Sibos 2019 Highlights
Intelligent, Sustainable, Digital
Banking is experiencing extreme pressure to adapt, under attack from social media giants on one flank and the brash, PR-savvy ‘challenger’ banks with their sharp offers and sharp logos on the other flank.
It is now vital that the banking industry takes decisive action to seize advantage of the same opportunities and openings that GAFAs (Google, Apple, Facebook & Amazon) have forged success from. Banks need to create an ecosystem that provides dynamic solutions and services to customers while reducing their operational and product costs. This needs to be done in a way, that provides a sustainable platform for future successful growth.
Banks need to create intelligent organizations, which use AI efficiently to reduce costs and improve customer engagement and relevance. This use of smart technology has to be explicable to key stakeholders and has to be able to scale. It is vital that banks become innovative without having to commit massive up front investments to speculative ventures.
Temenos is pleased to be at Sibos and would like to discuss how we can partner with you to help you on your transformational journey no matter how small or large.
Kam Chana, Senior Digital Strategist, Temenos outlines how we can help the SME sector become more relevant by using the data from Open Banking and AI to make banking human again.
Tony Coleman, Cloud Technology Director, Temenos, speaking at Sibos 2019 said: “To really bring the end-to-end user journey together you need to use Explainable AI, bringing information from the Temenos Data Lake, and use its big data capabilities – all wrapped in a great user experience.”
Adam Gable, Product Director, Financial Crime, Treasury & Risk, Temenos speaking at Sibos 2019 said: “Today we announced the release of the Temenos Peer Group Identifier, an AI-powered financial profiling tool to assist banks in improving their customer experiences by focusing their financial crime detection efforts on the highest risk transactions.” Look out for a longer interview with Adam, explaining the technology in detail, on this site soon.
For a dozen more Sibos 2019 videos click below
Breakfast Briefing & Drinks Reception
Your Temenos Hosts at Sibos 2019
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Payments are one of the foundation services for all banks. However, there are new competitors offering new customer-facing products. These new competitors have initially focussed on the more profitable areas such as cross-currency payments. The rise of the digital economy has increased payments volumes, putting infrastructures and operations under strain, but has accelerated the introduction of real-time payments. All of this has created a wealth of opportunity in the payments industry. Read about Temenos’s payment features.
HSBC North America decided to begin selling credit cards online. Using Temenos Infinity, it launched a credit card onboarding and origination project that became an amazing success for them and their customers. Watch the video to hear the highlights, then visit us at SIBOS to learn more.
Financial Crime Mitigation
The rise of electronic transactions and customer channels has created new challenges for fraud prevention and identity management. Add to these a raft of regulatory challenges in areas ranging from sanctions screening to anti-money laundering and customer identity proof.
Today new ways of mitigating fraud are available. Big data and artificial intelligence will ensure that banks both intercept risk transactions and ensure high levels of efficiency and straight-through processing.