Provider Category: Digital Front Office
Accelerate digital transformation with seamless, responsive mobile & web applications for financial services
EnNovate is an AI-powered omni-channel management platform that accelerates digital transformation for banks, fintechs, and insurers. Supporting mobile and web applications across all channels, it delivers seamless, responsive, and secure experiences. With flexible architecture and modular APIs, EnNovate reduces time-to-market by up to 50%, empowering institutions to innovate, scale, and personalize every financial interaction.
Key benefits
Accelerated Digital Transformation
Reduces time-to-market by up to 50%, enabling institutions to launch and scale digital channels faster. Delivers ready-to-launch mobile and online banking experiences without long development cycles.
Seamless Omni-Channel Experience
Provides consistent and synchronized user journeys across mobile, web, and internet banking channels, ensuring real-time continuity, reduced friction, and improved customer satisfaction.
Enhanced Customer Engagement
Empowers financial institutions to personalize digital experiences with dynamic interfaces, multilingual support, and adaptive content, increasing user retention and engagement.
Secure, Scalable, and Future-ready
Combines top-notch security, speed, and scalability to support growing user bases and evolving financial ecosystems, ensuring compliance and uninterrupted service delivery.
Key features
Mobile & Online Banking
Enables end-to-end digital banking with real-time transactions, intuitive UX, and built-in integration capabilities for rapid deployment.
Mobile & Web Fintech Apps
Enables fintechs to launch innovative, AI-optimized digital platforms quickly through flexible APIs, ensuring secure transactions, smooth onboarding, and high user satisfaction.
Mobile & Web Insurance Apps
Empowers insurers to offer seamless digital policy management, claims processing, and personalized dashboards through web and mobile applications designed for agility and scalability.
Omni-Channel Management Middleware
Acts as a centralized management layer for all digital touchpoints, synchronizing user interactions and data across channels to ensure a unified experience.
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Transform real-time customer communication with a virtual AI assistant, chatbot, live chat and video calling
EnConnect empowers organizations with a secure, AI-driven communication platform that unifies digital assistants, chatbots, live chat, and video call capabilities. With real-time messaging, NLP-powered automation, and end-to-end encryption, EnConnect enhances collaboration, customer engagement, and service efficiency all through flexible APIs, modular SDKs, and white-label customization across web and mobile platforms.
Key benefits
AI-powered Customer Engagement
Delivers intelligent, human-like interactions via virtual assistants and NLP chatbots, providing personalized, 24/7 customer support with zero human intervention.
Secure & Compliant Communication
Ensures full data privacy with end-to-end encryption, regulatory compliance, and group-based authorization for corporate and customer messaging.
Seamless Integration & Scalability
Easily integrates into existing banking, fintech, or insurance workflows through modular SDKs and APIs for web and mobile applications.
Enhanced Collaboration & Experience
Combines instant messaging, HD video calls, and file sharing in one platform to improve teamwork, service quality, and response time.
Key features
Virtual AI Assistant
AI-based digital assistant that provides real-time, personalized support without human involvement — enhancing efficiency and customer satisfaction.
AI Chatbot
NLP powered delivers natural, context-aware conversations, enabling automated workflows and document, image, or video sharing through secure and adaptive chat experiences.
Live Chat
Supports instant messaging for both customer service and internal collaboration, allowing group-based communication and white-label customization for enterprises.
Video Call
Offers secure, AI-assisted video call guidance with voice and subtitle support enabling remote customer onboarding, advisory sessions, and seamless engagement.
Resources
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Multi-Factor Authentication for a fast and secure windows login
HID DigitalPersona is an advanced multi-factor authentication solution, facilitating swift and secure login to Windows workstations. The solution supports a wide range of authentication factors, including Keys, Cards, Bluetooth devices, OTP tokens, App-based methods, and much more.
This provides businesses with unprecedented freedom of choice of authentication methods by enabling them to combine up to 3 authentication factors of choice. It effectively and seamlessly helps secure enterprise, web, cloud, and legacy applications, as well as Virtual Private Networks. What sets DigitalPersona apart from competitors is its ability to leverage existing IT infrastructure for quick deployment, allowing it to be operational within hours, not weeks or months.
What sets HID apart?
Pre-Integrated Features and Capabilities
Get a faster and more efficient implementation through HID’s 15 years of experience with the Temenos banking platform. HID’s consumer authentication solutions provide secure multi-factor authentication for login and transaction signing as well as risk-based authentication capabilities for banks using the Temenos banking platform ecosystem. HID is pre-integrated with the Temenos banking ecosystem and offers predefined workflows based on the very best banking practices to offer a superior user experience without compromising on security. The components can also be used to build a fully customized workflow should you choose to do so.
Partner Services
HID’s Identity and Access Management (IAM) Partner Services’ team are true Temenos banking platform experts. Their focus is on shortening the customer time to value realisation within the Temenos banking ecosystem. Following an agile delivery methodology, the team enables implementation partners by onboarding, training and supporting them on their Temenos integration journey. Partnering with HID for your Temenos integration will not only ensure that you have experts on your side to offer the best user experience, but also significantly shorten your time to market.
Enable the right security for the right user with massive scalability
Tailor your unique user journey through flexible and customizable authentication solutions that can be seamlessly integrated in your Temenos banking environment. Our approach is to secure today’s modern banking journeys through flexible workflows that have been rigorously tested to fit your end-to-end user needs.
Beyond traditional authentication that meets evolving banking needs
HID offers full authentication coverage to provide an end-to-end customer journey with some of the market’s broadest range of authentication solutions and form factors. Our authentication platform is backed with AI-based identity verification and real-time threat detection for true fraud prevention. By leveraging diverse modern authentication capabilities, including passwordless, phishing-resistant, risk-based, and adaptive authentication, HID’s authentication solutions are easy to deploy and flexible to grow with your business needs. The authentication services offered by HID are deployable in the public or private cloud and on premise and are highly interoperable with open standards and frameworks.
Delivered by a trusted industry leader
HID is your global security and identity expert. Benefit from the deep expertise of a proven leader in identity technology, trusted by financial institutions and other highly regulated industries around the world, to enable compliance with stringent data privacy, industry mandates and strong consumer authentication (SCA) relating to Open Banking.