Banco da Amazônia

Banco da Amazônia (BASA), a leading Brazilian development bank, selected Temenos to power its digital transformation and expand its reach across Brazil. Founded in 1942 and headquartered in Belém, BASA serves over 1 million customers through 120 branches. With a strong mandate to drive sustainable economic development in the Amazon region, the bank is evolving into a digitally scalable institution with national ambitions.

Expanding reach and improving efficiency through digital transformation

The bank is adopting Temenos Core, Digital and Payments solutions to modernize its retail, SME and wholesale banking operations, alongside the launch of a new digital super-app. This transformation is enabling BASA to scale nationally, improve operational efficiency and deliver inclusive financial services beyond its traditional footprint in northern Brazil.

Following a competitive evaluation process, BASA is replacing its legacy core systems with Temenos’ modern banking platform. This transformation supports the bank’s ambition to triple its microcredit portfolio, reduce reliance on government-subsidized credit, and diversify revenue streams through new digital products.

Temenos’ technology enables fully digital client onboarding and servicing, helping BASA reach underbanked and remote communities. Its agile platform also supports the rapid rollout of new offerings in retail investment, SME lending and personal credit, while enhancing support for Brazil’s instant payments ecosystem with 24/7 Pix transactions delivering improved speed, reliability and scalability.

Banco da Amazônia Accelerating a nationwide digital transformation with Temenos Belém, Brazil Banco da Amazônia (BASA), a leading Brazilian development bank, selected Temenos to power its digital transformation and expand its reach across Brazil. Founded in 1942 and headquartered in Belém, BASA serves over 1 million customers through 120 branches. With a strong mandate to drive sustainable economic development in the Amazon region, the bank is evolving into a digitally scalable institution with national ambitions. The bank is adopting Temenos Core, Digital and Payments solutions to modernize its retail, SME and wholesale banking operations, alongside the launch of a new digital super-app. This transformation is enabling BASA to scale nationally, improve operational efficiency and deliver inclusive financial services beyond its traditional footprint in northern Brazil. Following a competitive evaluation process, BASA is replacing its legacy core systems with Temenos’ modern banking platform. This transformation supports the bank’s ambition to triple its microcredit portfolio, reduce reliance on government-subsidized credit, and diversify revenue streams through new digital products. Temenos’ technology enables fully digital client onboarding and servicing, helping BASA reach underbanked and remote communities. Its agile platform also supports the rapid rollout of new offerings in retail investment, SME lending and personal credit, while enhancing support for Brazil’s instant payments ecosystem with 24/7 Pix transactions delivering improved speed, reliability and scalability. https://vimeo.com/1094014151/8b8361059c PLACEHOLDER https://vimeo.com/1124259931/df78107869 bank Pioneering Composable Digital Banking in Saudi Arabia Riyadh, Saudi Arabia Watch video Banco da amazonia logo BforBank’s journey with Temenos Core on Google Cloud and Temenos Payments Hub showcases how a forward-thinking digital bank can harness composable banking and cloud innovation to drive operational excellence, accelerate growth, and redefine customer empowerment in the financial sector. These strategic technology choices highlight BforBank’s unwavering commitment to leveraging leading-edge technology to deliver superior banking experiences and sustain long-term growth. There were vendors pitching very aggressively, but with no track record in our market. And you can’t risk that. For a massive project like this, you need someone you can trust.” – Amr El-Garhy, CEO & MD, MIDBANK Automating Payments for Enhanced Efficiency and Scalable Growth Temenos was attentive at the moments that really mattered.They brought in more resources when needed, stayed close to the project, and showed genuine commitment to our success.” – Amr El-Garhy, CEO & MD, MIDBANK Selecting Temenos Payments Hub was a natural progression for us. Its native automation and seamless integration with our Temenos core banking stack empower our teams to focus on innovation rather than manual processing. We’re confident this will help us deliver faster, more reliable payment services to our customers as we scale across new markets.” Pascale Monnerie, Head of Banking Platform at BforBank We’re seeing the benefits, and now we’re thinking