Coordinating digital banking products across lines of business, call centers, digital teams, and IT/Security groups is usually a mix of third-party services and interfaces, none of which get to the depth required to provide a holistic view of the customer. Temenos Infinity Spotlight is a browser-based console that enables this full view – including data-driven app configuration – and integrates with core banking systems and third-party services.
Benefits of Better Digital
way to improve customer service is to empower your employees
customer reason for trusting their bank is how they are communicated with
of customers have access to their screen when contacting the call center
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Transform your investor servicing and transfer agency activities with a single, global solution to deliver a step-change in efficiency, control and oversight. Temenos Multifonds has the most extensive capability in the industry, integrating all administrative support functions and supporting the full investment lifecycle for traditional and alternative funds.
Transform your investment and fund accounting activity with a single, global platform that uniquely combines Explainable-AI (XAI) and sophisticated, highly automated workflow, to drive enhanced scalability and efficiency, whilst reducing operational risk.
Collections are tough enough in normal times—download to learn 5 tips on how to handle collections during COVID-19 with compassion.
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