Success Stories

BHD Leon

Expanding into new markets with tailored services for underserved customer segments

Santo Domingo, Dominican Republic

BHDLeon-square-image-2020-Sep-24

In recent years, BHD Leon has been a key player in the rapid development of the Dominican Republic’s economy, which is now one of the largest in Central America. For the next stage of its growth, the bank aims to expand its customer base of 1.5 million people by launching into new markets and creating customized products for underbanked groups, including women and small businesses. To achieve this, the bank selected Temenos Transact running on the public cloud to transform its core banking operations. After a two-phase implementation, the solution will enable BHD Leon to automate back-office processes and gain a 360-degree view of client preferences. With this data, the bank will be able to roll out targeted offerings for specific customer groups, helping it to reach new markets and sustain its long-term growth.

“We are delighted to have found a partner that shares our vision for enabling everyone, from the student, to the small business owner, to the tourist, to the large corporation, with personalized banking services for all of their needs. Temenos’ modern, open and agile technology will drive powerful change as we seek to support even more people and expand into other countries.”

Steven Puig, President, BHD Leon