Coordinating digital banking products across lines of business, call centers, digital teams, and IT/Security groups is usually a mix of third-party services and interfaces, none of which get to the depth required to provide a holistic view of the customer. Temenos Infinity Spotlight is a browser-based console that enables this full view – including data-driven app configuration – and integrates with core banking systems and third-party services.
Benefits of Better Digital
way to improve customer service is to empower your employees
customer reason for trusting their bank is how they are communicated with
of customers have access to their screen when contacting the call center
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Join us for a virtual summit experience for marketers by marketers. Stay up to date on what the best bank marketers at financial institutions across the country are doing during these unprecedented times to better serve their communities.
In a flash, the focus is shifting from growth to stability and support – getting the right services and products in front of the people who need them, ramping up humanized digital service capabilities, and the flexibility to quickly roll out emergency products. Your ability to serve your customers and members tomorrow starts with the realistic and strategic steps you take today.
In these times of uncertainty, people everywhere are looking inward to ask difficult questions about their financial health and future. Join a timely webinar to review survey data sourced between February 28 and March 14, 2020 that illustrates the financial health pulse of consumers of all ages and income levels in the face of COVID-19.
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