Emotions play a huge role in the decisions we make every day – big and small. Choosing where we bank is no exception. Recognizing and treating customers as unique individuals, rather than account IDs, will translate into their long-term loyalty and trust.
As more customers bank digitally and data becomes key to employee success, Temenos creates outstanding digital banking experiences to help banks forge emotional connections with every customer.
Together, we can make digital banking human.
Digital Banking For Human Moments
Discover how we are bringing people back to the center of digital banking.
Invest in Emotion – what do customers really want from their banks?
How do customers really feel about their bank? Do they visit the branch because they want to or need to? Why are customers attracted to the competition? We spoke to c.5,000 consumers globally about their experiences and why deeper emotional engagement is critical.
Human By Design
Temenos Infinity’s Design Centre of Excellence is dedicated to creating best-in-class digital banking experiences through customer understanding, collaboration and innovation. Check out our 7 principles for designing better banking experiences.
Hear from Temenos experts and customers about how banks can better serve their customers' needs, on both an emotional and lifestyle level with exceptional digital banking experiences.
Head of Innovation Kam Chana, says generating a new idea is by no means the same as creating one that has the potential to become a commercial reality and then successfully bringing it to market. Finding the sweet spot in consumer desirability, business viability and technical feasibility is an art form.
Senior designers from the Temenos Design Center of Excellence share the seven Design Principles they follow to ensure every digital banking experience is a human experience.
Joaquin De Valenzuela , Senior VP and Global Infinity Business Line Director at Temenos, talks about humanizing banking, leveraging new technologies, and embracing ecosystems.
CWB’s Jeff Wright, SVP Client Solutions, and Temenos’ Kam Chana, Product Innovation Director, discuss the game-changing innovation of the Virtual COO.
Emotions drive around 80% of the decisions we make each day. Ahmed Khidhir, Business Development Manager at Temenos, looks at how banks can build and solidify emotional connections with their customers.
Kam Chana, Product Innovation Director at Temenos, discusses the five biggest SME banking trends of 2021 and how banks can adopt a new digital model and embracing innovation.
Learn how your bank can build emotional connections via digital banking in 3 easy steps.
Unleashing growth in APAC with platformification.
Derek Corcoran, Chief Experience Officer at Temenos, talks about the acceleration of digital, how banks should focus products around their customer’s life moments, and how they can use technology to make digital banking human.
Bringing The Power Of Human Touch To Digital Banking?
Discover our e-book exploring four essential ingredients to make digital banking human. Learn how the right technology can build personal connections and increase customer loyalty and lifetime value.