One of MENA’s leading international banks, Bank ABC will replace its legacy core banking systems for its network of operations serving customers in twenty-five markets from fifteen countries worldwide with a single instance of the Temenos platform. Temenos and Systems will replace its core banking systems for its retail, corporate and wholesale businesses and furthermore power its subsidiary, ila Bank, the MENA region’s fast-growing digital mobile-only bank. Consolidating multiple back-end systems on the Temenos platform in the Cloud will enable Bank ABC to drive scalable efficiency, with a single dashboard and complete 360-degree customer view across business lines and geographies.

The first phase of the project is the implementation of Temenos retail core banking solution and origination on digital banking for ila Bank. Subsequently, Bank ABC will leverage Temenos’ cloud-native solutions and its open and API-first architecture for easy extensibility and open banking integration to enhance the experience and the services delivered to its customers. The project will see the gradual transformation of the Group-wide core banking infrastructure, enabling Bank ABC to benefit from Temenos’ broad set of banking functionality and lower operational cost across its retail and wholesale banking operations.

We partnered successfully with Systems Limited

Systems Limited is a global technology public limited company founded in 1977 with the mission to offer holistic transformations to its clients. 

Learn more about Systems Limited

At a glance

• Just two to four minutes for applicants to complete online credit card origination
• 9% increase in members, from 190K in 2020 to 218K in 2022
• 85% increase in online loan applications in 18 months, from 700 per month to 1,300 per month
• Enables almost-instant issuing of new credit card loans, with auto loans and HELOC soon to follow
• Helps Wescom strengthen its status as a top-ten credit union in California

Wescom Credit Union provides banking with a human touch to more than 220,000 members who live and work in Southern California. Noted for its unique and friendly member experience and ranked among the top 10% of credit unions in Southern California by size, Wescom manages total assets of $6 billion and serves as the preferred banking partner to the students, faculty, staff and alumni of UCLA.

Wescom embraces a model of continuous innovation to help preserve its competitive edge. The credit union identified its online application processes for consumer lending products as one area that it could improve. Starting with credit card origination, Wescom aimed to create an engaging online journey that would match the warmth and friendliness that its members experience during in-branch interactions.

Planning a streamlined application journey

Previously, Wescom relied on aging but still functional systems to support its online credit card loan origination process. For members, the process mainly involved filling out time-consuming digital forms. Non-members had to visit a branch in-person to register before applying for their chosen credit card.

Jeff Smrcka says: “Insisting that non-members went through a separate offline sign-up process was a source of friction that few, if any, of our competitors have tackled. We aimed to accelerate the application journey for existing members and allow non-members to join Wescom and apply for credit cards in one quick, easy process.”

Making a positive impact right away

To support the project, Wescom looked for a tried-and-tested solution that would enable a personalized member journey, integrate seamlessly with its main banking infrastructure, and deliver high levels of automation. The credit union decided to use Temenos Loan Origination, an agile loan and account origination platform and decisioning engine purpose-built for creating frictionless application processes.

Wescom used the Temenos solution to plan, develop, and launch the new application journey for its credit card loans. Soon afterwards, the credit union launched a new credit card specifically for UCLA Alumni, with all applications routed through the new streamlined workflow. Applicants fill out the forms via mobile or browser and can use intuitive DocuSign e-signature tools to complete the process. Wescom also made a series of additional configurations to enable front-line staff to complete online applications on behalf of new members who prefer to visit a branch in-person.

Optimizing online experiences

Using Temenos Loan Origination, Wescom now provides a more seamless and convenient origination journey for its credit cards, free from complexity and hassle. Existing members enjoy a faster, more streamlined experience, while non-members can join Wescom and apply for credit card loans in one quick, simple workflow—without having to visit a branch.

The Temenos solution also enables Wescom to achieve much higher levels of automation in its loan decisioning processes. Applicants who enter their details online and meet defined criteria receive automatic approval for their loan, which means their new credit card can be delivered almost instantly to their digital wallet. Moreover, as internal teams at Wescom now spend less time performing follow-up steps with applicants via phone, text or email, they can focus on more productive work.

Fostering innovation

Wescom is now harnessing the Temenos solution to streamline origination processes for other consumer lending products, including personal loans, auto loans, and home equity—as well as giving users more options for secure authentication when completing their application. When the credit union does receive member feedback on their experiences, it can make changes to processes with greater agility and speed.

