One of the progressive banks in Sudan, Africa and Gulf Bank (AGB), has ambitious growth plans as it seeks to bring innovative Sharia-compliant products for its customers within Sudan and internationally to the Sudanese diaspora. AGB has a collaborative vision to develop a payment ecosystem in the country that will drive financial inclusion objectives, foster a culture of digital payments, and channel formal inward remittances. The bank selected Temenos to modernize its digital and core banking capabilities. The Temenos solution, hosted on the cloud, will enable AGB to provide innovative products faster to retail and corporate customers in Sudan and around the world.

“Africa and Gulf Bank has developed an ambitious roadmap based on innovative retail, digital and wholesale banking products and services which include critical capability enhancements like instant onboarding, automated AI-based approvals, straight-through-processing and digitized workflows. Building upon our ‘Digital and Agency First’ strategy, the introduction of Temenos core banking and digital banking will allow AGB to develop robust banking services for Sudanese people both at home and in the diaspora.”

Qamber Al Mulla, Chairman of Africa and Gulf Bank

Sudan has a digitally savvy population and a growing fintech industry offering a variety of banking services. Backed with Temenos core banking, AGB will utilize Temenos digital banking as a true omnichannel, multi-experience platform helping the bank to serve its customers on multiple channels and devices using native features. AGB has a customer-centric, digital-first business strategy focused on providing innovative financial products and services and a branch-lite network of outreach to individuals, small and medium-sized enterprises, and corporate customers. Temenos digital and core banking will enable the bank to leap forward in the evolving digital economy of the country by providing modern-day products and financial services in Sudan.

“The investment in Temenos core banking and digital banking underscores our commitment to be not only the best bank but also the most innovative. Replacing the core banking system with a cloud-native platform will improve our bank’s operational efficiency and allow us to introduce new products and services, faster to market.”

Nadeem Lodhi, Chief Executive Officer, Africa and Gulf Bank