Provider Category: Digital Front Office
Onboard prospects and non-primary bank customers while instantly assessing their risk profile.
Prestatech automatically validates and extracts financial data from bank statements, payslips, tax returns, and other document types, with built-in fraud detection and rule-based checks for completeness and recency. This enables banks and lenders to better understand customers with limited credit history, accelerate onboarding for new clients or non-primary account holders, and reduce manual review.
Benefits
Increase commercial opportunities by onboarding more prospects faster
While lowering costs, reducing manual work, and scaling operations efficiently.
Streamline onboarding
Cutting lead times from days to minutes and reduce drop-outs.
Reduce manual errors and improve decision reliability through consistent automated validation.
Open banking alternative: access accounts from banks not covered by Open Banking, including smaller institutions.
Features
Real-time document validation and automated data extraction from PDFs and scanned images using computer vision.
Handle multiple document types simultaneously
Such as IDs, payslips, bank statements, and tax returns – while automatically validating application requirements.
Built-in advanced fraud detection engine with embedded checks across both document data and underlying metadata.
Protect sensitive data with ISO27001-compliant, secure, and confidential management – no third-party exposure.
Resources
Online risk onboarding
Alternative to Open Banking
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Accelerate digital transformation with seamless, responsive mobile & web applications for financial services
EnNovate is an AI-powered omni-channel management platform that accelerates digital transformation for banks, fintechs, and insurers. Supporting mobile and web applications across all channels, it delivers seamless, responsive, and secure experiences. With flexible architecture and modular APIs, EnNovate reduces time-to-market by up to 50%, empowering institutions to innovate, scale, and personalize every financial interaction.
Key benefits
Accelerated Digital Transformation
Reduces time-to-market by up to 50%, enabling institutions to launch and scale digital channels faster. Delivers ready-to-launch mobile and online banking experiences without long development cycles.
Seamless Omni-Channel Experience
Provides consistent and synchronized user journeys across mobile, web, and internet banking channels, ensuring real-time continuity, reduced friction, and improved customer satisfaction.
Enhanced Customer Engagement
Empowers financial institutions to personalize digital experiences with dynamic interfaces, multilingual support, and adaptive content, increasing user retention and engagement.
Secure, Scalable, and Future-ready
Combines top-notch security, speed, and scalability to support growing user bases and evolving financial ecosystems, ensuring compliance and uninterrupted service delivery.
Key features
Mobile & Online Banking
Enables end-to-end digital banking with real-time transactions, intuitive UX, and built-in integration capabilities for rapid deployment.
Mobile & Web Fintech Apps
Enables fintechs to launch innovative, AI-optimized digital platforms quickly through flexible APIs, ensuring secure transactions, smooth onboarding, and high user satisfaction.
Mobile & Web Insurance Apps
Empowers insurers to offer seamless digital policy management, claims processing, and personalized dashboards through web and mobile applications designed for agility and scalability.
Omni-Channel Management Middleware
Acts as a centralized management layer for all digital touchpoints, synchronizing user interactions and data across channels to ensure a unified experience.
Resources
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Transform real-time customer communication with a virtual AI assistant, chatbot, live chat and video calling
EnConnect empowers organizations with a secure, AI-driven communication platform that unifies digital assistants, chatbots, live chat, and video call capabilities. With real-time messaging, NLP-powered automation, and end-to-end encryption, EnConnect enhances collaboration, customer engagement, and service efficiency all through flexible APIs, modular SDKs, and white-label customization across web and mobile platforms.
Key benefits
AI-powered Customer Engagement
Delivers intelligent, human-like interactions via virtual assistants and NLP chatbots, providing personalized, 24/7 customer support with zero human intervention.
Secure & Compliant Communication
Ensures full data privacy with end-to-end encryption, regulatory compliance, and group-based authorization for corporate and customer messaging.
Seamless Integration & Scalability
Easily integrates into existing banking, fintech, or insurance workflows through modular SDKs and APIs for web and mobile applications.
Enhanced Collaboration & Experience
Combines instant messaging, HD video calls, and file sharing in one platform to improve teamwork, service quality, and response time.
Key features
Virtual AI Assistant
AI-based digital assistant that provides real-time, personalized support without human involvement — enhancing efficiency and customer satisfaction.
AI Chatbot
NLP powered delivers natural, context-aware conversations, enabling automated workflows and document, image, or video sharing through secure and adaptive chat experiences.
Live Chat
Supports instant messaging for both customer service and internal collaboration, allowing group-based communication and white-label customization for enterprises.
Video Call
Offers secure, AI-assisted video call guidance with voice and subtitle support enabling remote customer onboarding, advisory sessions, and seamless engagement.
