Securian Financial - Connector
Manage Debt Protection and Credit Insurance Information with the Securian Connector. Integrated to the Temenos LMS Collection and Recovery Module
The Securian Connector provides a real-time interface that allows users to access Securian’s claim system that gives you the ability to submit, track policy claims, and upload documents for credit protection directly within Temenos LMS Collection.
Key Features
Claim Tracking and Filing
Debt Protection or Credit Insurance claims can be initiated and tracked directly in the system. Using the Securian Claims Tracking Screen, customers can monitor claim details (such as claim summary, and protected person’s information), loan details, documents and comments.
Real-time Interface
The Claim Tracking Screen is populated using real-time information, allowing the direct transmission of the most current claim information to and from Securian to be viewed in the Collection module at any time. In addition, a Claim Submission will be sent to Securian in real-time which shortens the duration of the claim.
Benefits
Eliminate Redundant Data Entry
Reduce the amount of time spent toggling between multiple systems and manually transferring information from one system to another. This connector allows Securian claim information to be referenced directly within the Collection module.
Eliminate the Need for Multiple Touchpoints
Whether creating new claims or answering member inquiries, the credit union front line staff can access member claim status quickly and directly in the Collection module, rather than waiting for an update from their administrative team.