FirstClose

Request real estate services with the FirstClose Connector. Integrated to the Temenos LMS loan origination module.

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The FirstClose Connector provides access to the FirstClose ONE platform of solutions allowing financial institutions the ability to order and process real estate services, such as appraisal, automated valuation, closing, flood certification, property condition report, recording, tax service, title search, valuation, and verification directly within Temenos LMS Origination.

Key Features

Simple and Seamless Ordering

The FirstClose connector allows users to seamlessly request real estate services directly within the Loan Origination module. When real estate services are requested from FirstClose, the data from the loan application is auto-populated in the order to eliminate duplicate data-entry and minimize human errors.

Automated Document Management

Once an order is completed, the loan application will automatically be updated with the order details. The details of the order will also be mapped back into the Collateral Panel to view, and the order will load into the Loan Origination system as a PDF to be accessed.

Tracking and Reporting

Track the status of submitted loan applications, review comments, notifications, and increase your communication to vendors on status of orders in the Comment History screen directly integrated into the Loan Origination system. By accessing this data in one system it will also give you the ability to view turn-time reports and pending reports.

Benefits

Single System of Record

All tools needed to request, contact vendors, underwrite and approve applications are available within one centralized system.

Time Efficiency and Data Accuracy

Existing borrower, collateral, and loan information is automatically transmitted between the module and FirstClose, greatly reducing the amount of manual data entry required.

Resources

FirstClose Connector

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IDology

Capture data and confirm identity with the IDology connector. Integrated to the Temenos LMS loan origination module.

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The IDology Connector uses ExpectID technology to create a more satisfying account or loan origination experience by allowing applicants to capture data directly from their driver’s license or other personal identification instead of having to type it in. This secure and convenient process not only saves time but also reduces the chance that an application is abandoned.

Key Features

Removing Keystrokes using Personal Identification

The IDology connector pulls data directly from an applicant’s personal identification and automatically enters it into an account or loan application – there is no need to manually type anything in. The applicant can simply take a photo of the front and back of their ID.

Facial Matching Technology

For added security, the connector makes use of IDology’s facial recognition technology to prompt the applicant to take a “selfie” which is then compared to their personal identification. The facial recognition feature will not accept a photo from a photo album—only one taken with a camera at that instant. Including facial recognition at the beginning of the origination process is shown to be a deterrent to fraudsters – who recognize this authentication method is virtually impossible to “fake out.”

Additional Verification

Multiple levels of verification exist within the connector to ensure the information captured is accurate and secure. The IDology connector evaluates layers of attributes for signs of risk to quickly verify and onboard the user. The technology also supports a facial matching algorithm that gives a confidence score for how closely the ID photo matches a selfie.

Secure Data Storage

As the application data is seamlessly captured through the IDology connector, it is uploaded into Temenos LMS Origination for safe storage. The accurate, reliable information can be available for audit at a moment’s notice.

Benefits

Faster Applications

ExpectID Scan Onboard removes friction from the application process, drastically reducing the time it takes a user to get to “yes” on a loan application or open a new account. A faster process keeps users engaged, reduces the chances they will abandon the process because it is too time-consuming, and gives them a positive impression of the financial institution.

Data Is Accurate and Secure

Since the IDology connector pulls an applicant’s demographic data directly from their ID, the information is valid and accurate—applicants will not be concerned about entering their data incorrectly. Though the application takes place via mobile channels, identity validation via facial recognition ensures that fraud will not affect an application. Applicants gain confidence in the process and the financial institution’s approach to security, and institutions know that in the event of an audit, they can access up-to-date information securely stored within the Temenos system.

Resources

IDology Connector

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Kinective

Streamline the eSignature experience. Integrated to the Temenos LMS loan origination module.

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The IMM eSign Remote Connector makes electronic signature (eSignature) easier with direct integration to Temenos LMS Origination.

Key Features

Certified eSignature Connector

Reduce costs per transaction by decreasing paper generation and operating costs. IMM eSign Remote helps to execute account and loan documents faster, enabling account holders to open new accounts and start loans within minutes.