about how to lead the next wave of innovation. Now is the time to push forward.” – Amr El-Garhy, CEO & MD, MIDBANK   We have proudly partnered with: The outcome of that exercise was the selection of Facilities Lending and Club Loan modules of Arrangement Architecture (AA), that are offered within Temenos Core. Temenos went on to lead the business requirements design phase, with Systems Arabia (formerly NDC) providing implementation support and integration expertise. Go-live was achieved in November 2024, with immediate results Recently, BforBank extended its partnership with Temenos by adopting the Temenos Payments Hub. This decision was driven by the desire to eliminate manual processes and accelerate straight-through processing (STP) across various asset classes. BforBank sought to leverage native automation capabilities within Temenos, rather than develop workflows internally – a strategy designed to protect the long-term viability and upgradability of its systems. By relying on proven, upgradable technology, the bank aimed to maximize the benefits of its existing Temenos core banking solution, improve return on investment, and reduce manual intervention in payments management and SEPA direct debit processing. ITSS provides high-quality services for banks with Temenos Transact in parts of Africa, Middle East, Asia and Latin America. Learn more about ITSS BforBank’s journey with Temenos Core on Google Cloud and Temenos Payments Hub showcases how a forward-thinking digital bank can harness composable banking and cloud innovation to drive operational excellence, accelerate growth, and redefine customer empowerment in the financial sector. These strategic technology choices highlight BforBank’s unwavering commitment to leveraging leading-edge technology to deliver superior banking experiences and sustain long-term growth. ITSS provides high-quality services for banks with Temenos Transact in parts of Africa, Middle East, Asia and Latin America. Learn more about ITSS We have proudly partnered with: ITSS provides high-quality services for banks with Temenos Transact in parts of Africa, Middle East, Asia and Latin America. Learn more about ITSS Woman on phone leaning against wall Banking solutions for all segments Empowering banks across segments with scalable, innovative, and efficient solutions. Explore our solutions Explore our solutions Hamilton Reserve Bank strives to create products tailored to meet the unique requirements of its global clients that value speed, safety, and privacy. Similarly, the bank aims to make every client interaction an easy, fast, secure, and frictionless experience — from new account onboarding 100% online to fast payments executed in seconds and 24/7 digital access allowing multiple signers and controls in omnibus accounts; all backed up with robust security, privacy, and top compliance measures. The bank chose Temenos for its highly reputable and dependable core banking system with exceptional transaction and real-time monitoring capabilities demanded by large global correspondent banks. “Our previous core banking tools had limited integration capabilities,” adds Akinnia Glasgow. “Key processes such as manual client onboarding could take 5 days for staff to approve account applications. As customer onboarding exploded with many new account applications waiting to be processed, we had to scale our global operations through a fresh approach. The flexible Temenos modules became our solution after we had rejected many others. We signed an 11-year agreement with Temenos as a key partner and devoted a US$30 million IT budget to build a large bank well positioned to serve a worldwide client base. We are very pleased and have not looked back since.” ITSS provides high-quality services for banks with Temenos Transact in parts of Africa, Middle East, Asia and Latin America. Learn more about ITSS Woman on phone leaning against wall Banking solutions for all segments Empowering banks across segments with scalable, innovative, and efficient solutions. Explore our solutions Woman on phone leaning against wall Banking solutions for all segments Empowering banks across segments with scalable, innovative, and efficient solutions. Explore our segments Core Banking Consistently deliver innovative, modular and comprehensive core banking. Explore our solution Woman writing on clipboard at desk Customer Success Stories Real stories of transformation with Temenos solutions. Read more success stories Woman on phone leaning against wall Team sitting at desk behind glass wall Financial Crime Mitigation A single product family for fast compliance, protection and time to value. Explore our solution Banking solutions for all segments Empowering banks across segments with scalable, innovative, and efficient solutions. Explore our segments