The payments world is changing at pace. US-based market research company IDC forecasts that 74% of consumer payments will be handled by non-traditional financial institutions by 2030. Customers now expect seamless, real-time and secure payment experiences, while regulation is also playing its part, with open banking and domestic real time payments schemes such as FedNow.
With payments modernization therefore a top priority for US banks, this survey of 2000 American adults provides valuable insights on the payment choices and expectations of consumers, and with it the opportunities for US banks to enhance their competitive position and improve customer satisfaction.
Download the whitepaper to find out:
· The top payment methods for US consumers today
· How payment methods will change in the next three years
· Which factors most influence payment choices
· Why instant payments offer a unique opportunity for banks
Meet the Expert
Patrick Devlin has over 20 years of experience in global payment processing, alternative & real time payments and digital goods, but also pre-paid, debit, and credit card issuing program and partnership management. He has an extensive knowledge of integrated Fintech partnerships and execution as well as e-commerce payment optimization. Patrick has worked in marketing leadership and financial services roles at JP Morgan Chase, HSBC, American Express, Visa, PayPal and WorldPay. Patrick currently serves as Senior Vice President – Payments at Temenos.
Patrick and other payments experts from Temenos will be at Sibos in Toronto, September 18-21. To find out more or book a meeting, click here.