Banque Internationale a Luxembourg (BIL)- Customer Spotlight

Listen as Christine Huberty, CIO at BIL, discusses the bank’s payments modernization journey and how adopting Temenos Payments Hub (TPH) helped transform its complex payments landscape. By modernizing its infrastructure, standardizing payment processes, and enabling API-driven connectivity, BIL enhanced operational efficiency while expanding payment rails and multi-currency capabilities for customers.

The session also highlighted how BIL achieved a 99.6% straight-through processing (STP) rate across 2 million monthly payments, significantly reducing manual intervention and improving processing times. Looking ahead, Christine shares the bank’s focus on instant payments, AI-enabled compliance, bulk payment optimization, and future innovation initiatives including preparations for the digital euro.