Temenos Infinity – Digital Front Office

Temenos Infinity Spotlight

Manage your digital banking products from one
centralized location.

Product Overview

Coordinating digital banking products across lines of business, call centers, digital teams, and IT/Security groups is usually a mix of third-party services and interfaces, none of which get to the depth required to provide a holistic view of the customer. Temenos Infinity Spotlight is a browser-based console that enables this full view – including data-driven app configuration – and integrates with core banking systems and third-party services.

Complete data flexibility for different business processes

Jointly developed and validated with our customers

Enables proactive customer communication programs

Benefits of Better Digital

#1

way to improve customer service is to empower your employees

#2

customer reason for trusting their bank is how they are communicated with

40+%

of customers have access to their screen when contacting the call center

Powered by the Temenos Platform

Extend and customize digital banking applications

Actionable intelligence from real-time analytics, machine learning & predictive modeling

5x development and testing efficiency

Aggregate services (account, transaction, payment) for multi-vendor integration

Secure and open API management

Consistent high level of security across all software layers

Common Administration, Security, Deployment and DevOps Services

50 to 80 percent lower implementation costs compared to custom development

A New Path Forward

In a flash, the focus is shifting from growth to stability and support – getting the right services and products in front of the people who need them, ramping up humanized digital service capabilities, and the flexibility to quickly roll out emergency products. Your ability to serve your customers and members tomorrow starts with the realistic and strategic steps you take today.

Coronavirus Financial Health Pulse Survey Webinar

In these times of uncertainty, people everywhere are looking inward to ask difficult questions about their financial health and future. Join a timely webinar to review survey data sourced between February 28 and March 14, 2020 that illustrates the financial health pulse of consumers of all ages and income levels in the face of COVID-19.

Want to Get Started?

Get in touch or download our brochure.