Be Relevant. Be Digital. Increase Your Market Outreach and Impact Quickly.
Nearly 3 billion people around the world are still financially underserved. At the same time, current financial services do not adequately meet the needs of many in terms of convenience, proximity, and affordability. In order to scale sustainably at lower cost ratios, financial service providers (FSPs) need to rethink their business model, looking beyond expensive brick-and-mortar to other tech enabled means of expansion. With Software Group’s end-to-end Agency Banking Solution, FSPs can efficiently equip remote agents with innovative mobile banking technology and enable them to deliver basic financial services on their behalf.
Built with one goal in mind – to equip financial providers with the technological enablers to quickly implement and scale a successful network of agents.
Define Different Agency Banking Structures
- Enables the definition of super agents and sub-agents, setup of business units, multi-layered agent hierarchies, and flexible user roles with different permissions and access policies.
Attract Agents Through Flexible Commissions
- Commissions are an agent’s main driver for becoming an FSP’s partner. Be flexible in terms of different types of fees and commissions, float distribution and liquidity across the agent network.
Onboard, Manage, and Monitor Agent Network
- Planning, onboarding and scaling a network of agents is facilitated by strong monitoring tools for proactive management of float and liquidity in the network, such as Agent KPI dashboards and Traffic Lights Reports with geolocation capabilities.
Empowers third-party agents to transact on behalf of the financial institution, providing services, such as cash in/cash out, balance inquiries, bill payments, etc.
Provide Basic Transactions via Agents
Agents are enabled to provide basic financial operations on an FSP’s behalf, such as customer onboarding, account opening, cash-in, cash-out, funds transfer, bill payments, airtime purchase and a set of inquiries – reliably and securely, regardless of channel and device choice, even in low-connectivity areas.
Secure Agent and End-Client Authentication
Agency Banking’s open architecture empowers scalability to meet the demands for strategic integration with any Core Banking System, legacy system, third-party traditional and non-traditional providers.
Depending on its scale, an average Agency Banking implementation would take anything between 1 week and 6 months – an industry-leading standard. We pride ourselves with 100% project delivery rate, and more than 450 successful integration and delivery channels projects over the years in more than 65 countries.
All of Software Group’s solutions follow a financial industry compliant set of security best practices, including strong multi-factor authentication and authorization, PSD2 and GDPR compliance, and an out-of-the box support for a number of predefined financial ISO standards and protocols. Data storage and solution deployment depend on an FSP’s preferences. Agent network uptime is guaranteed through top-performing applications and high system interoperability, even in low connectivity areas.