White Papers and Reports

Whitepaper: Conversational Banking

Conversational Banking is the latest customer-centric digital innovation that the industry needs to take notice of.

Banks and other financial institutions need to start thinking about putting in place the necessary processes and technology to consolidate customer satisfaction and advocacy.

‘Since 2016 and increasing year on year, there has been growth in interest and adoption of conversational interfaces for banking’

Dharmesh Mistry, Chief Digital Officer, Temenos

By downloading this white paper, you will learn about:

  • What is conversational banking?
  • Benefits of conversational banking
  • Conversational interfaces in banking
  • Conversational banking framework
  • Conversational banking vendors
  • The future

Download the Report