Jeff Smrcka says: “The Temenos platform is so flexible and powerful that we can quickly bring new services and enhancements to our members. We’re starting to bring every one of our loan products under a single, powerful origination system with Temenos, with auto loans launched later this year and HELOC [home equity line of credit] next year. By drawing on Temenos support, we’re harnessing the full power of Temenos technology.”

Broadening the membership base

Wescom feels confident that the remodeled loan origination process is contributing to strong membership growth. The credit union has seen online loan applications climb by 85% in 18 months, from 700 per month in June 2021 to 1,300 per month in March 2023, comprising applications from both members and non-members. Wescom’s membership has increased by 9% from 190,000 people in 2020 to 218,000 as of December 2022. The UCLA alumni affinity card is helping the credit union gain members across the United States, far beyond its heartland of Southern California.

Meezan Bank has achieved a meteoric rise to become the largest Islamic bank in Pakistan. Initially established as an investment bank, Meezan Bank became the first Islamic commercial bank of Pakistan in 2002, with a comprehensive range of Shariah-compliant retail, business, treasury, trade finance, and corporate banking services.

Ali Imran Khan, Deputy Chief Information Officer at Meezan Bank explains: “We aim to be first choice for people seeking financial services without compromising on their faith. By bringing our offerings to more consumers, we hope to improve financial inclusion and create a more equitable society.”

In recent years, the Islamic banking market in Pakistan has become increasingly popular. Although Meezan Bank is the pioneer, there are now many other Islamic and conventional banks with Shariah-compliant offerings. So how has Meezan Bank managed to rise so quickly and maintain its status as the premier Islamic bank in Pakistan? One key factor has been the Bank’s longstanding focus on strengthening its technological infrastructure. Over the years, the Bank has held a longstanding partnership with Temenos.

Aiming for a streamlined and scalable approach

In the years following its launch, Meezan Bank saw consistent growth in customer volumes, deposits, and transactions. Gradually, though, as the Bank’s popularity grew over time so did its demands for an efficient technology strategy. At that time, each branch ran its own servers to record and process transactions. But as the bank expanded to more than 150 locations, there was a need for a more sustainable, less complex and costly solution.

Ali Imran Khan continues: “Our legacy core banking system was decentralized. Customer data was not stored centrally and we had to do extra efforts to enable the online transactions. We continued to add hardware when we opened a branch, which resulted in managing hundreds of servers, taking up valuable time and resources.”

Harnessing a centralized core system

To maintain its upwards growth trajectory, Meezan Bank looked to replace its legacy systems with a powerful, centralized core banking platform. After assessing potential solutions, the bank chose Temenos core banking, engaging Temenos business partner Systems Limited to plan and manage the implementation.

During the deployment, Systems Limited helped to familiarize users at Meezan Bank with the tools in Temenos core banking, as Ali Imran Khan confirms: “It’s important to have knowledgeable partners for large-scale projects. Systems Limited and Temenos were excellent: they not only resolved any issues/challenges faced, but also helped us build our internal skillset.”

Enabling seamless fintech integrations

Today, Meezan Bank uses the full suite of modules within Temenos core banking to support its operations—from deposits and treasury services to Islamic trade finance. The bank is also exploring using the open API capabilities of the Temenos platform to integrate with third-party solutions.

Ali Imran Khan adds: “Islamic fintechs are a growth market in Pakistan, especially in payments and financing. We have already connected our core platform with services from one startup, and we know that it will be quick and easy to onboard others. In time, we expect the Pakistani market to move towards Open Banking; Through continuous investment in digital infrastructure and innovation, we aim to pioneer the future of banking, making it more accessible, convenient, and customer-centric. Temenos core banking gives us the integration capabilities we will need to capitalize on the shift.”

Expanding the scope for innovation

Using Temenos core banking, the bank integrated the core platform with its digital and mobile channels to enable customers to access their accounts, check transactions, and make payments anytime, anywhere.

Meezan Bank can now launch a product in 3 to 4 months’ time, previously, it was more than a year.

Reaching millions of customers

Replacing distributed legacy systems with a centralized core platform has made expanding the bank’s branch network much easier. Now, the bank simply onboards new locations to the platform, without adding local infrastructure. Meezan Bank had around 200 branches when Temenos was deployed; it now has more than 1000 across Pakistan.