Streamlined Verification Process

The eSign Remote connector offers authentication options which enable financial institutions to easily verify the signer and validate the document integrity each time it is accessed going forward. Each option provides a greater level of assurance so the financial institution can match the option most appropriate to the transaction. IMM eSign Remote offers authentication options including email verification, share secret password authentication, and knowledge-based authentication (KBA) questions.

Ensured Compliance

Using the eSign Remote connector can help financial institutions meet compliance requirements by controlling the signing process and ensuring all information remains secure IMM eSign Remote is fully compliant with UETA and ESIGN acts as well as fully legally enforceable.

Benefits

Reduce Cost Through Efficiency Gains

Lower transaction expenses by minimizing paper usage and reducing operational overhead. IMM eSign Remote streamlines the signing process for account and loan documents, allowing customers to open accounts and initiate loans in just minutes.

Increase Efficiency

Use a single system to manage all online documents and signatures, as well as present pre-populated PDF documents with eSignature capabilities to account holders.

Increase Staff Productivity

The eSign Remote connector eliminates the time-consuming tasks associated with paper documents. Staff can send documents for signature to account and loan applicants instantly and set up automated reminders to progress the process. There is also no need to re-key data because eSign Remote can automatically update information from the system.

Resources

Kinective eSign Remote Connector-

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PSCU - Lending

Streamline the creation of credit card accounts with the PSCU Connector. Integrated to the Temenos LMS Loan Origination Module.

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The PSCU connector allows credit card fulfillment request and update information to be transferred directly between Temenos LMS Origination and PSCU.

Key Features

Seamless Connection

The PSCU connector supplies a seamless connection between PSCU and Temenos LMS Origination. When a loan is approved and disbursed, all information is automatically transmitted to PSCU where requests for new credit card accounts, increased credit limits, or additional authorized users can be easily processed.

Support of Multiple Products

Temenos LMS Origination’s dynamic rules engine can support an endless number of credit card programs. Data such as card type, card design, and over the limit fees can be customized for each card offering and transmitted directly to PSCU with this connector.

Real-Time Communication

This connector provides a real-time connection between Temenos and PSCU. Credit card request are instantly transmitted for timely processing.

Benefits

Reduce Data Entry

Information from Temenos LMS Origination is automatically pre-populated in PSCU for account creation and servicing, eliminating human error and the need for double data entry.

Increase Efficiency

The PSCU connector eliminates the need to toggle between software applications to manage credit card service requests.

Decrease Processing Time

A real-time connection between Temenos and PSCU allows for a quick turnaround on credit card service requests which can improve account holder satisfaction and ensure processing time is kept to a minimum.

Resources

PSCU – Lending

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Open Lending

Increase auto loan approvals with lenders protection. Integrated to the Temenos LMS loan origination module.

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The Lenders Protection connector by Open Lending provides financial institutions with the ability to expand their auto-loan portfolio by offering an insured alternative for loans that would otherwise be declined. With Temenos LMS Origination, financial institutions can easily establish criteria that automatically directs loan applications within defined underwriting criteria to Lenders Protection for an instant decision and risk-based pricing quote.

Key Features

Seamless Connection

A real-time connection between the Loan Origination module and Lenders Protection allows institutions to submit applications to Lenders Protection automatically or through workflow steps within the system. Lenders Protection will evaluate the auto loan application and return a recommended decision within seconds. Users can then easily apply the Lenders Protection results to the application data or automatically create a counteroffer within the Loan Origination module.

New Lenders Protection Panel

This new panel allows users to submit an application to Lenders Protection which can be added to any new or existing screen. This panel will display the recommended decision from Lenders Protection, as well as provide access to the Approval Sheet which contains a decision, counter reasons (if countered), terms and stipulations.

Real-Time Interface

Financial institutions are able to automate sending the vehicle loans to Lenders Protection by using the system’s powerful rules engine, which also allows administrators to facilitate the processing of Lenders Protection actions, manage the processing of Lenders Protection results, and set the values of system fields required to transmit applications to Lenders Protection.

Benefits

Increase Auto Loan Portfolio

Financial institution auto loan portfolios can easily be expanded through the Lenders Protection connector as it boosts loan approvals by expanding credit approvals, reducing the loan by extending interest rates, down payments, and providing more favorable loan terms on applications that would otherwise be rejected by the institution. Lenders Protection minimizes the risk associated with these loans.

