Bank of Kigali Plc
Faster and smarter digital banking while scaling to 1 Million retail and SME customers
Established in 1966, Bank of Kigali Plc has grown to become Rwanda’s largest retail and commercial bank. To enable the rapid product and service innovation that will attract new accounts from the younger generation and the unbanked population, Bank of Kigali, has gone live with Temenos core banking system. The solutions streamline and automate the bank’s processes and offer next-generation core banking capabilities, including advanced analytics, reporting, risk and compliance. Replacing its core banking system with Temenos open platform for composable banking allows the bank to break free from legacy constraints and accelerate its digital transformation.
Bank of Kigali plc, focuses on multiplying its retail and SME customer base to more than one million in the next year by utilizing increased automation and new digital services such as payroll loans and enhanced mobile offerings. With integrated core banking and data management capabilities, the Bank of Kigali can quickly expand its digital channels and engagement to deliver faster, smarter customer experiences. Additionally, integrated operations will allow the bank to build a 360-degree view of its customers, helping it create new offerings fully aligned with demand.
“We are delighted to be live on Temenos, the modern technology platform of choice for banks worldwide. Temenos is crucial to our vision of giving anyone, anywhere, the best customer experience through digital and retaining our position as the leader in the country. We also benefit from a wealth of insight and information on banks worldwide as part of the Temenos Value Benchmark that helps us understand, accelerate, and optimize the business value created by our technology investment. I commend our staff and the support of Temenos, Inlaks and MCBC for their hard work in ensuring this go-live went as planned despite all the constraints brought by COVID-19 in the past two years. We can now propel our product innovation and lead the way in digital financial services while benefiting from increased automation to achieve operational efficiency.”Dr. Diane Karusisi, CEO at Bank of Kigali Plc