White Papers and Reports

10th Annual Temenos Survey: Searching for Profitability in a Fast-Changing World

The 10th annual Temenos survey of challenges, priorities and trends in the financial services sector

For the past ten years, Temenos has conducted a comprehensive banking survey, covering areas such as banks’ IT priorities, their challenges towards implementing a digital strategy, their view of the competitive environment and attitudes towards FinTech innovation.

Because the questions posed are largely consistent from one year to the next, our survey tracks how trends and attitudes have changed over time. Moreover, because the respondent sample is highly diverse, both in terms of types of banks and geographic location, the results give a broad view of banking sentiment.

For this year’s survey, we interviewed 248 senior bankers. The interviews were conducted over 3 days at the Temenos Community Forum (TCF 2017), which was held in Lisbon, Portugal. The report was produced together with Accenture, a leading global professional services company.

As a thank you to respondents, we made a donation for every completed survey to the Global Fund for Children.