Resources
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Platform for Client Digital Security – Futurae
Help Fis decrease costs, improve customer experience and reduce fraud
An integrated platform for client digital security offering passwordless authentication, transaction signing and fraud intelligence modules
We secure access across the stack of the financial system, providing a critical security layer. We solve key problems:
- Expensive & rigid systems: Custom built, on-premise security tools are complex to integrate, costly to maintain and slow to upgrade.
- User frustration & support costs:
Confusing user flows lead to frustration and reduced growth, with 50% of helpdesk calls related to login and onboarding. - Security vulnerability: Siloed systems lead to limited threat visibility, delayed response and escalating breaches. Risk of not staying up to date with new fraud types and evolving regulation. Our offering has convinced financial services and tech savvy fintechs to adopt our solution.
Futurae Platform Benefits
Core Functionalities
Multi-factor authentication, passwordless, and transaction confirmation, cloud-native APIs supporting a single, configurable system, authentication apps and SDK for 1-app strategies, smart account recovery for installation of new devices, in-session behavioral monitoring for real-time threat detection.
Core Modules
Authorization: Authentication APIs, IAM and CIAM integrations, mobile access apps, SDK, PSD2/SCA compliant, passwordless capabilities; Transaction Signing: transaction confirmation APIs, core banking integrations, card issuer integrations, 3DSV2 compliant; Fraud Intelligence: risk radar, adaptive/contextual, AI models, policy mapped (iroadmapped).
End Clients and Users
Effortless client integration & maintenance: cloud-native solution, banking grade SLAs and user friendly APIs with core tech plugins / integrations, continuous release of features and upgrades ensures swift adaptation to evolving regulations and threats; Unified user experience: seamless interfaces and flexible user flows promote effortless navigation and high user satisfaction; High security with privacy by design: one platform approach with incident free track record – ISO 27001 certified and fraud analytics APIs, FIDO2 standard + Passkeys, fully compliant with GDPR – prioritizing user privacy and data security
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Multi-Factor Authentication for a fast and secure windows login
HID DigitalPersona is an advanced multi-factor authentication solution, facilitating swift and secure login to Windows workstations. The solution supports a wide range of authentication factors, including Keys, Cards, Bluetooth devices, OTP tokens, App-based methods, and much more.
This provides businesses with unprecedented freedom of choice of authentication methods by enabling them to combine up to 3 authentication factors of choice. It effectively and seamlessly helps secure enterprise, web, cloud, and legacy applications, as well as Virtual Private Networks. What sets DigitalPersona apart from competitors is its ability to leverage existing IT infrastructure for quick deployment, allowing it to be operational within hours, not weeks or months.
What sets HID apart?
Pre-Integrated Features and Capabilities
Get a faster and more efficient implementation through HID’s 15 years of experience with the Temenos banking platform. HID’s consumer authentication solutions provide secure multi-factor authentication for login and transaction signing as well as risk-based authentication capabilities for banks using the Temenos banking platform ecosystem. HID is pre-integrated with the Temenos banking ecosystem and offers predefined workflows based on the very best banking practices to offer a superior user experience without compromising on security. The components can also be used to build a fully customized workflow should you choose to do so.
Partner Services
HID’s Identity and Access Management (IAM) Partner Services’ team are true Temenos banking platform experts. Their focus is on shortening the customer time to value realisation within the Temenos banking ecosystem. Following an agile delivery methodology, the team enables implementation partners by onboarding, training and supporting them on their Temenos integration journey. Partnering with HID for your Temenos integration will not only ensure that you have experts on your side to offer the best user experience, but also significantly shorten your time to market.
Enable the right security for the right user with massive scalability
Tailor your unique user journey through flexible and customizable authentication solutions that can be seamlessly integrated in your Temenos banking environment. Our approach is to secure today’s modern banking journeys through flexible workflows that have been rigorously tested to fit your end-to-end user needs.
Beyond traditional authentication that meets evolving banking needs
HID offers full authentication coverage to provide an end-to-end customer journey with some of the market’s broadest range of authentication solutions and form factors. Our authentication platform is backed with AI-based identity verification and real-time threat detection for true fraud prevention. By leveraging diverse modern authentication capabilities, including passwordless, phishing-resistant, risk-based, and adaptive authentication, HID’s authentication solutions are easy to deploy and flexible to grow with your business needs. The authentication services offered by HID are deployable in the public or private cloud and on premise and are highly interoperable with open standards and frameworks.
Delivered by a trusted industry leader
HID is your global security and identity expert. Benefit from the deep expertise of a proven leader in identity technology, trusted by financial institutions and other highly regulated industries around the world, to enable compliance with stringent data privacy, industry mandates and strong consumer authentication (SCA) relating to Open Banking.