LarrainVial
Scaling Investment Services Across Latin America
Santiago, Chile
At a Glance
• Leading Chilean investment firm with 50,000 active clients across six countries
• Temenos Core Banking in place for 15+ years, supporting international expansion
• Stability, low latency critical and real-time insights key to story of growth
• Values its membership of the Temenos Ambassador Program and access to wider ecosystem.
LarrainVial is one of Chile’s most established financial institutions, with a 95-year legacy and operations spanning six countries across the Americas. With 900 employees and 50,000 active clients, the firm focuses on three core business lines: asset management, wealth management, and investment banking. Its mission is to deliver sophisticated, responsive financial advice to institutional and high-net-worth individuals across the region.
Growing simply
As LarrainVial expanded beyond Chile into new markets, it needed a platform that could support international growth without increasing complexity.
“We approached growth as fundamentally a technology plan,” said Ignacio Osorio, Partner and Head of Technology and Operations at LarrainVial. “We wanted a system and processes that were simple, so that they could be repeatable and applicable in every market.”
The customer experience was key, added Ignacio. “Our client base (primarily institutional investors and high networth individuals) demand high performance, low latency, and real-time access to portfolio data across borders.”
The firm also required strong controls for regulatory compliance and operational risk.
Starting strong
LarrainVial’s partnership with Temenos began more than 15 years ago. It was a time when the value of Temenos as a partner, not just a vendor, was on display. “We had to learn everything: methodologies, processes, new skills. It required a very patient partner who understood where we are as a business, what we needed, and how to get us there.”
That first experience has proved a valuable investment, added Ignacio. “From then on, upgrades and new implementations have been straightforward.”
That has included two major upgrades of the core platform, which continues to be the backbone of its operations. The system provides a stable, high-performance environment with strong controls around data integrity, process execution, and regulatory compliance.
More recently, LarrainVial began implementing the Temenos Wealth solution to create a fully integrated front-to-back experience for wealth management clients.
A trusted name
The stability and scalability of Temenos Core Banking has supported LarrainVial’s regional expansion and evolving business model. With real-time information and full portfolio visibility, relationship managers can now offer more personalized and accurate investment advice. The platform has also enabled rapid, reliable integration with markets and counterparties, a critical capability for institutional clients.
The uptime and reliability of Temenos are unmatched. It gives us the confidence that our information is stable, our processes are controlled, and we can operate without disruption.”
Ignacio Osorio, Partner and Head of Technology and Operations at LarrainVial
In turn, that gives the firm’s clients confidence in them. “Temenos is a mark of trust. Our clients recognize the Temenos name, and that reflects positively on us. They feel in safe hands with a company using Temenos systems.”
The benefit of connections
LarrainVial selected Temenos for its flexibility, local adaptability, and global track record. “We knew we needed a system that could be configured to meet Chilean market realities while offering world-class performance. Temenos stood out then, and it still does,” Ignacio explained.
Beyond the technology, we value the strength of the Temenos client community. Being part of the Temenos ecosystem means we benefit from the best practices of institutions larger than ours. That gives us a strategic advantage.”
Ignacio Osorio, Partner and Head of Technology and Operations at LarrainVial
The firm also takes pride in its role in the Temenos Ambassador Program. “It’s a powerful community where we share experiences and strategy. It helps us and others grow together,” Ignacio added.
LarrainVial is continuing its modernization journey with plans to fully implement the Wealth solution and deploy Temenos Data Hub to unlock AI-driven insights. “We want to use AI to enhance backoffice productivity and client understanding. Temenos gives us the foundation to do that, and explore so much more,” Ignacio concluded.
Temenos Wealth Management
A single platform of independent capabilities unifying digital, portfolio management, data, and core for wealth and private banking.
Data Hub
Transform banking with real-time data, AI acceleration, and seamless integration.