News & Blogs

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Blog

Supervisory Issues in Debt Collection, Part 2

In recent examinations of debt collectors, the CFPB has identified several violations of the FDCPA and Regulation F. Jon Tavares continues his discussion on these violations and encourages that any entity collecting debts, whether they are collecting debts owed to them or are a third-party debt collector, to take note of the CFPB’s Report.
Blog

Compliance considerations with employee incentives

Is your financial institution contemplating new and innovative marketing plans to further product sales within your organization? Join Senior Compliance Advisor Lisa M. Lugtigheid as she discusses regulatory implications that could arise when developing incentive payments to employees to encourage cross-selling to existing customers.
Blog

For Love or Money? Identifying and Reporting Romance Scams

As dating apps and social media use continues to increase, the trend of romance scams may continue to increase as well. Join Senior Compliance Advisor, Rachelle Dekker, CRCM, as she discusses how financial institutions can keep their customers and members informed and alert to these types of  financial scams.
Blog

Junk or Justified? A Focus on Fees

The Consumer Financial Protection Bureau recently issued a series of press releases requesting feedback from the industry on the issue of "junk fees" consumers are charged by financial institutions.