Woman writing on clipboard at desk Customer Success Stories Real stories of transformation with Temenos solutions. Read more success stories Our payments business is not simple. We need a payment hub that can manage third-party flows, and Temenos Payments gave us the flexibility to build around that complexity.” Sophoklis Argyrou, CEO of Bank of Beirut UK. The bank worked closely with LTIMindtree, Temenos’ preferred partner in the region. “LTIMindtree delivered the project with professionalism and care. We had confidence in them from the start, and they validated that confidence throughout,” Sophoklis said. “For this transformation, tight collaboration was essential,” said Hemal Jayasinghe, Chief Business Officer, at LTIMindtree. “Bank of Beirut UK, Temenos, and our delivery team worked as one from day one – aligning on priorities, managing the regulatory environment, and solving challenges together.” ITSS provides high-quality services for banks with Temenos Transact in parts of Africa, Middle East, Asia and Latin America. Learn more about ITSS Woman on phone leaning against wall Temenos Wealth Management A single platform of independent capabilities unifying digital, portfolio management, data, and core for wealth and private banking. Explore our solution Woman writing on clipboard at desk Data Hub Transform banking with real-time data, AI acceleration, and seamless integration. Explore our solution ITSS provides high-quality services for banks with Temenos Transact in parts of Africa, Middle East, Asia and Latin America. Learn more about ITSS Woman on phone leaning against wall Banking solutions for all segments Empowering banks across segments with scalable, innovative, and efficient solutions. Explore our segments Woman writing on clipboard at desk Customer Success Stories Real stories of transformation with Temenos solutions. Read more success stories Woman on phone leaning against wall Explore our segments Woman writing on clipboard at desk Customer Success Stories Real stories of transformation with Temenos solutions. Read more success stories Core Banking Consistently deliver innovative, modular and comprehensive core banking. Explore our solution Team sitting at desk behind glass wall Financial Crime Mitigation A single product family for fast compliance, protection and time to value. Explore our solution Moving to Temenos on Google Cloud will empower BforBank with hyperscale agility, flexibility, and scalability, enabling it to accelerate the launch of innovative services, while significantly reducing operational costs. Transitioning from an on-premise implementation to a fully cloud-native, API-first architecture positions the bank to seize new growth opportunities and achieve greater efficiency at scale. BforBank’s vision is ambitious: it aims to reach three million customers by 2030 and expand its footprint beyond France into multiple international markets.  By harnessing its digital-first strategy and advanced technology stack, the bank is poised to transform its business model and deliver exceptional customer experiences across borders. Close ties Temenos offered MIDBANK more than just software. Its local presence, proven track record in Egypt, and strong ecosystem of partners brought credibility and confidence to a high-stakes transformation. Banking solutions for all segments Empowering banks across segments with scalable, innovative, and efficient solutions. b Customer Success Stories Real stories of transformation with Temenos solutions. Read more success stories Real impact, right away The project went live in just over 12 months. And while formal ROI assessments are scheduled for the next phase, the immediate feedback has been clear – especially from frontline teams. “The trade finance team told us straight away – it’s more capable, more efficient,” Sophoklis shared. “They can process faster and with more confidence.” Operationally, the system has already unlocked key improvements: Dramatically expanded management information (MI) and reporting capabilities Significantly improved data visibility across operations “The data visibility is miles ahead of what we had before,” Sophoklis said. “The MI potential is limitless. Control and security have also improved, giving senior leadership greater confidence. “We feel more secure, knowing we’re operating on an up-to-date platform with proper controls,” added Sophoklis. A platform built for ambition The transformation is about more than modernization – it’s about enabling a different kind of bank. While 80–85% of the business today remains wholesale-focused, the target is to reach a 60/40 split between wholesale and retail/private banking. “We’re expanding our offering to the Lebanese diaspora – high-net-worth clients who want a secure, personalized service,” Sophoklis