Enhanced services and a wider branch network have contributed to a much larger customer base: Meezan Bank has more than 4.5 million customers and is now the most profitable Pakistani bank. Meezan Bank also continues to lead the Islamic banking market, with a 33 percent share—When Temenos was deployed, Meezan Bank had just reached the top 15 banks in Pakistan, with deposits of PKR 100 billion; today, it is ranked number four, with deposits of PKR 1.66 trillion. On the digital front, Meezan bank’s transaction volume are growing, with 90% more online transactions than over-the-counter transactions.

Ali Imran Khan continues: “Temenos core banking has been one of the important components in our phenomenal growth. The platform allows us to innovate and seamlessly manage much higher transaction volumes.”

Winning international recognition

Meezan Bank’s success has brought plaudits within Pakistan and beyond. The bank has been named as the ‘Best Bank’ – (2018 & 2020) and ‘Best Consumer Bank’ (2022) at the most prestigious Pakistan Banking Awards by IBP Pakistan, as well as being heralded by prestigious international publications such as Global Finance, Asiamoney and The Banker.

We partnered successfully with Systems Limited

Systems Limited is a global technology public limited company founded in 1977 with the mission to offer holistic transformations to its clients. 

Learn more about Systems Limited

Since 1994, Sinapi Aba has helped financially disadvantaged Ghanaians to build a more prosperous future for themselves. Originally a non-governmental organization providing financial education, Sinapi Aba gained a license to offer savings accounts and deposits in 2013. Today, while Sinapi Aba Trust runs sanitation, apprenticeship, and mentoring programs, Sinapi Aba Savings and Loans focuses on increasing financial inclusion across Ghana.

Aaron Rex Opoku-Ahene, Chief Operating Officer at Sinapi Aba Savings and Loans, explains: “We aim to reach customer groups neglected by larger financial institutions. These include micro, small and medium-sized enterprises [MSMEs], which are often run by women, as well as farmers in isolated rural locations. Our goal is to help them to expand their businesses, build homes, pay their bills, and support their families and local community.”

Hitting roadblocks on the growth journey

Previously, Sinapi Aba managed its lending and savings operations using spreadsheets, stored locally on devices at branches. However, if a device malfunctioned or an authorized user was unavailable to access the right file, business was disrupted and customers requesting a statement went away disappointed. This technology model also made it difficult to scale operations.

King Asante-Frempong, Head of IT/MIS at Sinapi Aba Savings and Loans adds: “For every new customer, we had to create and maintain a new spreadsheet to record transactions and loan repayments. As we expanded, this was becoming unsustainably complex. And relying on legacy systems also restricted our ability to innovate, which was essential for us to bring financial services to more people, especially those that could not easily get to our branches.”

The operating model had drawbacks for internal efficiency and transparency, too. “Preparing close-of-business (COB) and end-of-month reports on our overall lending performance was tough. A member of our team would have to pull together all the spreadsheets from our branches and then calculate consolidated figures, which was very time-consuming, tedious, and error-prone work,” adds King Asante-Frempong.

Adopting a more agile and robust business model

To increase its outreach to underserved communities, Sinapi Aba decided to modernize its technology capabilities. The objective was to replace spreadsheets with a scalable core banking platform supported by a central customer database. After assessing potential solutions, Sinapi Aba selected Temenos Financial Inclusion.

Accessing leading-edge core banking capabilities

Since the initial deployment, Sinapi Aba has worked with STRAJ Solutions to complete multiple upgrades of the Temenos platform, enabling access to the latest functionality, integration, and support. Among the most important enhancements that the microfinance institution has gained with recent releases are non-stop 24/7 transaction processing capabilities and a more intuitive browser-based user interface.

Temenos Financial Inclusion also simplifies data analytics and report generation for Sinapi Aba. Rather than spending time scraping data from complex spreadsheets, business users can quickly create reports for senior stakeholders that provide insights into the COB or end-of-month position, the overall performance of the lending portfolio, and other key metrics, such as operational costs.

