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Customer First, Security Platform

Uniken’s REL-ID is a modern security platform that empowers you to drive transformative engagement with your customers while taking fraud to zero. By delivering powerful security and combining it with a transparent client experience (CX), REL-ID lets you securely unlock new transaction types across any channel (mobile and web, and also email, voice, text, and chat), giving you much stronger engagement and higher share-of-wallet. To date the platform has secured over $2.2 trillion in transactions and 1.7 billion interactions, with ZERO identities, dollars or data lost.

Overview

Take Fraud to Zero

The REL-ID security platform shuts down every major vector of breach and fraud while maintaining a phenomenal user experience. We do it by tightly integrating strong authentication with channel security, tying it to the identity and verifying the trustworthiness of the apps and devices being used.

Increase Share of Wallet

Your customers can now perform sensitive transactions anytime, anywhere while maintaining full regulatory compliance. Allow them to make payments, transfers, and even open new accounts when and where they want. Giving them a great banking experience and creating new revenue and engagement opportunities for your bank.

True Omnichannel Engagement

Provide customers a consistent and phenomenal experience across all channels – online, mobile, call center, email, chat, kiosk, and in-person.

Save Millions in the Call Center

Provide customers a consistent and phenomenal experience across all channels – online, mobile, call center, email, chat, kiosk, and in-person.

Accelerate Your Digital Transformation Initiatives

REL-ID completely secures your mobile application, making it the cornerstone of your customers’ baking experience and enables new transaction opportunities across all your channels: web, mobile, call center, and even text or chat.

Drive Trust and Improve Engagement

Contextual and information rich transactional notifications drives deep trust with your customers because they know their transactions and data are secure. On average, our customers see a boost in customer engagement from 100%-300%

Features

Our platform shuts down every major vector of breach and fraud while maintaining a phenomenal user experience. We do it by tightly integrating strong authentication with channel security, tying it to the identity and verifying the trustworthiness of the apps and devices being used. Creating a single solution that is easy to manage, cost effective and easy to deploy.

Secure the Users

  • Leverage an identity that is 1:1 built on a cryptographic assurance model combined with the biometric credentials of your choice.
  • Ensure the identity is only usable after verifying the user is on a secured device and untampered app.

Secure the App

  • Embedded SDK adds several protections to your app through a simple interface without the need for a 3rd party service or different app.
  • Ability to add your choice of biometrics and multifactor authentication.
  • Secures local data with cryptographic keys that aren’t stored on the device and only appears after a full REL-ID connect process, which protects data against malware and tampering.

Secure the Device

  • Adds device hygiene controls: rootkit, jailbreak and malware detection to your app.
  • Device fingerprinting and behavior tracking verifies device trustworthiness.

Secure the Channel

  • Creates individual, man-in-the-middle proof secure tunnels that ensures all data is encrypted in transit, right from within the app process space all the way to within your DMZ, and even closer to your service if required.
  • Eliminates users from connecting over insecure or malicious wifi networks
  • Eliminates the threat of CDN vulnerabilities, incorrectly pinned certificates and compromised certificate authorities.

Secure the Services

  • Secures all your online API services by making them go dark to the open internet, accessible only to whitelisted endpoints without the need to run a massive key distribution and management (PKI) infrastructure.
  • Enables transition from a blacklist (detective) model to a whitelist (proactive) model.

With Uniken, your customers can now perform sensitive transactions anytime, anywhere while maintaining full regulatory compliance. Allow them to make payments, transfers, and even open new accounts when and where they want,on the device and channel of their choice. Giving them a great banking experience and creating new revenue and engagement opportunities for your bank.

  • Notification visible only after strong multifactor notification.
  • Show complete details encrypted using secure channel to provide client full transaction context.
  • Transaction details and client response digitally signed for full non-repudiation of verification.

Mutual, simultaneous, and continuous multi-factor authentication. All right within your own native app with the authenticator of your choice.

  • Notification received only after strong multifcator authentication
  • All details sent encrypted over man in the middle proof secure channel
  • Client understands that only the bank could have sent the notifications. Show details like the call center agent’s name to reinforce authenticity of connection.
  • Frictionless mechanism to get client consent for granting access to client data

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