Onboarding in Commercial Banking

Prioritizing Investments for Reducing Friction

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Commercial customer onboarding continues to be a challenge for many banks. It is common for commercial clients to be frustrated with the amount of paperwork requested, the length of time it takes to use the new account or additional services, and the lack of visibility into the process.

But there is hope. Some banks are prioritizing investments into digital onboarding solutions to solve these issues and create a truly outstanding account opening and onboarding experience.

Watch this webinar to learn how HSBC, one of the world’s largest banks, replaced complex, paper-based onboarding and KYC processes across its global commercial banking footprint by partnering with Avoka, a leader in accelerating customer acquisition and time to market.

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Featured Speakers

Patty Hines

Senior Analyst – Celent

Don Bergal

Senior Vice President, Marketing – Temenos

Webinar

Delivering the Onboarding Experience Your SMEs and Business Customers Expect

This webinar from Finextra will explore the growing focus on improving user experience for small business and corporate customers.

Webinar