Digital Banking Made Human: Bridging the Emotional Divide
Discover 4 ingredients to turn digital banking experiences into emotional connections with every customer.
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How Temenos challenges the banking industry’s conventions
Banking services are increasingly embedded in people’s everyday lives. This has opened the door for new and disruptive business models to gain popularity.
Making Digital Banking Human in the Post-Pandemic World
To successfully engineer digital experiences that enable positive emotional bonds, banks will need to adopt a mindset that focuses on emotional engagement and customer intimacy as much as functional superiority.
Will COVID-19 reshape digital banking?
The COVID-19 outbreak has brought about drastic changes in our lives, and by every measure we are going through a great crisis. It is natural to assume that the pandemic will be a turning point in modern history, and many experts argue that the world we are entering will be fundamentally different from the one we knew before.
Top 7 Best Practices: Ways to Improve Banking Customer Acquisition
Knowing and understanding these Top 7 Best Practices will enable your financial institution to design successful digital applications, and increase digital sales.
The Real Revenue Reason that Digital Customer Acquisition is so Important to Banks
Signing up new retail deposit customers has long been a priority for most banks, and now driving efficient digital customer acquisition leads the list of initiatives devoted to it.
Huge transformation in banking customer experience as banks attempt to differentiate themselves from their banking competitors
We have seen a huge transformation in banking customer experience as banks attempt to differentiate themselves from their banking competitors.
Learn the customer experience design trends that leading banks around the world are implementing
Learn the customer experience design trends that leading banks around the world are implementing in order to improve customer onboarding!
2018 Top Banking Trends Guide: Mid-Year Update
Some of the trends we uncovered were from our 2018 State of Digital Banking Report, which found significant improvements in digital and mobile capabilities among banks that we surveyed. Read on to find our list of great resources as well as the surprising trends that we’ve uncovered.
Top 3 Trends: Bank Digital Transformation
Forrester’s survey results echo what we saw in our 2018 State of Digital Sales in Banking Report—namely, that banks fully recognize that digital transformation is necessary for their future success, but banks are still in various stages of building and executing on their plans.