Decrease Redundant Data Entry

Information from the Temenos database is automatically sent to Lenders Protection and pre-populated on the screen. Terms created by Lenders Protection are also immediately transferred and saved within the Temenos system reducing the amount of manual data entry required.

Eliminate the Need for Multiple Software Applications

Eliminate the time wasted maneuvering between multiple screens and programs. All tools needed to send and receive auto loan data to Lenders Protection can be found directly within the Loan Origination module.

Resources

Lenders Protection Connector

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DocuSign Connector

eSignatures Made Easy with DocuSign. Integrated to the Temenos LMS Loan Origination Module.

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The DocuSign connector allows documents generated in Temenos LMS Origination to be seamlessly transmitted to DocuSign for distribution and e-signature.

Key Features

Seamless Integration

Documents are seamlessly transferred from Temenos to DocuSign for signature using their standard “envelope” concept. DocuSign tracks all signature captures, as well as automatically distributes any necessary reminders and expiration notifications. During the document lifecycle, as well as when all signatures are obtained, DocuSign sends the updated and completed status back to Temenos and the documents are stored in the system or your archiving system for future reference.

Identify Signers

The DocuSign connector allows a financial institution representative to easily identify all appropriate document signers and reviewers within the platform. Individuals not marked as a signer or reviewer by default can be manually selected and added to the distribution list.

Security & Signature Verification

The identity of a signer can be verified using the optional ID Check. This security feature presents a signer with six verification questions, of which four must be answered correctly in order to gain access to the document(s).

Benefits

Single Platform Approach

DocuSign’s e-signature and notification services are fully integrated with Temenos LMS Origination. No longer will financial institution employees need to leave the system to distribute documents or check the status of applicant signatures.

Added Convenience

Using the DocuSign connector provides additional convenience to both the financial institution and potential applicant. Financial institution employees are no longer dependent on an applicant’s ability to visit a branch in order to finalize an account or loan. Applicants receive an enhanced experience through the ability to quickly and easily sign documents anywhere, anytime!”

Resources

DocuSign Connector

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JD Power and Associates

Access Vehicle Valuation Data with the JDPA Connector. Integrated to the Temenos LMS Loan Origination Module.

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The JDPA connector allows users to retrieve vehicle market values from JDPA, an industry leader in vehicle valuation, products, services, and information, directly through Temenos LMS Origination.

Key Features

Obtain Real-Time Information

Vehicle value information from JDPA can be conveniently accessed in real-time using the JDPA Calculator right from Temenos LMS Origination.

Include JDPA Values in Each Application

The JDPA Calculator can be built into the application process to ensure market values are included with each record. The information is then saved within Temenos LMS Origination and can later be referenced by loan processors and underwriters.

Access Values at Any Time

The JDPA Calculator can be made available at a designated point in the application process or by selecting it from a menu on the main application tool bar. 4. Easily Update Information – Vehicle information for each application can be modified and updated at any time on an as-needed basis.

Benefits

Reduce Costly Errors

Avoid errors caused by manual vehicle value look-ups and reduce mistakes that can result from copying data from one program to another. 2. Save Time – Eliminate time spent on duplicate data entry and shifting between more than one program. All necessary JDPA calculation tools can be accessed directly within Temenos LMS Origination.

Information at your Fingertips

Electronically obtain vehicle book values in real-time while speaking with a customer or processing an application. “

Resources

JDPA Connector

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DealerTrack

Quickly Process and Decision Vehicle Loans with Dealertrack. Integrated to the Temenos LMS Loan Origination Module.

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The Dealertrack connector provides seamless integration between Temenos LMS Origination and dealerships on the Dealertrack credit application network.

Key Features

 Seamless Integration

Applications created through Dealertrack, including dealer comments, are automatically transferred to the platform where a defined workflow begins. Upon completion of the workflow, the loan pricing and decision are communicated back to Dealertrack to be reviewed by the dealer.

Automatic Decisions

Take advantage of Temenos LMS Origination’s flexible configuration settings and robust business rules engine to decision and price loans in a timely manner with no manual interaction.

