In this white paper, we share a fresh perspective on the criticality of customer retention and how digital technology can help in developing an effective strategy. While banks have been successful in some of their customer retention strategies, there are a few market-centric challenges that they need to consider.
• Open Banking Regulation
• Finding out what your customer wants
• What your customers love about your competition
• Macro-economic challenges
• Shorter Customer Lifetime Value
Download the White Paper today!