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Commercial customer onboarding continues to be a challenge for many banks. It is common for commercial clients to be frustrated with the amount of paperwork requested, the length of time it takes to use the new account or additional services, and the lack of visibility into the process.
But there is hope. Some banks are prioritizing investments into digital onboarding solutions to solve these issues and create a truly outstanding account opening and onboarding experience.
Watch this webinar to learn how HSBC, one of the world’s largest banks, replaced complex, paper-based onboarding and KYC processes across its global commercial banking footprint by partnering with Avoka, a leader in accelerating customer acquisition and time to market.
Senior Analyst – Celent
Senior Vice President, Marketing – Temenos
This webinar from Finextra will explore the growing focus on improving user experience for small business and corporate customers.
Join Celent analyst Patty Hines as she identifies best practices uncovered from her research and provides detail on the HSBC Global Commercial Onboarding project earning the 2018 Model Bank award. She will highlight how HSBC cut onboarding time from weeks to days across 40 countries.
The 10th annual Temenos survey of challenges, priorities and trends in the financial services sector