Success Stories

Eurobank

Strengthening client relationships by accelerating product innovation

Athens, Greece

As the latest step in its award-winning journey, Eurobank launched a digital transformation programme across its international subsidiaries. The bank aims to increase operational efficiency and time to market for new products. Starting with Eurobank Cyprus, the bank will complete a full IT refresh by implementing Temenos Transact and Temenos Infinity, providing scalable, robust core banking and digital front-office capabilities. The solutions will also give developers API-based tools, enabling creation of innovative new personalised client services within hours. Eurobank will also deploy Temenos Wealth Front Office to increase straight-through-processing for its private banking operations in Cyprus and Luxembourg. When these projects are completed, Eurobank will adopt the same technology roadmap for its Bulgarian and Serbian operations.

“The cornerstone of our growth is a commitment to our customers, towards shaping advanced relationships and providing them among other things with high quality service and a vast variety of innovative and tailor made products. Temenos’ state of the art technology will enable our bank to build further on this commitment, placing it in the forefront of innovation and spearheading the implementation of our digital transformation journey which is a vital target for us, taking also into consideration the strong international character of Eurobank Group. We look forward to this cooperation, as this is the first stage in the wider implementation of Temenos banking software across the group.”

Stavros Ioannou, Deputy Chief Executive Officer and Group Chief Operating Officer

Recently, Eurobank in Greece selected Temenos Wealth to strengthen its position in wealth management and affluent segment services. Eurobank, the third largest bank in Greece, will use Temenos Wealth to create a fully-digital investment portfolio management service offering Robo-Advisor and Goal-Based Investing apps to target the mass affluent and affluent market. Eurobank will implement Temenos Wealth in two phases. Firstly, to bring to market the new Robo-Advisor service. Secondly, to deploy Temenos Wealth for all investment portfolio services, including execution, advisory and discretionary services for clients in Greece. Concurrently, the bank will replace its middle and back-office systems with Temenos Transact, adopting Temenos’ Europe Model Bank approach that incorporates local functionality to accelerate implementation and MiFID compliance purposes.

“We have selected Temenos to unify all our investment portfolio operations on a single, modern technology platform. We are working intensively and at all levels, towards completing our digital transformation, constantly upgrading our systems, structures and services, adopting to current trends and increased appetite for concrete, safe and innovative digital services, quickly and effectively. Always putting our clients first, we believe that this new agreement and Temenos’ expertise will enable us to provide new, functional solutions to our customers, helping them simplify their everyday lives and their wealth’s management.”

Stavros Ioannou, Deputy Chief Executive Officer and Group Chief Operating Officer

Eurobank Group Selects Temenos to Power Digital Transformation in Its Subsidiaries

Eurobank selects cloud-native, cloud-agnostic WealthSuite, Temenos Infinity and Temenos Transact.