At any time, Sinapi Aba can call on STRAJ Solutions for additional support. “The training from STRAJ Solutions was excellent, so we have a strong knowledge of Temenos core banking and the Financial Inclusion configuration. Whenever we face challenges, they provide great service and quickly bring in help from Temenos when required,” adds King Asante-Frempong.

Bringing financial services to clients in isolated regions

Sinapi Aba is using the open API capabilities of Temenos core banking to innovate and launch new customer services. For example, the microfinance institution has integrated its core banking platform with the Ghana Interbank Payments and Settlements System managed by the country’s central bank—enabling customers to make instant transfers from their Sinapi Aba account to other banks or digital wallets.

In another major initiative, Sinapi Aba used Temenos to develop a mobile banking platform specifically for underserved customer groups. Available as an iOS or Android app or a USSD service, the mobile offering gives users a secure, accessible, and convenient way to make loan repayments, check savings accounts, pay bills, transfer funds, and more. It also offers access to a series of ‘How-to’ educational videos in multiple languages that help to increase financial literacy and build confidence in managing money.

Although only launched recently, Sinapi Aba has recorded a total of 63,000 customer signups for the mobile banking offering, with 65,000 transactions being made through the app and USSD service every month. In total, 54.3 percent of users are women, and 33.3 percent are from younger demographic groups. Sinapi Aba believes the mobile offering will be a game-changer for financial inclusion.

Reaching more and more disadvantaged Ghanaians

Today, Sinapi Aba uses Temenos Financial Inclusion to support operations at 44 branches, manage more than 600,000 accounts, and process more than one million daily transactions. “We are achieving an average yearly growth of 30 to 35 percent and consistently hitting our targets,” adds Aaron Rex Opoku-Ahene. “One key factor behind this growth is having a reliable, scalable core system that allows us to manage more and more transactions seamlessly.”

King Asante-Frempong concludes: “We have worked with Temenos and STRAJ Solutions for more than 20 years now, and they remain valuable partners to us and an important part of our success. Temenos Financial Inclusion enables us to develop innovative services that increase financial inclusion and help hundreds of thousands of disadvantaged Ghanaians to achieve a brighter and happier future for themselves.”

We partnered successfully with:

STRAJ have walked the digital transformation journey with Temenos clients since 2002, enabling them derive optimum value from their investment in the technology of the day.

At a glance

• Scalable, robust platform upon which to build and integrate innovative solutions

• Exceptional foundation that allows HOPE to continuously adapt and expand digital services

Clearing the way to growth

In Africa, HOPE International operates microfinance institutions in three locations: Rwanda, Burundi, and the Republic of the Congo. Recently, the organization has focused more on digital service delivery to reach communities in more remote regions and to create greater efficiencies in operations.

Emmanuel Wuver continues: “We now use our in-house built digital field applications to take customer registration, loan applications, and repayments to people rather than relying on them to come our branches. We are also pursuing an ambitious innovation program, featuring new services and an enhanced client experience.”

Previously, Hope International relied on a suite of legacy applications to develop products and process transactions across multiple microfinance institutions. The organization found tasks such as launching new services, preparing reports and tracking loan repayments complex and time-consuming, and supporting differing platforms was inefficient.

“We had gone as far as we could with our old systems,” adds Emmanuel Wuver. “We decided to look for an alternative that would support our innovation and outreach plans. For example, we were keen to integrate our digital field application and mobile banking channels with third-party solutions—including leading-edge fintech tools—to form a more user-friendly, accessible ecosystem of microfinance services.”

Implementing a platform tailor-made for microfinance

To improve operations at its three African microfinance institutions, HOPE International decided to deploy Temenos Financial Inclusion. Purpose-built to help non-bank financial institutions increase their outreach, the scalable, packaged Temenos solution provides integrated core banking, analytics, and digital channels functionality, and pre-configured workflows to reduce time to value.

Emmanuel Wuver explains: “The Temenos solution offers efficiencies to our work, along with configurable product development frameworks to accelerate innovation. We were also impressed with the open APIs, which make it easier to connect with our commercial partners. The extensive experience of Temenos in the microfinance space was another attraction.”

Bringing financial services to people in need

Today, Temenos Financial Inclusion plays a key role in supporting HOPE International’s African microfinance operations. The organization uses the platform for supporting branch services, processing transactions across multiple application channels, managing loan disbursements and payments, and more.