explained. “The new platform gives us the agility to grow without compromising our core.” The goal is clear: grow the customer base threefold within three to five years, starting from mid-2026. A true partnership and a path forward ITSS provides high-quality services for banks with Temenos Transact in parts of Africa, Middle East, Asia and Latin America. Learn more about ITSS Woman on phone leaning against wall Banking solutions for all segments Empowering banks across segments with scalable, innovative, and efficient solutions. Explore our segments Woman writing on clipboard at desk Customer Success Stories Real stories of transformation with Temenos solutions. Read more success stories Woman on phone leaning against wall Banking solutions for all segments Empowering banks across segments with scalable, innovative, and efficient solutions. Explore our segments Woman writing on clipboard at desk Customer Success Stories Real stories of transformation with Temenos solutions. Read more success stories Core Banking Consistently deliver innovative, modular and comprehensive core banking. Explore our solution Team sitting at desk behind glass wall Financial Crime Mitigation A single product family for fast compliance, protection and time to value. Explore our solution Woman on phone leaning against wall Banking solutions for all segments Empowering banks across segments with scalable, innovative, and efficient solutions. Read more about Google Cloud Woman writing on clipboard at desk Customer Success Stories Real stories of transformation with Temenos solutions. Read more success stories Woman on phone leaning against wall Banking solutions for all segments Empowering banks across segments with scalable, innovative, and efficient solutions. Explore our segments Woman writing on clipboard at desk Customer Success Stories Real stories of transformation with Temenos solutions. Read more success stories Woman on phone leaning against wall Banking solutions for all segments Empowering banks across segments with scalable, innovative, and efficient solutions. Explore our segments Woman writing on clipboard at desk Customer Success Stories Real stories of transformation with Temenos solutions. Read more success stories Woman on phone leaning against wall Core Banking Consistently deliver innovative, modular and comprehensive core banking. Explore our solution Team sitting at desk behind glass wall Financial Crime Mitigation A single product family for fast compliance, protection and time to value. Explore our solution Woman on phone leaning against wall Banking solutions for all segments Empowering banks across segments with scalable, innovative, and efficient solutions. Learn more about LTIMindtree Woman writing on clipboard at desk Customer Success Stories Real stories of transformation with Temenos solutions. Read more success stories We’re investing in cutting-edge technology to build a more efficient, diversified and sustainable bank. Temenos’ proven platform and global expertise will help us to expand our services at a lower cost, bringing inclusive digital services to consumers and small businesses across Brazil.” Luiz Lessa, CEO of Banco da Amazônia https://vimeo.com/1158984519/4d72d33443 SS For Sophoklis, the transformation is as much about partnership as it is about product. “Temenos didn’t just sell us software. They supported us through a complex journey – technically and strategically,” he said. Looking ahead, the bank plans to build on this foundation with greater automation, product innovation, and data-led insights. One area of potential evolution: regulatory reporting. With its modern platform live, a trusted partner ecosystem in place, and an ambitious strategy for expansion, Bank of Beirut UK is positioned to lead – efficiently, securely, and at scale. “This is just the beginning,” Sophoklis said. “We now have a foundation that supports where we’re going – not just where we’ve been.” We have proudly partnered with: LTI Mindtree logo Woman on phone leaning against wall Core Banking Consistently deliver innovative, modular and comprehensive core banking. Explore our solution Team sitting at desk behind glass wall Financial Crime Mitigation A single product family for fast compliance, protection and time to value. Explore our solution Driving Transformation Through Cloud-Native Banking and Scalable Innovation Google Cloud logo Read more about Google Cloud Google Cloud logo Expanding reach and improving efficiency through digital transformation Woman on phone leaning against wall Core Banking Consistently deliver innovative, modular and comprehensive core banking. Explore our solution Team sitting at desk behind glass wall Financial Crime Mitigation A single product family for fast compliance, protection and time to value. Explore our solution