Emotions play a huge role in the decisions we make every day – big and small. Choosing where we bank is no exception. Recognising and treating customers as unique individuals, rather than account IDs, will translate into their long-term loyalty and trust.
As more customers bank digitally and data becomes key to employee success, Temenos creates outstanding digital banking experiences to help banks forge emotional connections with every customer.
Together, we can make digital banking human.
Invest in Emotion – what do customers really want from their banks?
How do customers really feel about their bank? Do they visit the branch because they want to or need to? Why are customers attracted to the competition? We spoke to c.5,000 consumers globally about their experiences and why deeper emotional engagement is critical.
Hear from Temenos experts and customers about how banks can better serve their customers' needs, on both an emotional and lifestyle level with exceptional digital banking experiences.
Derek Corcoran, Chief Experience Officer at Temenos, talks about the acceleration of digital, how banks should focus products around their customer’s life moments, and how they can use technology to make digital banking human.
Joaquin De Valenzuela , Senior VP and Global Infinity Business Line Director at Temenos, talks about humanizing banking, leveraging new technologies, and embracing ecosystems.
CWB’s Jeff Wright, SVP Client Solutions, and Temenos’ Kam Chana, Product Innovation Director, discuss the game-changing innovation of the Virtual COO.
Emotions drive around 80% of the decisions we make each day. Ahmed Khidhir, Business Development Manager at Temenos, looks at how banks can build and solidify emotional connections with their customers.
Kam Chana, Product Innovation Director at Temenos, discusses the five biggest SME banking trends of 2021 and how banks can adopt a new digital model and embracing innovation.
Unleashing growth in APAC with platformification.
Bringing The Power Of Human Touch To Digital Banking?
Discover our e-book exploring four essential ingredients to make digital banking human. Learn how the right technology can build personal connections and increase customer loyalty and lifetime value.