White Papers and Reports

Imagine the Possibilities: Collections Yesterday, Today and Tomorrow

This whitepaper examines the collections practices and technology of the past, present and future – inviting banks and credit unions to imagine the possibilities as they cultivate a healthy consumer base and prepare for the challenges and triumphs of tomorrow.

The collection sector has come a long way since the global financial crisis of 2008 caused record levels of “bad” loans, leaving financial institutions struggling with the consequent chaos.

Few financial institutions have been looking at how to use the technology available today to prepare for the future and improve their processes, their service, their risk management and their bottom line. They are failing to use this brief interim to get ahead before they fall behind.

This white paper examines the collections practices and technology of the past, present and future – inviting banks and credit unions to imagine the possibilities as they cultivate a healthy consumer base and prepare for the challenges and triumphs of tomorrow.

White Paper,