Enabling customers to open accounts with a few taps on their phone
Adelaide, Australia
Beyond Bank wanted to ensure customers trying to open accounts via their mobile phone enjoyed a straightforward, friction-free experience. To develop a new omnichannel acquisition journey for its products and services, Beyond Bank implemented Temenos Infinity solutions. After integrating the Temenos platform with its core banking and identity verification systems, Beyond Bank launched a single, mobile-friendly onboarding process for nine separate products. User feedback has been overwhelmingly positive, and the bank has plans to use the highly scalable Temenos solution to support a further 80 account servicing processes.