News

Temenos Signs First US Customers for T24 Core Processing Deployed as Software-As-A-Service

Clare Bank and Farmers Exchange Bank sign for Temenos’ market-leading, real-time core processing platform

Press Releases,
Temenos – Company

Birmingham, Alabama – September 9th, 2013 – Temenos, the market leading provider of mission critical solutions to the financial services industry, today announces that Clare Bank and Farmers Exchange Bank, banks with assets of $298 million and $135 million respectively, have become the first community banks to select T24, Temenos’ highly acclaimed core banking application, as a Software-as-a-Service (SaaS) hosted out of the company’s SSAE 16 Level II Data Center in Birmingham, Alabama.

In March 2013, Temenos acquired TriNovus, a compliance and core banking SaaS provider, to accelerate growth in the U.S. market. The rationale was to combine Temenos’ market-leading solutions for core banking, AML and business analytics with TriNovus’ market-leading solution for regulatory compliance. All products are offered on a low cost, pay-as-you-go SaaS basis.

The agreements with Clare Bank and Farmers Exchange Bank demonstrate that the combined Temenos and TriNovus proposition is highly compelling. They represent the first signings for the T24 platform in the Community Banking market within the United States. Temenos is recognized by Gartner as a “leader” in its core banking Magic Quadrant[1] for T24 and, according to the International Banking System Journal’s annual league table, T24 is the world’s best-selling core processing platform. In addition to T24, both community banks have opted to take other applications such as Insight Business Intelligence, Compliance Suite, Banker VMS, SocialComply, TriComply, Internet Banking and Mobile Banking in order to fulfil their full business needs.

Key selection criteria for both community banks were T24’s real-time, open architecture and seamless channel integration as factors which will help the banks to increase efficiency and provide faster, more complete customer service. T24 provides 24/7 real-time processing that is completely web based and can be deployed securely via tablets such as iPads, enabling the banks’ staff to interact and serve their customers outside of the branch network. The single database design easily integrates with customer facing channels to streamline operations, saving time for staff and customers. With T24’s Java based architecture, banks can easily enhance T24 with solutions from Temenos or other best of breed solutions without the large cost of integration.

Russell Taylor, Temenos President for North America, said:

We are focused on the needs of our community banks and delivering impactful and meaningful financial results that will clearly demonstrate on-going value to their customers, employees and shareholders. It will allow our community banks to significantly reduce operational costs and in turn assist them to improve their margins. This is absolutely critical when the cost to comply with regulation is rising rapidly. The signing of Clare Bank and Farmers Exchange Bank as our first T24 customers on a Software-as-a-Service basis validates our belief in both the huge opportunity in the Community Banking market and value proposition provided by the combined offerings of TriNovus and Temenos. Together, we are able to meet fully our customers’ needs, from core processing to business analytics, AML and compliance and with all applications available on a Software-as-a-Service basis.

Patrick Clare, President of Clare Bank said:

We want to provide long term value to the communities we serve. To do that, we need to address how we operate and serve. Other providers provide patches but do not solve the underlining problems. Adopting Temenos’ T24 core system will enable us to do that and much more. It will enable us to give our clients a truly differentiated customer experience, help us to identify and manage their banking needs more effectively, redirect time to serving our customers’ needs and further reduce our operational costs by shifting from a report to technology based approach.


[1] Gartner Inc., “Magic Quadrant for International Retail Core Banking”, Don Free, 26 September 2012

Temenos Press Contacts

Jessica Wolfe

Temenos Global Public Relations

Alistair Kellie & Andrew Adie

Newgate Communications for Temenos

Filed under:

Press Releases,
Temenos – Company