Technology Trends Redefining Banking

An overview across banking segments

Banks today face mounting pressures: rising customer expectations, regulatory scrutiny, increasing cyber threats, and the relentless pace of innovation. The institutions pulling ahead are those that treat technology as a strategic asset, not an operational burden.

This report helps banking leaders understand:

  • The technology trends delivering the greatest impact across segments
  • How generative and agentic AI are transforming productivity, workflows, and customer outcomes
  • Why modern, cloud‑native, composable platforms are now essential foundations for growth
  • How leaders are increasing share of wallet, improving cross-sell, and using real-time, AI-driven capabilities to grow in areas such as DeFi and Payments

In collaboration with Bain & Company, this report brings together industry research, market insights and Temenos Value Benchmark data to give banking leaders an evidence-based view of the trends shaping their banking segments, across technology, retail and business banking, corporate and commercial banking, wealth management and payments. It is designed to support practical, informed decision‑making, grounded in what has been shown to drive value.

Technology

Retail & Business Banking

Corporate & Commercial Banking

Wealth Management

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Payments

Meet the Experts