“Our business teams appreciated the flexibility of the Temenos platform, including adding new menus and building product workflows to fit their needs,” adds Emmanuel Wuver. “We have especially appreciated the ability to build internally on the Temenos platform, enabling us to better equip our staff and significantly enhance our operations.”

The organization has launched internal applications for customer registration, loan applications, and loan repayments that have been integrated with the Temenos platform. Additionally, HOPE has been able to connect the Temenos platform with multiple third-party software applications, including mobile banking and government services.

The engagement with Temenos has also helped HOPE International achieve it’s goal to increase its outreach, as Emmanuel Wuver confirms: “Connecting the Temenos platform with our digital field application allows us to bring new services to people in remote communities. The solution really helps us in our mission to alleviate poverty and support people in need.”

Embracing leading-edge fintech solutions

At a Glance

• Provides the foundations for the first ever digital-only bank in Singapore
• Enables 83% faster product development than typical core banking platforms
• Requires 50% fewer resources to manage and operate than standard systems

In 2019, the Monetary Authority of Singapore offered its first ever licenses for digital-only banks. Chinese property development company and Fortune Global 500 member Greenland Group and Hong Kong fintech Linklogis saw a golden opportunity to seize first-mover advantage. Together, they developed plans for Green Link Digital Bank, a financial service provider that would set the standard for innovation in Singapore.

Mr. Kuang Mi, CEO of Lianqi Cloud, and the Head of IT, Greenland Digitech (Parent company of Green Link Digital Bank), explains: “We decided to focus on micro-, small-, and medium-sized enterprises (MSMEs) in high-growth sectors such as technology and sustainable construction. Our goal was to provide digital and mobile banking that would enable our clients to access much-needed capital, manage and improve their liquidity and cash flow, and expand their businesses.”

Turning plans into reality

Building an all-new digital bank from scratch was a considerable challenge. The founders wanted Green Link Digital Bank to offer an extensive range of services—from deposit accounts, loans and electronic payments to specialist trade and supply chain financing, and cutting-edge open banking offerings.

Mr. Kuang Mi continues: “We knew we would face strong competition from other agile fintechs that specialize in developing user-friendly, multi-channel banking services. To survive and thrive in this challenging market, we aimed to implement a lean, agile, and cost-efficient operating model that would enable us to focus on digital innovation and foster long-term relationships with our clients.”

Turning plans into reality would require the right mix of robust infrastructure resources and flexible product development capabilities. To move quickly, the team behind Green Link Digital Bank searched for a proven, best-of-breed core banking platform that would help to meet regulatory requirements and serve as a reliable foundation for its online and mobile services. Scalability was another key requirement: once the bank was well established in Singapore, the plan was to expand into other South Asian markets.

Laying robust foundations

After assessing core banking systems from international and local vendors, Green Link Digital Bank selected Temenos core banking running on the Huawei Cloud to support its launch. The bank makes extensive use of the core platform, including Temenos Payments and Temenos Data Hub, for product development, managing client accounts and transactions, and for key back-office and compliance processes.

Greenland Digitech led the implementation of the core platform for Green Link Digital Bank, with support from Temenos and Huawei. The bank went live in just 11 months, as Mr. Kuang Mi confirms: “Temenos delivered exceptional support, ensuring we completed the implementation quickly and efficiently.”

Breaking new ground in Singapore

Supported by Temenos, Green Link Digital Bank has successfully launched on the market, becoming the first digital-only bank to operate in Singapore. Using product development frameworks in Temenos core banking, the bank has created compelling and relevant payments, lending, and supply chain finance services to help MSMEs to access vital working capital and trade with local and international partners.

The pre-configured workflows in Temenos also simplify systems management for Green Link Digital Bank, as Mr. Kuang Mi comments: “Most core banking systems require customization and additional coding. Temenos core banking eliminates this complex, time-consuming work: we can manage and operate the platform with 50 percent fewer resources than a typical core system, freeing time for more valuable work.”

Forging a nimble, cost-efficient operating model

Running Temenos core banking on the Huawei Cloud is helping Green Link Digital Bank optimize agility and cost-efficiency. “With the cloud model, we avoid the hassle and expenses of managing on-premises infrastructure, and we can quickly deploy additional resources to run testing cycles for new product features,” adds Mr. Kuang Mi. “Using Temenos core banking on the cloud makes us a more nimble operation.”

