Onboarding in Commercial Banking
Prioritizing Investments for Reducing Friction
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Commercial customer onboarding continues to be a challenge for many banks. It is common for commercial clients to be frustrated with the amount of paperwork requested, the length of time it takes to use the new account or additional services, and the lack of visibility into the process.
But there is hope. Some banks are prioritizing investments into digital onboarding solutions to solve these issues and create a truly outstanding account opening and onboarding experience.
Watch this webinar to learn how HSBC, one of the world’s largest banks, replaced complex, paper-based onboarding and KYC processes across its global commercial banking footprint by partnering with Avoka, a leader in accelerating customer acquisition and time to market.
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Featured Speakers
Patty Hines
Senior Analyst – Celent
Don Bergal
Senior Vice President, Marketing – Temenos
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Onboarding in Commercial Banking
Join Celent analyst Patty Hines as she identifies best practices uncovered from her research and provides detail on the HSBC Global Commercial Onboarding project earning the 2018 Model Bank award. She will highlight how HSBC cut onboarding time from weeks to days across 40 countries.
What Are You Ready For?
An assessment process and workshop to help you find the answers
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