Digital Adoption Platform (DAP) – Whatfix
Accelerate Temenos Go-Live, de-risk core modernization with AI-driven adoption.
De-Risk Temenos Core Banking Transformation with Whatfix
Whatfix accelerates Temenos implementations and upgrades by embedding AI-powered contextual guidance and compliance guardrails directly within core banking workflows. Acting as a launch assurance layer for new deployments and a risk-mitigation layer for migrations, Whatfix reduces errors, strengthens regulatory adherence, drives user adoption and ensures faster time-to-value across large-scale transformation programs.
Benefits
Accelerate Migration & Go-Live Stability
Reduce risk during legacy to Temenos migrations with in-app, contextual guidance that enables faster user proficiency, minimizes errors, and stabilizes large-scale go-lives from day one.
Drive User Adoption & Time-to-Proficiency
Enable employees to quickly learn and execute complex Temenos workflows with real-time, AI-powered guidance, reducing training dependency and accelerating productivity across operations teams.
Strengthen Compliance & Process Governance
Embed compliance guardrails directly into core workflows to enforce standardized processes, reduce risk, and ensure audit readiness across regions, products, and regulatory environments.
Improve Operational Accuracy at Scale
Guide users step-by-step through critical workflows to reduce errors, rework, and exceptions ensuring consistent execution across high-volume operations and distributed teams.
Features
AI-Powered In-App Guidance
Deliver contextual Flows, Task Lists, Smart Tips, and field validations directly within Temenos workflows, dynamically guiding users based on role and context to ensure accurate execution of lending, servicing, payments, and compliance processes.
Embedded Self-Service & Knowledge Layer
Enable end-users with contextual answers, in-app support by surfacing relevant knowledge, FAQs, and process guidance within Temenos, all integrated with your existing knowledge repositories, reducing tickets and accelerating issue resolution during transformation programs.
Compliance Adherence
Surface regulatory prompts, mandatory steps, and policy reminders in real time to reduce audit risk and enforce standardized execution across branches, regions, and entities.
Adoption & Workflow Intelligence Analytics
Gain visibility into user behavior, workflow completion, and friction points across Temenos applications to identify gaps, and continuously improve Temenos performance post go-live.
Resources
About Whatfix & use cases
ISV Assessments/Awards
ESG & Enterprise Readiness Assessment Scores for Whatfix conducted by The Disruption House
| Category | Award | Date |
| Business Resiliency Accreditation | Leader | November 2024 |
| Sustainability Accreditation | Builder | November 2024 |
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