With digital engagement becoming a focus of both financial institutions and consumers alike, what is the future of bank branches? Will mass closures occur to reduce operating costs or will the functionality of branch offices be rethought to humanize digital delivery? A new study provides some clarity.
News & Blogs
Latest news from Temenos
A new Temenos survey of global banking executives has found that 65% believe branch-based banking will be “dead” within five years, up from 35% in 2018, with the sharpest increase in Europe and North America.
Temenos Transforms Banking With the Temenos Banking Cloud to Accelerate SaaS and AI Adoption With Instant Access to Sandbox, Banking Services, and Marketplace
The Temenos Banking Cloud brings the unmatched breadth of Temenos front-to-back Banking Services, an innovation Sandbox, and the most complete fintech Marketplace, powered by an Explainable AI-enabled engine all through an easy-to-access, self-service portal
Like many new technologies before it, AI is still at the stage where it has to prove itself to be useful to bank customers. There is still healthy scepticism in the minds of customers around the use of AI by banks, and it will take time for that to be broken down.
Today, a nexus of disruptive technologies is becoming omnipresent in banking. In a survey we commissioned with the Economist Intelligence Unit (EIU) with 305 global banking executives relating to the digitization of banking, 66% said that new technologies will continue to drive global banking in the next five years, over regulation and changing customer behaviour.
In the past, women have had to be more flexible and adapt their lives around work but, with today’s challenges, work has had to become adaptable to life.
With wealth managers seeing their margins squeezed, has Temenos found a digital silver bullet to help? finews.com asks the Genevan software firm's chief product architect Prema Varadhan.
The latest Economist Intelligence Unit (EIU) report: ‘Overseeing AI: Governing artificial intelligence in banking’ sponsored by Temenos, takes a deep dive into the complex world of Artificial Intelligence (AI). Like many new technologies before it, AI is still at the stage where it has to prove itself to be useful to bank customers. There is still healthy scepticism in the minds of customers around the use of AI by banks, and it will take time for that to be broken down.
The report says that the guidance that regulators have offered so far can be described as “light touch”, taking the form of information and recommendations rather than rules or standards. This is a potential minefield for banks which think AI is a type of wonder-solution. The report postulates that this 'light-touch' approach is to avoid drying up innovation. Another reason how AI will evolve. AI is still in its early years and not many vendors really understand its potential or likely direction. As the report points out, there is no single expert who can answer every query about how AI works.
The latest survey on AI from Microsoft and EY found that an unsurprising “65% of organisations in Europe expect AI to have a high or a very high impact on the core business.”