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Junk or Justified? A Focus on Fees
The Consumer Financial Protection Bureau recently issued a series of press releases requesting feedback from the industry on the issue of "junk fees" consumers are charged by financial institutions.
Don’t Stop – Monitoring for BSA/AML
Bank Secrecy Act / Anti Money Laundering monitoring is key to a financial institution’s safety and soundness, risk mitigation, and more. Elizabeth Greene, CRCM, NCCO discusses updates to the FFIEC’s BSA / AML Examination Manual monitoring guidance.
Change the Complaints Management Paradigm in Banking
Changing the complaints management paradigm in banking.
RESPA Section 8: Gifts and Promotional Activity
Join Senior Compliance Advisor Matt Goble as he discusses when holiday gifts and promotions could violate RESPA Section 8.
Filters Won’t Fix Your Foundation – Two Technology Truths for De-risking Core Modernization
Temenos Senior Vice President, Sue Laws, speaks to four ways that financial institutions are approaching de-risking core modernization and product innovation.
How Humanizing Digital Banking Moves Us From Products to People
Temenos VP Product, Kris Frantzen, shares how can technology can enable community banks and credit unions to deliver a human experience in the digital realm.
Monitoring for Virtual Currency
Considerations for monitoring for virtual currency include identifying unregistered or illicitly operating P2P exchangers, unregistered foreign-located MSBs, unregistered or illicitly operated CVC kiosks, and additional red flags associated with suspicious activity involving virtual currency.
Human By Design – Building Better Banking Experiences
Senior designers from the Temenos Design Center of Excellence share the seven Design Principles they follow to ensure every digital banking experience is a human experience.
Building the Future of Digital Banking, Now
Join Senior Compliance Advisor, Elizabeth Greene as she discusses the required steps involved when implementing an online banking program for your institution.
Legacy Infrastructure Challenges in Banking
Despite recognizing that customers want and expect convenient, relevant, seamless, frictionless, personalized, and instant experiences, some institutions remain reluctant to move on from the legacy infrastructures that prevent them.