Process, Track and Update

The Dealertrack connector creates a single interface where vehicle loan applications can be processed, tracked and updated. All changes made within the system are sent directly back to Dealertrack so dealerships can monitor the loan application status.

Benefits

Increase Revenue Opportunities

The Dealertrack connector allows financial institutions to take advantage of the indirect lending channel to reach a large audience of dealerships to attract new loans!

Save Time

Eliminate time spent manually approving loans by creating simple, easy to use business rules that automate loan pricing and decisions.

Reduce Redundant Data Entry

Fields in Temenos LMS Origination are automatically populated based on information found on the Dealertrack application, eliminating the need for double data entry!

Resources

DealerTrack Connector

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TruStage - Protection Advisor Expert Connector

Quote and Cross-sell TruStage Products. Integrated to the Temenos LMS Loan Origination Module.

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TruStage’s Protection Advisor Expert (PAX) connector makes it easy and seamless to quote MEMBER’S CHOICE® Guaranteed Asset Protection (GAP) and MEMBER’S CHOICE® Mechanical Repair Coverage (MRC) from a single platform, within Temenos LMS Origination.

Key Features

Directly Access the TruStage Calculator

On reaching the TruStage PAX screen, all pertinent loan, vehicle and member data is securely transferred and displayed directly within the system. Using the PAX coverage screen, the loan officer can obtain quotes using the different package options.

Retrieve Quotes and Print Documents

A simple “refresh” action, which can be done automatically in the system, pulls in the quoted product options, the cost, the status and any documents created. Documents retrieved for GAP and MRC from the TruStage Calculator are accessible within the system and can be printed along with all other loan documents at the end of the origination process.

Fulfill GAP and MRC Requests

PAX will continue to support the actual issuance process for GAP and MRC, and loan officers can continue to use PAX to quote and issue products after the loan event. The loanliner.com report manager will track and report on your sales.

Benefits

Increase Loan Process Efficiency

No longer do loan officers need to toggle between multiple programs during the loan origination process. In addition, PAX fields are pre-populated with information from Temenos LMS Origination, and all fees associated with GAP and MRC are included in the loan transaction automatically, reducing duplicate data entry and the likelihood of human error.

Boost Insurance Product Sales

The ability to quote GAP and MRC is built directly into the loan origination workflow, ensuring these products are referenced during every transaction and increasing the likelihood of a successful sale.

Provide Multiple Quotes At One Time

Using the connector, loan officers can create quotes for multiple pieces of collateral at one time as part of the loan origination process.

Monitor Performance

Using the powerful reporting functionality found in the Temenos LMS Origination, management can easily track and evaluate how often products are being quoted and fulfilled in order to make timely changes in strategy.”

Resources

Protection Advisor Expert Connector

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CU Direct - CUDL Connector

Efficiently Decision Vehicle Dealer Application with CUDL. Integrated to the Temenos LMS Loan Origination Module.

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The CUDL connector allows participating dealer applications submitted through Credit Union Direct Lending (CUDL) to be seamlessly transmitted to/from Temenos LMS Origination for underwriting, pricing and decisioning.

Key Features

Seamless Loan Origination

When a participating dealer submits a new loan request through the CUDL portal, all dealer-entered information is transmitted to the system and a new application is generated in the platform. Due to seamless integration, fields are automatically populated, and the assigned loan origination workflow is immediately applied to the application.

Quick Communication

Upon completion of the assigned workflow in the Loan Origination module, a loan decision can be automatically communicated back to CUDL, and the dealership is notified of the outcome. All comments entered on an account can be shared between Temenos and CUDL no matter where the comment originated.

Easily Update Information

Loan information can be modified at any time within the system, which in turn updates the application on the CUDL portal.

Benefits

Increase Response Time

Use business rules to auto-decision loans in order to quickly respond to dealer requests and reduce the amount of time spent manually processing applications.

Automatic Notifications

The CUDL connector ensures information between Temenos and CUDL always stays in sync. Whether the application is approved, denied or requires follow up, information is immediately and automatically shared between both parties.

Quick and Easy Activation

With this connector, data entry is a thing of the past! Fields in Temenos LMS Origination are pre-filled with all the information found on the CUDL application.

Resources

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