Furthermore, Temenos Data Hub is enabling Green Link Digital Bank to achieve efficiencies in its back-office workflows, as Mr. Kuang Mi adds: “Temenos Data Hub offers us a lot of flexibility around how we schedule and run our batch processes, and helps us gain a clear view of our end-of-day position.”

Currently, Green Link Digital Bank is using the API capabilities of Temenos core banking to develop and trial open banking services for MSMEs. The bank is running several pilot schemes with clients to test and optimize the new offerings before launching them to the wider market in Singapore.

At a glance

• Sets new standards for innovation as one of the first digital-only banks in Ecuador
• Plans to bring new banking services to one million existing cardholders and business clients
• Running on the Amazon Web Services public cloud provides exceptional levels of availability
• Data analytics supports development of differentiated, hyper-personalized services

Since 1968, Diners Club Ecuador has been among the premier financial service providers in South America. Part of Grupo Pichincha—one of the largest finance groups in the region—Diners Club Ecuador was the first issuer of credit cards in the country, and has since extended its services to include payments, insurance, investments and much more. The organization now serves around one million cardholders and merchants.

Mónica Carrión, Vice President of Services Center Club Ecuador, explains: “We lead the Ecuadorian credit card market through continuous innovation and improvement. We are always focused on building lasting relationships with our clients and merchant clients, helping them at every stage of their lives.”

Tackling a fresh challenge

In recent years, a regulatory change has created a valuable opportunity for Diners Club Ecuador. The new rules allow the organization to operate as a full-service bank, rather than solely as a credit card issuer and merchant acquirer. To take advantage of the new financial landscape, Diners Club Ecuador planned to launch user-friendly banking products, including deposits, loans, and mortgages.

Making the transition into banking would require a new technology strategy. The key requirement was a powerful, scalable core banking platform to manage transactions, ensure compliance, and support always-on digital services. Alongside this, Diners Club Ecuador looked to enhance its data analytics capabilities to enable the development of smarter, more targeted products and services.

“Exceptional performance and availability were absolute musts for our new core solution, as just one second of downtime could have huge costs and significantly damage the client experience,” adds Mónica Carrión. “We wanted to extend our use of predictive models and AI beyond credit scoring and risk management to understand client behaviors in more depth.”

Harnessing proven solutions from the market leader

After compiling a shortlist of providers that could deliver core banking and sophisticated analytics solutions in South America, Diners Club Ecuador decided to deploy Temenos core banking and Temenos Analytics running on the Amazon Web Services (AWS) public cloud.

She continues: “Another point in favor of Temenos was their investment in research and development; we knew we were getting the best and latest banking functionality. The cloud model is part of our long-term innovation strategy, allowing us to optimize cost efficiency and outsource infrastructure management.”

Implementing high-performance cloud-native tools

Diners Club Ecuador worked with Temenos to implement and configure the core banking and analytics solutions running on the AWS cloud. During the COVID-19 pandemic, the organizations employed a remote working model to maintain momentum on the project.

Mónica Carrión adds: “The deployment was a steep learning curve, but Temenos offered support at every stage.”

The Users across the IT, product design, innovation, and marketing departments at Diners Club Ecuador now harness the Temenos solutions to develop digital banking services, monitor and analyze online client interactions, and process transactions. Easy to scale, the cloud-native Temenos on AWS solutions have been purpose-built to provide high levels of performance, resilience, and security.

Bringing digital banking to Ecuador

Working with Temenos, Diners Club Ecuador is adding banking products to its existing credit card portfolio. Already, existing clients are opening bank accounts, with more services planned for the coming months. The simple, secure 100% digital banking offerings will enable users to access accounts, and check and manage transactions while on the move, 24/7.

Among the services currently under development are interest-bearing deposits accounts, advance billing services for businesses, and mortgage loans. The organization has also created bespoke lending products for merchants that enable users to sign up online with just a few clicks; within a few months, Diners Club Ecuador has already granted loans worth tens of millions of US dollars.

Mónica Carrión explains: “With Temenos, we have enhanced our value proposition, bringing user-friendly digital banking to the market. In the coming months, we aim to cross-sell banking services to one million existing clients, as well as winning new business”.

