
TRF Americas ’25: live blog
All the action from Temenos Regional Forum Americas 2025, as it happens.
Come back to stay up-to-date on what’s happening
TRF Day 1

Day One Complete!
TRF Americas ’25 is officially in the books! Temenos Chief Marketing Officer Isabelle Guis closed out the session by thanking attendees for sharing their insights and experiences on how technology is shaping a bright future for financial services—and beyond.
It was a full day of keynotes, group discussions, breakout sessions, and side conversations exploring how technology is transforming the way financial institutions design, deliver and personalize products and services to meet the needs of unique customers. With emerging innovations like Agentic AI, banking is poised to serve humanity more than ever before.
“I want to thank everyone for bringing this community to life,” said Isabelle.
What’s in store for Day Two?
Stay tuned.
Keynote Speaker Same Maule: AI Is Making Banking’s Bright Future Brighter Banks
AI is disrupting life like no technology ever has—and that’s very good news for banking. In his keynote, Sam Maule delivered a powerful message: the AI revolution isn’t coming—it’s already here, acting as a game-changing tool for fraud prevention, personalization, and automation. These aren’t future possibilities—they’re happening now. For banks, this isn’t a threat—it’s a once-in-a-generation opportunity to lead and shine.
“This isn’t a call to panic. This is a call to lead. A call to get excited. A call to learn. We are at an extraordinary time in banking.”


Customer-Centric Growth in a Competitive Market
How can financial institutions achieve high-value growth in today’s hypercompetitive landscape? By focusing less on pushing products—and more on helping customers achieve their goals.
At TRF 2025, Sam Kilmer, Managing Director at Cornerstone Advisors, shared how winning strategies are built on superior products, competitive pricing, strong channel performance, and smart technology. The key, he emphasized, is staying both efficient and relentlessly customer-centric.”
Partnerships That Power Innovation
Successful financial institutions today rely on partnerships that go far beyond contracts and traditional vendor roles. At TRF 2025, EQ Bank’s Geoff Vona, Credit Union of Colorado’s Chad Wilcox, and Hamilton Reserve Bank’s Albert Rodriguez joined Temenos Chief Revenue Officer Will Moroney to explore how cross-functional collaboration leads to better outcomes—especially in a constantly evolving competitive landscape.
Their message? When teams from different organizations roll up their sleeves and share expertise, everyone wins.”


AI’s Exciting Future in Banking
Financial institutions aren’t standing still when it comes to AI adoption. At TRF 2025, Temenos Chief Marketing Officer Isabelle Guis shared new research showing that banks are eager to implement AI across key operational areas—quickly, but with care.
The takeaway? With the right partners, AI can turn bright futures even brighter for those with advanced innovation strategies. Collaboration is key.
“You don’t have to do this alone,” Isabelle said. “You can—and you should—harness the power of the Temenos community.”
Making AI Work for Your Business
AI offers major rewards for financial institutions—but only with the right architecture and partners.
At TRF 2025, Sanjay Bhanot of Cognizant explained how AI-powered strategies can eliminate legacy debt, speed up modernization, and boost efficiency, resilience, and long-term strength.
His message: AI isn’t just a tool—it’s a catalyst for banks ready to lead.”


Doubling Down on Excellence
At TRF 2025, the message is clear: Listening to customers—and delivering beyond expectations—drives true lasting success.
Temenos Chief Product & Technology Officer Barb Morgan showcased new GenAI-powered innovations built to make banking faster, smarter, and more efficient. A live demo brought the advancements to life.
The bottom line: Temenos listens and delivers with precision.
“We are going to build better,” Barb said. “In banking, 99% isn’t enough. People’s money, identity, and trust are on the line all the time.”
Temenos CEO Jean-Pierre Brulard welcomed attendees with a clear message: even amid economic uncertainty, opportunities await those who prioritize innovative business strategies. “I strongly believe there is no better time to invest in technology,” he said, setting the tone for a forum centered on the enormous potential for financial institutions across the region to lead banking forward through innovation.”


The Temenos Regional Forum (TRF) Americas 2025 has officially kicked off in sunny Miami! Hundreds of leaders from across the tech and finance sectors have come together to share practical insights, real-world experiences, and bold ideas on how innovation is helping them drive success across the Americas.”
