Legal Center
The Temenos Legal Center contains agreements and contractual documents for Temenos cloud, software, and service offerings. When referenced in specific order forms or agreements, these documents form part of your contractual relationship with Temenos.
Client agreements
Please find set out the terms and conditions for use of Temenos Software, Cloud Services and Professional Services together with certain product specific terms and privacy terms.
Enterprise
End user terms
Please find set out the end user terms for developers.
Archives
Note on Product Specific Terms*
Software License Offerings
As of 2024 version dated 4 September 2024 the Product Specific Terms are published as a separate document.
Cloud Services
As of 2024 version dated 4 September 2024 the Product Specific Terms are published as a separate document.
Prior versions were attached to the Software License Offering Schedule and the Cloud Services Offering Schedule respectively.
Enterprise Terms and Conditions Archive
- 2024 version, 31st of October: Enterprise Terms and Conditions
- 2024 version, 26th of March: Enterprise Terms and Conditions
- 2024 version, 13th of February: Enterprise Terms and Conditions
- 2023 version, 30th of July: Enterprise Terms and Conditions
- 2022 version, 31st of October: Enterprise Terms and Conditions
Support Policy for Temenos Software
Software License Offering Schedule Archive
- 2024 version 2, 4th September: Software Licensing Offering Schedule and Product Specific Terms
- 2024 version, 4th September: Software Licensing Offering Schedule and Product Specific Terms
- 2024 version, 2nd of February: Software Licensing Offering Schedule and Product Specific Terms
- 2023 version, 21st of June: Software Licensing Offering Schedule and Product Specific Terms
- 2023 version, 3rd of March: Software License Offering Schedule and Product Specific Terms Issued
- 2022 version, 29th of July: Software License Offering Schedule and Product Specific Terms Issued
Cloud Services Offering Schedule Archive
- 2024 version:
- 2024 version, 4th September: Cloud Services Offering Schedule and Product Specific Terms
- 2024 version, 26th of March: Cloud Services Offering Schedule and Product Specific Terms
- 2024 version, 13th of February: Cloud Services Offering Schedule and Product Specific Terms
- 2023 version, 8th of August: Cloud Services Offering Schedule and Product Specific Terms
- 2023 version, 3rd of March: Cloud Services Offering Schedule and Product specific terms
- 2023 Version, 2nd of February : Cloud Services Offering Schedule and Product specific terms
- 2022 version, 30th of November: Cloud Services Offering Schedule and Product specific terms
Products Specific Terms Archive
- 2024 version, 4th September: Product Specific Terms – Software License Offerings
- 2024 version, 6th December: Product Specific Terms – Software License Offerings
- 2024 version, 4th September: Product Specific Terms – Cloud Services
- 2024 version, 6th December: Product Specific Terms – Cloud Services
Cloud Services Specification Archive
- 2023 version, 14th of June: Cloud services Specifications
- 2022 version, 29th of July: Cloud Services Specification
Cloud Services Support Policy and SLAs Archive
Data Processing Agreement Schedule Archive
- 2023 version, 14th June: Data Processing Agreement Schedule
- 2022 version, 31st of October: Data Processing Agreement Schedule
Security Schedule Cloud Services Archive
- 2024 version, 1st of February: Security Schedule Cloud Services
- 2023 version, 30th of July: Security Schedule Cloud Services
- 2022 version, 29th of July: Security Schedule Cloud Services
Regulatory Schedule
- 2024 version, 13th of February: Regulatory Schedule
- 2022 version, 12th of August: Regulatory Schedule