Using Temenos Analytics, Diners Club Ecuador is uncovering insights into client preferences, as Mónica Carrión confirms: “With Temenos Analytics, we can analyze clients’ purchasing habits and create more compelling and hyper-personalized banking services. This will help to inspire long-term loyalty.”

Building a more successful future

Diners Club Ecuador is also keeping a close eye on Open Banking regulations in Europe, with the possibility that the rules could soon be extended to Ecuador. If this happens, the API capabilities of the Temenos platform will place Diners Club Ecuador in an excellent position, enabling seamless third-party integrations.

We partnered successfully with AWS

Amazon Web Services (AWS) is a secure cloud services platform, offering compute power, database storage, content delivery and other functionality to help businesses scale and grow.

Learn more about AWS

Baiduri Bank is one of the largest providers of financial products and services in Brunei, and serves diverse customer segments ranging from retail, MSMEs to corporate and institutional clients. The Bank offers a comprehensive suite of digital solutions including an award-winning mobile banking app and dedicated business digital banking service. The bank will adopt Temenos banking services for core banking, data analytics and financial crime mitigation (FCM) to support its retail and corporate banking, finance and wealth management operations. With this move, Baiduri Bank will be the first bank in Brunei to operate its core banking platform in the cloud under the SaaS model.

Replacing legacy systems with Temenos modern SaaS on Microsoft Azure will enable Baiduri Bank to offer superior customer propositions with personalized offerings at a fraction of the time and cost. The move to Temenos Banking Cloud will commence in 2023, led by Temenos implementation partner Tech Mahindra. Temenos Banking Cloud allows Baiduri Bank to progressively renovate its IT landscape using a composable banking approach to deploy new services faster, more cost-effectively, and at scale.

Established in 1975 as a public shareholding company, Invest Bank offers a wide range of financial products and services for corporate as well as retail banking. Invest Bank intends to leverage Temenos’ event-driven open-API architecture and extensibility framework to go beyond banking and create a lifestyle services platform. The premier commercial bank in UAE, has selected Temenos to take its digital and core banking to the cloud in partnership with Systems.

Invest Bank will adopt an end-to-end retail and wholesale banking solution on the Temenos Banking Cloud, becoming one of the first in the UAE to adopt a full SaaS model for its digital and core banking platform. The front-to-back capabilities of digital banking and core banking delivered as SaaS on Temenos’ open platform for composable banking will enable Invest Bank to modernize legacy platforms, bring new products and services to market faster, as well as deliver more innovative customer experiences. Planned enhancements include instant onboarding and origination with automated approvals based on AI-based rules. The bank will also use the Temenos platform to improve operational efficiency with increased automation and digitized workflows.

We partnered successfully with Systems Limited

Systems Limited is a global technology public limited company founded in 1977 with the mission to offer holistic transformations to its clients. 

Learn more about Systems Limited

Allied Irish Banks (AIB) is the Ireland’s largest bank and is critical to the growth of the country. The bank offers retail, business and corporate banking and aims to deliver a more resilient platform to provide much richer lending capabilities in a more digital fashion to its customers. This is why AIB defined a core strategy to tackle its core modernization. The bank decided to replace its complex, slow, and costly legacy core banking applications with Temenos core banking platform. The goal of the program is to consolidate multiple legacy core banking systems onto one market-leading platform surrounded by an API-driven architecture.

Pat O’Sullivan, CIO Business Platforms explains: “With Temenos, Allied Irish Banks is working to streamline business credit onto a single platform to deliver a modern, flexible solution that will provide business credit capabilities to all AIB’s customers. With Temenos, we are consolidating disparate systems, and removing complex, manual processes, which in turn reduces cost, and it enables us to rapidly respond to our customer demands and enhance our service. This is one of the most fundamentally important and strategic programs underway at AIB and is at the center of our ambition to transform the bank.”

AIB chose Temenos because of the referenceability of its core banking in the marketplace, the functionality, and the very rich and very flexible product capability that would work to bridge any gaps. The first phase of the 4 years modernization project is related to the business and corporate accounting. AIB went live with Release One for Bilateral Loans 11 months after signing. AIB current focus is on SME lending and delivering a very rich end-to-end digital product for their customer. In 2024 and 2025, AIB will be more involved in corporate syndication to deliver rich financial capabilities to its customers with the support of Temenos.