless & frictionless payments experience without compromising on the Financial Crime prevention & how XAI data models assist in auto-decisioning.

Rishi Sarin, Business Solutions Manager, Temenos

11:45 – 12:15pm

Eric Mellor, Wealth Management Specialist, APAC & MEA, Temenos

Jon May, CEO, OneAston

12:15 – 12:35pm

Discover how Temenos is empowering Modern Banking with Data and XAI: Data and AI powered user journeys through the lenses of customer and bank. Find out how with the right AI tools, data can be the new asset for the ASEAN Banks of tomorrow.

CK Loy, Principal Consultant, Temenos

12:35 – 12:40pm

Distil the key takeaways from the modern banks of today and look at some interesting facts in the near future

Frankie Wai, Business Solutions Director, Temenos

12:40 – 12:45pm

Nick Edwards, Deputy Regional Director APAC and General Manager, ASEAN, Temenos

12:45 – 2:00pm

*The agenda above is indicative and subject to amendments. Please check back here for the latest updates.

Registrations are closed

TCF 2023 Highlights