Make your onboarding as memorable as the milestone
Onboarding is the first step for some of your customer’s most important life moments, make it memorable by delivering an outstanding digital experience.
Create Better Banking Relationships
As digital-first becomes the new normal, customers’ expectations for their financial institutions have changed. They expect their financial institutions to go above and beyond to provide a seamless and personalized experience from the very beginning. Until now, financial institutions have been forced to build tailor-made applications for the onboarding portion of the customer journey, spending years and millions of dollars only to fall short of customer expectations.
With our onboarding solution, financial institutions can center banking around their customers and make a lasting first impression.
average reduction in digital onboarding time
average time reduction on administrative tasks by front office staff
say using Temenos gives them a better ability to build digital trust with their customers
say using Temenos provides a true omnichannel customer experience
Temenos Onboarding provides:
For the financial institution
- Increased revenue from reduced abandonment rates and increased application rates, driven by improved customer experiences powered by AI
- Reduced costs from simpler processes and omnichannel enabled out-of-the-box feature
- Increased agility and ability to innovate at speed through open banking
For the customer
- Improved customer satisfaction and loyalty
- Reduced time-to-serve for a simpler and more rewarding customer experience
- Trusted, holistic relationship across all business lines
We wanted to find a vendor that was as committed to innovation as we are – and Temenos delivered exactly that. With Temenos Transact, we gain the rock-solid platform we need to drive business, and the ability to build digital products in a fast and nimble way.
Azfar Karimuddin
Vice President of Information Services
Since moving to the Temenos Banking Cloud, we have achieved a 100% increase in our customer base, and seamlessly managed a 400% increase in transaction volumes. The flexibility and resilience of the Temenos solution has been vital to our ongoing growth; we simply would not have been able to accommodate such rapid expansion without the elastic scalability of the cloud.
Daniel Broten
SVP and Head at EQ Bank
The Temenos platform offered us exactly what we wanted. There was no need for any customization, so we could get up and running quickly, while the integration capabilities enabled us to connect the new onboarding platform with our critical back-end systems. The scalability and security of the Temenos solution also gave us the confidence it would handle surges in application volumes without a hitch.
Bob Kunimura
Chief Technology Officer
Related Resources
The competitive market and changing consumer expectations have made it more important than ever that you modernize and automate ...
If you are looking for a way to significantly impact the growth and profitability of your organization, then improving the effec...
Financial Consumers have become accustomed to having frictionless, digital experiences in every aspect of their life. These evol...