News

Aktia Bank Chooses T24 to Improve Customer Service and Increase Competitiveness

Leading Finnish bank signs with Temenos to replace core banking system

Press Releases,
Temenos – Company

GENEVA, Switzerland – 07 November 2013 – Temenos (SIX: TEMN), the market-leading provider of mission critical solutions to the financial services industry, today announces that it has been chosen by Aktia Bank to replace its core banking system with T24, Temenos’ award-winning core banking system. 

Aktia took the decision to replace its core banking system due to changes in customer behaviour, evolving banking regulation as well as the current challenging economic situation. T24 will dramatically increase flexibility and productivity, resulting in improved customer service, including shorter time to market for new products and substantial cost savings.

Aktia chose Temenos for a number of reasons, including the superior functionality and ease of use of T24, as well as Temenos’ Implementation Methodology and local expertise, including the availability of the T24 Model Bank which will significantly improve the speed and efficiency of the implementation process and time to value.

Aktia offers a broad range of solutions in banking, asset management, insurance and real estate agencies. It has around 350,000 customers, served by 60 branch offices and via comprehensive internet and telephone services. 

Jean-Michel Hilsenkopf, Temenos Regional Director for Europe, said:

“We are delighted to have been chosen by Aktia Bank to replace its core banking system with T24. Temenos is committed to driving innovation in Finland and the Nordic countries and we look forward to working with Aktia as it seeks to be the Finnish champion in customer service and to improve its ability to compete. Aktia will also benefit from Temenos’ industry-leading levels of research & development which will allow them to continuously improve the functionality and technical performance of their core banking system.”

Magnus Weurlander, Director of Banking Products and Processes at Aktia Bank, said:

“The renewal of our core banking system will give us the flexibility to develop and launch new products and services across all channels – including branch, phone, internet banking and mobile – much faster than before.We are delighted to be working with Temenos as we look to become the Finnish champion in customer service and improve Aktia’s ability to compete.”

Temenos Press Contacts

Jessica Wolfe & Grace Collins

Temenos Global Public Relations

Alistair Kellie & Andrew Adie

Newgate Communications for Temenos

Filed under:

Press Releases,
Temenos – Company