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Doing banking differently

Drivers of change in the banking industry - including the regulatory push for greater market competition and advances in cloud technology - are enabling both incumbent and challenger banks to deliver the type of financial services their customers are demanding.

Max Chuard, chief financial officer and chief operating officer at Temenos, talks to Joy Macknight, deputy editor at The Banker, about what constitutes a winning strategy in this evolving competitive landscape.

The Banker's Fresh Perspectives video is sponsored by Temenos but independently edited.

In discussion:

• New banking business models
• Cloud technology
• Delivering personalised services
• Open banking and APIs

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