End-to-End Business Banking Customer Journeys
Temenos Infinity creates outstanding customer experiences across acquisition, origination, omnichannel client services, marketing, and retention, independent of the core banking system in place.
Cut Business Onboarding Time
Drastically cut the time and costs to onboard your SME customers. Digital onboarding reduces errors, revisions, and pended applications. Most importantly, it increases customer satisfaction and strengthens their relationship with their bank.
Speed KYC & AML Data Capture
Reduce client friction and back-office process by digitizing critical compliance data capture, choosing from over 100 FinTech integrations in the Temenos Marketplace. Cut weeks from business client onboarding to increase customer satisfaction and begin generating revenue sooner. Respond to new KYC regulations such as FinCEN with automated identity capture and reporting.
Reduce Time to Market
Make complex business banking journeys a reality in three to five months, not years. Respond now to customer demand, ahead of the competition. Business onboarding, origination and digital banking are complex, but Temenos Infinity has the workflow, business logic and integration capability to make digital business banking a reality now when your market needs it.
Expectations among bank customers for convenience and efficiency of their account opening experiences continues to accelerate, with an assumption that opening a retail or business account, credit card, or retirement account should be as simple as buying a book from Amazon.
Having worked in the banking industry for many years, Temenos has identified a number of best practices. In this white paper you will access Customer acquisition best practices and Proven tactics that will increase completion rates
A human-centered design approach is the key to building an optimal experience for your customers and unlocking your business growth potential.
Temenos Infinity SaaS product helps banks simplify and accelerate loan process for small businesses under the Bounce Back and CBILS UK government loan schemes.
Three considerations as financial institutions work to protect business owners.
Temenos helps US banks and credit unions to respond rapidly to surging demand for emergency loans for small businesses during Covid-19
Temenos is leveraging its Temenos Infinity SaaS product to enable banks and credit unions to rapidly process loan applications from small businesses under the US government’s Paycheck Protection Program (PPP)