Allied Irish Banks

Delivering resilient modernized core banking capabilities to the Irish economy

Dublin, Ireland

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Allied Irish Banks (AIB) is the Ireland’s largest bank and is critical to the growth of the country. The bank offers retail, business and corporate banking and aims to deliver a more resilient platform to provide much richer lending capabilities in a more digital fashion to its customers. This is why AIB defined a core strategy to tackle its core modernization. The bank decided to replace its complex, slow, and costly legacy core banking applications with Temenos core banking platform. The goal of the program is to consolidate multiple legacy core banking systems onto one market-leading platform surrounded by an API-driven architecture.

Pat O’Sullivan, CIO Business Platforms explains: “With Temenos, Allied Irish Banks is working to streamline business credit onto a single platform to deliver a modern, flexible solution that will provide business credit capabilities to all AIB’s customers. With Temenos, we are consolidating disparate systems, and removing complex, manual processes, which in turn reduces cost, and it enables us to rapidly respond to our customer demands and enhance our service. This is one of the most fundamentally important and strategic programs underway at AIB and is at the center of our ambition to transform the bank.

We want to be the most efficient bank in Australia, with a cost-to-income ratio of 30 percent or lower. To deliver seamless digital services to thousands of customers with a lean team of just 38 people, we knew we had to develop highly automated systems and processes. Choosing the optimal core banking platform would be a key enabler of this strategy, and we set out to find the right partner.”

Pat O’Sullivan

CIO Business Platforms at Allied Irish Banks

AIB chose Temenos because of the referenceability of its core banking in the marketplace, the functionality, and the very rich and very flexible product capability that would work to bridge any gaps. The first phase of the 4 years modernization project is related to the business and corporate accounting. AIB went live with Release One for Bilateral Loans 11 months after signing. AIB current focus is on SME lending and delivering a very rich end-to-end digital product for their customer. In 2024 and 2025, AIB will be more involved in corporate syndication to deliver rich financial capabilities to its customers with the support of Temenos.

For us culture, and basically making sure a program’s purpose resonates with all the people involved, I would call out as really critically refreshing in our experience with Temenos. The culture of the team that Temenos has, working with us, is impressive.”

Pat O’Sullivan

CIO Business Platforms at Allied Irish Banks

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