Coordinating digital banking products across lines of business, call centers, digital teams, and IT/Security groups is usually a mix of third-party services and interfaces, none of which get to the depth required to provide a holistic view of the customer. Temenos Infinity Spotlight is a browser-based console that enables this full view – including data-driven app configuration – and integrates with core banking systems and third-party services.
Complete data flexibility for different business processes
Jointly developed and validated with our customers
Enables proactive customer communication programs
Benefits of Better Digital
#1
way to improve customer service is to empower your employees
#2
customer reason for trusting their bank is how they are communicated with
40+%
of customers have access to their screen when contacting the call center
Powered by the Temenos Platform
Extend and customize digital banking applications
Actionable intelligence from real-time analytics, machine learning & predictive modeling
5x development and testing efficiency
Aggregate services (account, transaction, payment) for multi-vendor integration
Secure and open API management
Consistent high level of security across all software layers
Common Administration, Security, Deployment and DevOps Services
50 to 80 percent lower implementation costs compared to custom development
Thomas Chevalier, Executive Director, Temenos Multifonds. Provides an overview of Multifonds being a leading provider in Investment Operations, supporting; Nav Calculations and Fund Accounting for Asset Managers, Insurers and Fund Administrators.
What are banks’ top strategic priorities when it comes to customer experience? What customer-related technologies are they investing in? And what actions are banks taking to keep up with consumer demands for more inclusive and socially conscious banking? Download the report to find out.
In the race for customer, acquisition and retention private banking falls behind. A lot of pressure is applied to the Private Wealth Industry. The global pandemic has seen a shift not only in how wealth managers interact with their clients but also in a change in their client’s expectations.
