Coordinating digital banking products across lines of business, call centers, digital teams, and IT/Security groups is usually a mix of third-party services and interfaces, none of which get to the depth required to provide a holistic view of the customer. Temenos Infinity Spotlight is a browser-based console that enables this full view – including data-driven app configuration – and integrates with core banking systems and third-party services.
Complete data flexibility for different business processes
Jointly developed and validated with our customers
Enables proactive customer communication programs
Benefits of Better Digital
#1
way to improve customer service is to empower your employees
#2
customer reason for trusting their bank is how they are communicated with
40+%
of customers have access to their screen when contacting the call center
Powered by the Temenos Platform
Extend and customize digital banking applications
Actionable intelligence from real-time analytics, machine learning & predictive modeling
5x development and testing efficiency
Aggregate services (account, transaction, payment) for multi-vendor integration
Secure and open API management
Consistent high level of security across all software layers
Common Administration, Security, Deployment and DevOps Services
50 to 80 percent lower implementation costs compared to custom development
Technology lies at the heart of the asset management, so we teamed up with Funds Europe to find out which technology is a high priority for investment, and what adjustments to investment culture and operational frameworks need to be made as the industry prepares for future growth.
There are significant changes happening in payments and cash management processing driven by a range of global, regional, and local market programs which will impact every financial institution in the world. We will discuss some of these major drivers including Swift ISO20022 migrations and Advanced Instant, Request to Pay services, and how we can support the regulatory and compliance demands placed on your organization.
